User manual

NHP5010 User Manual
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Appendix A Troubleshooting
Why all the LED indicators are off?
Check the connection between the power adapter and power socket.
(1) Check the connection between the power adapter and power socket.
(2) Check whether the device is turned on.
Why the LAN1 or LAN2/WAN indicator is off?
(1) Check the connection between your PLC wireless router and computer, hub, or
switch.
(2) Check the running status of your computer, hub, or switch, and verify whether
they run normally or not.
(3) Check the network cable that is connected to the PLC wireless router and other
devices.
Why you fail to access the Web page?
Follow the steps below to check the connection between the computer and the
device:
(1) Click start > Run and enter ping command ping 192.168.99.1 (the IP address
of PLC wireless router).
(2) If you fail to access the PLC wireless router, check the following settings:
- The network cable type
- The connection between your router and the computer
- TCP/IP settings of PC
How to restore factory defaults after carrying out the incorrect configuration?
(1) Press the Reset pushbutton for more than 3s and then release it. The PLC
wireless router restores the factory default settings.