User`s manual

Troubleshooting: General Usability
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output, just plug it into the correct jack, then power-cycle the InternetVue.s
There is a black border
around the image on
the display device
Some TVs adjust, scale, and
sometimes crop the image in order to
fit the screen
This is normal behavior. Check your display device's menu if there is an option to stretch, fill,
or maintain aspect ratio. Try these other settings.
The batteries are dead Replace the batteries with fresh ones
The InternetVue 2020 is not receiving
commands from the remote control
Be sure to point your remote control at the front window where the LED is blinking on the IV-
2020.
The remote control is
not working with the
InternetVue 2020
The remote control is not properly set
in the PC2TV software
Make sure the settings are configure properly. Refer to the Infrared Remote Control section.
When launching the
PC2TV software, a
window pops up saying
that "An Instance of
application is already
running"
The PC2TV main program is already
loaded and running on your PC
• Go to the running PC2TV application, and use that interface
• Find the PC2TV application button on the Start bar, right-click on it, the click on
CLOSE:
• If you can't find the main window, click on START > RUN then enter taskmgr . Click
on the PROCESSES tab, select the "RemoteAppPC2TV.exe" process, right-click, and
click on "End Process Tree". This will terminate the