User`s manual

Troubleshooting: General Usability
64
Windows Vista Aero
interface not working
with InternetVue
The Vista Aero GUI is hardware-
accelerated. Hardware-accelerated
video uses overlay memory and is not
compatible with InternetVue.
This is a known issue. Revert back to 16-bit Basic graphics.
No output, fuzzy, black
and white,
mismatched or
missing colors on the
display device
The display device is not configured
properly.
• Verify that the display device is powered on.
• If the display device is a projector, wait a few minutes for the lamp to reach full
brightness
• Ensure that the correct input is selected on the display device
• Test your cables on other devices to make sure they are fully functionals
• Ensure that the cables between the InternetVue and the display device are properly
seated and connected to the correct jacks. With the IV-2020, there are 3x cables for
the component outputs. If you mistakenly plug one cable into the yellow composite