User`s manual

62
Troubleshooting:
Troubleshooting: Troubleshooting:
Troubleshooting: General Usability
General UsabilityGeneral Usability
General Usability
You can also fill out a Support Ticket at
You can also fill out a Support Ticket at You can also fill out a Support Ticket at
You can also fill out a Support Ticket at addlogix.com/wbs
addlogix.com/wbsaddlogix.com/wbs
addlogix.com/wbs
Problem Possible Causes Solutions / Workarounds / Notes
The Password feature
is enabled on the
PC2TV software, and I
do not know what it is.
Someone has entered a password in
the PC2TV software to prevent
unauthorized people from changing
settings.
Perform a Factory Reset
The "Run as
Administrator" dialog
appears when
attempting to run
PC2TV
The PC2TVAdmin service is not
loaded.
• Reboot your PC
• Otherwise, start the PC2TVAdmin Service:
1. Click on START > RUN, then enter "services.msc"
2. Scroll down and double-click "PC2TV Admin Service"