User`s manual

Troubleshooting: Audio Issues

Your InternetVue 2020 needs to have

its firmware updated.

Insert the included CD (v3.06.10) into your PC's CD/DVD drive and follow the installation

instructions. Connect to your InternetVue and follow the firmware upgrade procedure.

Buzzing audio, or

audio on one speaker

only

The audio cable is disconnected or

damaged.

• Ensure that the audio cable is plugged all the way in to the InternetVue audio output

connector, and into the display device's audio input jacks.

• Ensure that the audio cable is functional by trying another similar cable, or trying the

cable on your display device with a different audio source such as a portable music

player.

After successfully

connecting to the

InternetVue receiver,

there is no sound from

the application I'm

You connected to the InternetVue

while the application was running. The

application's audio output remains tied

to your PC's audio output even after

connecting to the InternetVue.

While connected to the InternetVue, close and restart the application not producing sound.