User`s manual

Troubleshooting:

Troubleshooting: Troubleshooting:

Troubleshooting:

First

FirstFirst

First-

-Time Connection Wit

Time Connection WitTime Connection Wit

Time Connection Without Wireless

hout Wirelesshout Wireless

hout Wireless

You can also fill out a Support Ticket at addlogix.com/wbs

You can also fill out a Support Ticket at addlogix.com/wbs You can also fill out a Support Ticket at addlogix.com/wbs

You can also fill out a Support Ticket at addlogix.com/wbs

PC SETUP:

PC SETUP:PC SETUP:

PC SETUP: My PC does not have a wireless network adapter, only a wired ethernet connection to the router.

PROBLEM:

PROBLEM:PROBLEM:

PROBLEM: I am trying to connect to the InternetVue for the first time, and the PC2TV software does not see it even though it is

connected to my router, and my PC is also connected to my router. The splash screen on the InternetVue display shows a valid IP

address issued by my router.

REASON:

REASON:REASON:

REASON: The InternetVue has firmware older than the PC2TV software installed on your PC which came with this CD

(v3.06.10). Therefore it cannot communicate with the PC2TV software using the Network method, only the Direct method works.

SOLUTIONS:

SOLUTIONS: SOLUTIONS:

SOLUTIONS:

a. Use another PC with a wireless network adapter just for a one-time upgrade the firmware of the InternetVue receiver. Once

the firmware of the unit is upgraded, it will work properly with the PC2TV software on the PC without wireless, using the Network

method.

b. Purchase an 802.11b/g wireless adapter for your PC. These adapters are usually available as PCI cards, USB, or CardBus /

PCMCIA /ExpressCard for laptops.