SMARTView U S E MULTISCREEN & N www.addertec.
About this manual SmartView Multiscreen - Installation and Use First edition (August 2001) Part No. ADD0040/1 (c) 2001 Adder Technology Ltd. www.addertec.com All rights reserved. Whilst every precaution has been taken in the preparation of this manual, Adder Technology Ltd assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein.
Warranty Adder Technology Ltd warrants that this product shall be free from defects in workmanship and materials for a period of one year from the date of original purchase. If the product should fail to operate correctly in normal use during the warranty period, Adder will replace or repair it free of charge. No liability can be accepted for damage due to misuse or circumstances outside Adder’s control.
Radio Frequency Energy Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. European EMC directive 89/336/EEC This equipment has been tested and found to comply with the limits for a class B computing device in accordance with the specifications in the European standard EN55022.
Contents 1. Introduction .................................................................................... 6 1.1 Key features ........................................................................................... 6 1.2 Package contents .................................................................................. 8 1.3 Remote controller contents .................................................................... 8 1.4 Product information ........................................................
3. Using the SmartView Multiscreen ............................................... 23 3.1 Power on status ..................................................................................... 23 3.2 Front panel keys and remote controller.................................................. 23 3.3 Status display......................................................................................... 24 3.4 Switching operation................................................................................ 25 3.
1. Introduction Thank you for purchasing the SmartView Multiscreen. Your SmartView Multiscreen is a high performance Keyboard, Video monitor and Mouse (KVM) sharing device which supports a wide range of PC hardware and software platforms. The Multiscreen is a new concept in KVM switches and enables you to benefit from all the convenience of the proven SmartView switches whilst taking advantage of the multiple monitor facilities available on many modern computers.
Intelligent switching feature enables users to switch between all ports or just the active ports. Mixed AT/PS2 keyboards and PS2/RS232 mice supported as standard. Flash upgradeable - SmartView Multiscreen's firmware may be upgraded by connecting a computer's serial port and running a download program. Can be cascaded to provide a video switching network. Video channels support Display Data Channel (DDC/DDC1/DDC2) signalling. Password security prevents unauthorised use. User options stored in EEPROM memory.
Supports very wide range of software including Windows 3.X, WFWG, 95, 98, 2000, NT,ME, XP, DOS, Unix, Linux, NetWare, OS/2, BSD etc. Supports the additional shortcut, web access and media control keys found on extended keyboards. May be connected to AdderView GEM products for synchronised switching applications. Optional power adapter can be used for ‘video only’ or cascade applications. 1.2 Package contents SmartView Multiscreen. This installation guide.
1.
Figure 2b - SmartView Multiscreen rear view (Model SVMS4-Dual) Figure 2c - SmartView Multiscreen rear view (Model SVMS2-Quad) SmartView Multiscreen Installation and Use Page 10
Figure 2d - SmartView Multiscreen rear view (Model SVMS2-Dual) Figure 3 - Remote control pad / display (optional accessory - part RC1) SmartView Multiscreen Installation and Use Page 11
2. Installation 2.1 What you will need Cables to connect the SmartView Multiscreen to each of your PC keyboard, video and mouse ports. Cable specifications are given in appendix A. For convenience we suggest that you connect your keyboard, mouse and first video port using an Adder 3-in-1 combination cable. Additional video ports may then be connected using videoonly cables. Monitors with standard VGA/SVGA (15 pin) connectors that will work when connected directly to each of your PCs.
2.2 Mounting the SmartView Multiscreen The SmartView Multiscreen has been designed for use on a desktop or shelf in close proximity to the user’s monitor and peripherals. The optional remote controller may be used if you wish to locate the SmartView Multiscreen on a desk or shelf that is some distance from the monitor and peripherals. 2.
to the mouse and/or keyboard not being recognised by the computers when they are switched on. 2.4 ‘Interface powered’ operation without the optional power adapter The SmartView Multiscreen draws its power from the connected computers via the keyboard cables. A single keyboard connection is normally sufficient to power the SmartView Multiscreen provided that the cable is no longer than 5 metres. If more than one computer is connected then the power will be intelligently drawn from all computers.
To enter configure mode at power on: Switch off all the attached PCs and the SmartView Multiscreen. Hold down the front panel key whilst powering on the SmartView Multiscreen. Remember that the SmartView Multiscreen draws its power from any attached PC via the keyboard cable and so will power itself on when the attached PC is switched on or when the optional power adapter is connected. Do not release the key until the SmartView Multiscreen displays 'C' to show that it has entered configure mode.
L1 - SmartView Multiscreen locks on to active ports only during autoscanning (default) L2 - SmartView Multiscreen locks on to every port during autoscanning L3 - SmartView Multiscreen powers on in autoscan mode and locks on to active ports only L4 - SmartView Multiscreen powers on in autoscan mode and locks on to all ports L5 – Allow the mouse to run at any speed (default) L6 – Don't allow the mouse to run at very slow speeds L7 - Cascade query code = AD (default) L8 - Cascade query code = EF T1 - 2 seconds
U7 – Cycle between all ports when switching with ‘Hotkeys + Tab’ or three button mouse (default) U8 – Cycle between active ports only when switching with ‘Hotkeys + Tab’ or three button mouse H1 - Hotkey combination is CTRL + ALT + command key (default) H2 - Hotkey combination is CTRL + SHIFT + command key H3 - Hotkey combination is ALT + SHIFT + command key H4 - Hotkey combination is RIGHT ALT + command key H5 - Hotkey combination is LEFT ALT + RIGHT ALT + command key H6 - Hotkey combination is LEFT CTRL +
2.9 Other useful installation information PC boot up sequence - When your PCs are powered on they communicate with any attached keyboards and mice and setup parameters required by the particular operating system. It is necessary for the SmartView Multiscreen to be attached and powered on during this sequence so that it can give the required responses and keep track of all the modes and settings requested by each of the connected PCs.
Multiscreen, press the front panel key again. A complete power off reset of the connected keyboards and mice will then be performed. This function only resets the shared keyboard and mice that are plugged into the control port. It does not affect the status of any of the other ports on the switch or the CPU connections. 2.
Type of mouse / system Connected at bootup Driver type Likely expected data format PS/2 PS/2 IntelliMouse / SmartView MS IntelliMouse / SmartView MS PS/2 only IntelliMouse PS/2 only IntelliMouse Suggested restoration PS/2 PS/2 PS/2 IntelliMouse F5 F5 F5 F6 To restore lost mouse movement on a CPU connected to the SmartView Multiscreen: 1) Select the CPU that has lost its mouse movement 2) Press the select key on the front of the SmartView Multiscreen for 5 seconds until ‘C’ is displayed.
To perform a firmware upgrade on your SmartView Multiscreen you will need a suitable serial upgrade cable and an IBM PC compatible computer with an RS232 serial port and an operating system that supports DOS. Upgrade cables may be purchased for Adder Technology or may be made using the wiring specification given in Appendix A4. You will also need to download the latest version of the SmartView Multiscreen firmware which is available free of charge at www.addertec.com.
Step 5 - Run the upgrade program The latest version of the SmartView Multiscreen firmware is available from the Adder Technology website at www.addertec.com. The SmartView Multiscreen uses the same firmware as the AdderView GEM product. The program and data files are supplied as a pair e.g. AVG129.EXE AVG129.HEX and should be downloaded to the same directory on your PC. Run the file AVGxxx.EXE (e.g. AVG129.EXE) and follow the on-screen instructions.
3. Using the SmartView Multiscreen This section explains the general operation of the SmartView Multiscreen. We recommend that you read this section before starting to use the product. 3.1 Power on status At power on the SmartView Multiscreen selects computer 1 and displays '1'. If a password has been set then ‘P’ will be displayed and the SmartView Multiscreen will remain locked until a valid password is entered. 3.
particularly useful in applications where the SmartView Multiscreen is located away from the desktop. The remote controller can be conveniently attached to your keyboard with a couple of Velcro strips to give instant channel information and key control. 3.3 Status display The status display usually shows the currently selected port. If autoscan mode is selected, the segments will illuminate in sequence in a clockwise direction interspersed with a display of the currently selected channel.
3.4 Switching operation When you select a port, your keyboard and mouse will control the computer that is connected to that port and the video feeds from that that computer will be displayed on the monitors. For example, if you select channel 2 then the video signal arriving at port 2A will be sent to the monitor that is attached to port A. Video arriving at ports 2B, 2C and 2D will be displayed on the monitors attached to ports B, C and D respectively. 3.
and displays 0. The video signal is switched off. If a password has not been set then the SmartView Multiscreen can be re-enabled by selecting a channel. If a password has been set then the SmartView Multiscreen displays 'P' to indicate that a valid password must be entered to unlock the switch. Simply type the same key combination as was set during configuration (see section 4.7) followed by the (return) key.
Hold down centre button ( ) Press and release left hand button Hold down centre button ( ) Press and release right hand button ( ( ) to select next computer ) to select previous computer 3.7 RS232 control SmartView Multiscreen can be controlled by a remote RS232 device. To select a channel the data rate of the sending device must be set to 1200 baud, 8 bits, no parity and 1 stop bit. No handshaking is used by the SmartView Multiscreen.
A typical cascade of two SmartView Multiscreens For example, consider a situation where two SmartView Multiscreen units are connected together as shown above. To connect to the computer attached to port 3 on SmartView Multiscreen B the user would hold down the hotkey keys then press ‘2’ followed by ‘3’, whilst keeping the hotkey keys pressed.
‘2’ of the first SmartView Multiscreen unit A. For example to connect to port 3 on the SmartView Multiscreen cascaded off port 2 of your first SmartView Multiscreen use: press ba2release 2 press 3release 3ba 3.9 Synchronising SmartView Multiscreens for applications that require synchronised switching of more than four monitors A single SmartView Multiscreen supports up to four monitors.
Synchronised SmartView Multiscreens used to switch eight video channels together SmartView Multiscreen Installation and Use Page 30
4. SmartView Multiscreen configuration options All the options described in this section are entered in SmartView Multiscreen configure mode - see section 2.6 for instructions on entering configure mode. 4.1 Screen saver time delay SmartView Multiscreen contains a programmable screen saver which will blank the display after the set time delay with no keyboard or mouse activity. Simply typing at the keyboard or moving the mouse will re-enable the display.
L1 - SmartView Multiscreen only locks on to active ports during autoscanning (default) L2 - SmartView Multiscreen locks on to every port in turn during autoscanning L3 - SmartView Multiscreen powers on in autoscan mode and locks on to active ports only L4 - SmartView Multiscreen powers on in autoscan mode and locks on to all ports T1 - 2 seconds autoscan delay time before switching to next port (default) T2 - 5 seconds autoscan delay time before switching to next port T3 - 7 seconds autoscan delay time befo
The SmartView Multiscreen supports ‘Internet Mice’ that are compatible with the Microsoft IntelliMouse. These are fitted with a wheel or other scroll control and sometimes have additional buttons. Examples are: Microsoft IntelliMouse Logitech Pilot Mouse + Logitech MouseMan+ Genius NetMouse Genius NetMouse Pro Standard PS/2 and IntelliMouse compatible mice can be connected to the control port. You may configure your CPUs using Microsoft PS/2 or IntelliMouse drivers in any combination as required.
4.4 Keyboard hotkey combination The keyboard hotkey combination is used to change a channel, set autoscan mode or secure the product (so that the password needs to be typed before it can be used again). The following keyboard hotkey combinations can be selected. These hotkey combinations are used together with the command keys to trigger the required SmartView Multiscreen function.
the factory default states by typing F8f F8f. Use options F5f F5f and F6f F6f to restore mouse function on disconnected PS/2 CPU mouse connections. F1 - Display firmware first digit (Note: F1 is F followed by 1 NOT l) F2 - Display firmware second digit F3 - Display firmware third digit F5 - Restore PS/2 mouse function to the currently selected CPU’s mouse port F6 - Restore IntelliMouse function to the currently selected CPU’s mouse port F8 - Reset all configurations to factory default settings.
4.8 Cascade query code The SmartView Multiscreens use a special ‘query code’ to detect whether or not they are connected to another SmartView Multiscreen. By default your SmartView Multiscreen uses query code AD. SmartView Pro (another range of keyboard / mouse / video switches from Adder Technology) units with firmware versions less than 1.09 used query code EF.
4.10 Exit configure mode When you have finished configuring any special options, simply type ‘E’ followed by (return) to exit configure mode and return to normal operation mode. The attached computers can now be switched on.
Appendix A. Cable and connector specifications IMPORTANT NOTE The maximum cable lengths supported vary widely between devices and cables. It may be possible to use cables that are longer than those specified below with certain PCs and peripherals but this cannot be guaranteed. If you experience problems try using shorter cables. A1. Keyboard, monitor and mouse to SmartView Multiscreen All of the shared devices plug directly into the relevant ports at the rear of the SmartView Multiscreen.
wish to make use of the DDC (Display Data Channel) capabilities of the SmartView Multiscreen then you will need to use cables that have the DDC signalling lines connected (pins 12 and 15 on the 15-way video connector). Not all video cables have these DDC lines connected. Keyboard and PS/2 mice - 6 pin mini-DIN male connector to 6 pin mini-DIN male connector with all lines connected straight through (1-1,2-2 etc.).
Recommended cables: 3-in-1 keyboard, video and mouse combination cable - For convenience, neatness and high video quality we recommend the Adder brand 3-in-1 combination cables for the keyboard, mouse and first video head connections. These cables are constructed with tri-coax video links to ensure that high video quality is maintained. They also support DDC signalling and are colour coded in PC99 specification colours for your convenience.
A3. Options port pin assignments The 15 way D connector located on the back of the SmartView Multiscreen (labelled OPTIONS / FLASH) provides connections for the remote control module and allows an external RS232 device to control the SmartView Multiscreen. See section 3.7 for more details. Pin 9 = GND Pin 10 = TXD Pin 11 = RXD Other pins to be left unconnected A.
A.5 RS232 synchronisation cable pin assignments The cable connections shown below are to connect two SmartView Multiscreens together for synchronised operation (see section 3.
Appendix B. Problem Solving Problem: Poor video quality with smearing fuzziness or ripple. Action: Use screened coaxial video cables to connect your devices to the SmartView Multiscreen. Problem: Mouse does not move cursor on screen. Action: Ensure that the mouse and computer are both connected to SmartView Multiscreen before power is connected and ensure that the SmartView Multiscreen is powered on before the attached computer.
Problem: Mouse moves very slowly but otherwise functions correctly. Action: Change the mouse driver to a Microsoft type or take the action recommended in section 4.9.
SMARTView MULTISCREEN I N S TA L L AT I O N & U S E ADDER Technology Limited Technology House Trafalgar Way Bar Hill Cambridge CB3 8SQ • England T: +44 (0) 1954 780044 F: +44 (0) 1954 780081 sales@addertec.com www.addertec.com SV-MULTI-05.