User guide

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TROUBLESHOOTING
Problem: My computer and the CCS-PRO4 switch are connected to the same
network but I can’t make contact using a web browser.
There may be another device using the same address as the CCS-PRO4 default
(192.168.1.22) or your computer may be on a different subnet.
Remedies:
• Check whether any other device on your immediate network is using the same
address and temporarily disconnect it, if possible.
• Make a temporary direct connection between your computer and the switch in order
to change the IP address used by the switch.
• Check that your computer and the switch are on the same subnet. If necessary, change
your computer’s subnet mask setting to encompass that of the switch, e.g. instead of
255.255.255.0, try 255.255.0.0.