User guide
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Appendix 2 – Firmware upgrade
The AdderView Matrix uses ash memory technology that allows you to
upgrade the rmware code. Upgrades are performed by connecting the serial
port of a nearby computer to the port marked COM on the rear panel of the
AdderView Matrix. You can then download an upgrade program from the Adder
website and run it on the computer. This will download the new rmware to the
AdderView Matrix and check that the data has been programmed correctly.
Note: The normal ash upgrade process does not clear the computer names,
user names, security passwords or other conguration settings.
Items needed to perform the upgrade
• Optional serial upgrade cable available from Adder (p/n: CAB-9M/9F-2M)
(see Appendix 3 for pin-out specications).
• A Windows computer with an RS232 serial port.
• The latest version of the AdderView Matrix rmware - available from
www.adder.com.
To check your current rmware version
1 Select the on-screen menu in one of three ways:
• By simultaneously pressing and then releasing .
Note: The and hotkeys may have been changed. If the
combination fails to work, then please contact the system administrator
for details.
• By pressing the middle and right buttons of a three button mouse, or
• By selecting port using the front panel buttons
If you are not already logged in, do so now.
2 Press to select ‘More menus’.
The version number of the current rmware will then be displayed at the
bottom of the Conguration Menu.
To perform a ash upgrade on the AdderView Matrix
1 - Prepare your computers.
Ensure that you have saved any important work on the connected
computers. The AdderView Matrix can be upgraded whilst attached to live
computers but remember that the mouse connections will probably need
to be reconstituted after the upgrade is nished. Where possible, mission
critical servers should be switched off or disconnected before performing an
upgrade.
2 - Connect your computer to the AdderView Matrix
Connect the serial port of the computer to the port marked COM on the
rear panel of the AdderView Matrix. You do not need to set the serial baud
rate and protocol because the upgrade program will do this automatically
(for reference, the RS232 baud rate used by the upgrade program is 19200
and the protocol is 8 bits, 1 stopbit and no parity).
3 - Select ash upgrade mode using option switch 2 (labelled UPGRADE)
Move option switch 2 on the back of the AdderView Matrix to the ON
position (down).
4 - Power off the AdderView Matrix
Remove the power supply plug from the rear panel of the AdderView
Matrix.
5 - Power on the AdderView Matrix with the UPGRADE switch ON
Attach the power adapter to the AdderView Matrix whilst the UPGRADE
switch is ON. The green USER display should now show . This indicates that
the AdderView Matrix is ready to be upgraded.
6 - Obtain and run the upgrade program
a The latest version of the AdderView Matrix rmware is available from
the Adder Technology website at www.adder.com. The upgrade les
are supplied as a compressed ZIP le. Decompress the ZIP le with
an appropriate tool such as WinZip (www.winzip.com) and copy all
contained les to the same folder on your computer.
From that folder, select the
KVMUploader icon to run the
upgrade application:
continued