User guide

12
CONTENTSINTRODUCTIONINSTALLATIONOPERATION
FURTHER
INFORMATION
This chapter contains a variety of information, including the following:
• Troubleshooting - see right
• Getting assistance
• Safety information
• Warranty
• Radio frequency energy statements
Further information
TROUBLESHOOTING
If you experience problems when installing or using the X-DVIPRO/X-DVIPRO-MS2
modules, please check through this section for a possible solution. If your problem is not
listed here and you cannot resolve the issue, then please refer to the Getting assistance
section.
No video image is displayed on the remote monitor
• Check the yellow indicators on the local and remote modules while no keys are
pressed on the keyboard and no mouse movements are being made - both indicators
should be continually on when a valid video signal is present.
 LOCAL:Iftheyellowindicatorisgivingaregularash(twicepersecond),thenthe
video feed to the local module is not valid. Try connecting a DVI monitor (preferably
using the same DVI link cable as used with the local module) directly to the computer
and check for a correct image.
 REMOTE:Iftheyellowindicatorisgivingaregularash(twicepersecond),thenthe
video feed via the link cable is not valid. If the link cable is long, try using a short link
cable temporarily to check for basic operation.
 If the yellow indicators are off, then the link cable is not properly connected.
HT