AdderLink Digital iPEPS User Guide
Configuration Connecting to Digital iPEPS.......................................................10 Initial configuration...................................................................11 Performing a flash upgrade.......................................................12 Flash upgrade using the remote method ............................12 Flash upgrade using the dipswitch method ........................12 Contents - page 2 Mounting.........................................................
Index Appendix 5 - Networking issues................................................45 Positioning Digital iPEPS in the network.............................45 Placing Digital iPEPS behind a router or firewall............45 Placing Digital iPEPS alongside the firewall....................47 Appendix 6 - An introduction to IPv6 ......................................48 Vastly increased address space..............................................48 Standard subnet size......
Alternatively, the robust Digital iPEPS security system will allow direct connection to the outside world. IP network/ Internet IP network/Internet The IP port allows direct connection to an Ethernet-based local network and from there onto the wider Internet, as required.
AdderLink Digital iPEPS features 1 2 Video input DVI/D digital video input from the host computer. RS232 serial input Optionally use the supplied power control cable to link this port with the RS232 port of a power switch. Audio input Optionally use the supplied 3.5mm jack cable to link this port with the audio output of the host computer. Power input Connect the supplied power adapter here. Configuration switches SW1 is used to determine how Digital iPEPS derives its power.
What you may additionally need What’s in the box Rack mount chassis Part number: X-RMK-CHASSIS CD-ROM HDMI to DVI-D video cable Part number: VSCD11 Four self-adhesive rubber feet Video cable 2m DVI/D to DVI/D Part number: VSCD1 Rack chassis faceplate Part number: X-RMK-FASCIA Power adapter plus countryspecific power cable Part number: PSU-IEC-5VDC-2.5A Digital iPEPS module 3.
Installation Mounting The Digital iPEPS offers two main mounting methods: • Supplied four self-adhesive rubber feet • Rack chassis faceplate - see below Connections 1 ON 2 Two countersunk screws are included to attach the supplied faceplate to the Digital iPEPs unit and one panhead screw is provided to fix the faceplate to the rack chassis.
The Digital iPEPS is connected to the host computer using the supplied DVI-D video, USB, audio and power control cables (the latter two connections are optional). Power control cable for use when a remote power switch will be used Audio connection to link with the speaker output of the host computer To attach the video and USB cables 1 Wherever possible, ensure that power is disconnected from the Digital iPEPS and the computer.
Category 5e or 6 link cable 3 Configure the network settings as appropriate to the position of the Digital iPEPS within the network - see Networking issues for details. To connect the IP network port 1 Depending upon where in the network the Digital iPEPS is being connected, run a category 5e or 6 cable from the appropriate hub or router to the Digital iPEPS.
Power supply connection Note: SW2 is used to reset the Digital iPEPS back to its factory defaults and is also used during firmware upgrades. 2 Connect the IEC connector of the supplied country-specific power lead to the socket of the power supply. 3 Connect the power lead to a nearby mains supply socket.
Configuration http://192.168.1.42 The Digital iPEPS welcome screen should be displayed: To use the Java VNC Viewer 1 Connect the Digital iPEPS to an IP network where a suitable computer is available on the same subnet (please see the Installation chapter for connection details).
Initial configuration Click the Configure button 6 Click the Configure button to display the Configuration menu: 2 Use a computer connected to the same subnet of the network. On that computer, locate and select the VNC viewer icon A connection details dialogue will be displayed: Enter the Digital iPEPS address here and click OK If required, select the encryption mode Options button Provides a range of viewer and connection settings - MORE [+] 3 In the ‘Server:’ entry, type the address: 192.168.1.
Performing a flash upgrade 8 The unit is now ready to accept the upgrade files. Open your browser and log into the Digital iPEPS using the IP address that was confirmed in the dialog. Once connected, the unit will offer the following screen: Flash upgrade using the remote method Flash upgrade using the dipswitch method Use the dipswitch method if the firmware on the Digital iPEPS has become corrupted and there is no access from a VNC session.
Operation Using the viewer window The viewer window presents a menu bar similar to that shown below. Certain items within the toolbar are displayed depending upon your access permissions and/or the Digital iPEPS configuration. Viewer options (VNC viewer only) Click the VNC icon to view the viewer window options. Ctrl Alt Del Sends the Ctrl Alt Del sequence to the current host computer. Controls Displays a menu of options concerning keyboard, video and mouse operation.
To select a host 1 Click the Hosts button to display a list of computers. 2 Click the required computer name to view and control it. See Host configuration for details about programming new hosts into the Digital iPEPS (‘admin’ user status required). The Hosts button on the menu bar provides the quickest and most efficient way to switch between host computers.
To re-synchronise the mouse 1 Use the Hosts button to select the required computer. 2 Click the button and then click OK in the subsequent pop-up message. Note: If you find that this doesn’t work, you may need to perform a mouse calibration again. Power switching When configured (and where you have access rights) this option allows you to control the mains power input to the currently selected host computer. Note: This option is generally used to power cycle remote systems that have failed to respond.
Editing the viewer window menu bar To edit the menu bar via admin 1 Login remotely via VNC viewer as admin user and display the viewer window. 2 Click the Configure button in the top right corner of the viewer window. 3 Click the User Accounts button. 4 Against the entry for the required user, click the Menu Bar Edit button. The following dialogue will be displayed: 3 Click on any option within the popup to add it to or remove it from the menu bar.
Controls When clicked, this button reveals a menu of options concerned with keyboard, video and mouse operation. Click to produce a continuous mouse click and hold for the left, centre or right mouse buttons Resync Mouse This option has the same effect as the button on the menu bar and resynchronises the local and remote mouse pointers. Refresh Screen This option refreshes the whole screen image to remove any artefacts from moved screen items.
Advanced mouse configuration Info When selected, this option displays an information dialogue showing the current logged on users, the current host, its video mode and its mouse motion details. The available Change Motion schemes are: Constant, XFree86, Windows Pre-XP, Windows XP, Windows XP SP2, OS/2, Solaris, Solaris 9 and Mac OSX. Most of these offer the Speed setting as the only option, however, the Windows Pre-Xp and XFree86 options contain many other parameters.
Click to send the contents of the clipboard to the host When entering codes: + means press down the key that follows – means release the key that follows +– means press down and release the key that follows * means wait 250ms (note: if a number immediately follows the asterisk, then the delay will equal the number, in milliseconds) It is automatically assumed that all keys specified will be released at the end, so there is need to specify -Ctrl or -Alt if these keys are to be released together.
Sound control Window size (ms) The time frame in which the unit requires an acknowledgement from the remote viewer when data is sent. If acknowledgements are not received, the unit will stop sending audio data - Click the Restart Sound button. Restart Sound Click to reenable audio transmission following an automatic cutout. If cutouts occur regularly, try reducing the sample rate or format, or increasing the Window size setting.
Note: When using Adder Virtual Media features, within the VNC viewer properties, ensure that in the Inputs section, the Share clipboard with server and the Enable file transfer options are enabled. See Appendix 1 for details. To select and remotely transfer files from the viewer computer 1 On the remote system, log into the Digital iPEPS using the VNC viewer.
Remotely exporting a disk drive to the host 3 You can select an entire drive or a disk image (e.g. .iso) file: • Select a disk drive: Click the checkbox adjacent to the listed disk drive that you wish to make available to the host computer, or • Add a Disk Image File: Select the disk image file and click Open. 4 In the Virtual Media dialogue box, click the OK button to announce the availability of the drive to the host computer.
Resetting the Digital iPEPS to factory default To perform a factory reset: 1 Disconnect the power, USB and video cables from the Digital iPEPS unit. Leave the network cable plugged in and use it to link the Digital iPEPS unit to a network. 2 Set Configuration Switch 2 to the ON (up) position. 3 Apply power to the unit (either from the power supply or via both USB cables).
Further information • Technical support – www.adder.com/contact-support-form For technical support, use the contact form in the Support section of the adder.com website - your regional office will then get in contact with you. • Adder Forum – forum.adder.com Use our forum to access FAQs and discussions. • Online solutions and updates – www.adder.com/support Check the Support section of the adder.com website for the latest solutions and firmware updates.
Appendix 1 - VNC viewer connection options You can also reduce the four standard tabs to just one that contains only the most commonly used options by clicking the Basic... button in the lower left corner. The resulting page includes all of the Display items shown opposite plus the Connection options shown below: Connection View-only When ticked, no control data (from keyboard or mouse) are sent to the Digital iPEPS.
Inputs Enable mouse input Allows mouse data to be transferred to the Digital iPEPS. Enable 3-button mouse emulation This feature allows you to use a 2-button mouse to emulate the middle button of a 3-button mouse. When enabled, press the left and right mouse buttons simultaneously to create a middle button action. You are advised to generally use a 3-button mouse. Rate-limit mouse move events When ticked, this feature reduces the mouse movement information that is sent to the Digital iPEPS and host system.
Expert The options within this section work correctly with Digital iPEPS in their default states and should not require alteration except in special circumstances. The options on this page are not relevant to Digital iPEPS connections and should be left in their default states.
Appendix 2 - VNC viewer window options Refresh Screen Requests data from the server for a complete redraw of the screen image, not just the items that change. Virtual Media... Allows files to be transferred from the remote computer to the host. See Virtual Media for details. Send Files to Server... Allows files to be transferred from the remote computer to the host. See Virtual Media for details. New connection...
Encoding and colour level Auto select When ticked, this option will examine the speed of your connection to the Digital iPEPS and apply the most suitable encoding method. This option is suggested for the majority of installations. Preferred encoding There are three manually selectable encoding methods which are accessible when the Auto select option is unticked. • ZRLE – This is a highly compressed method that is best suited to slow modem connections.
Appendix 4 - Configuration menus The various configuration pages are covered within this appendix: • User Accounts • Gui edit configuration • Unit Configuration • EDID Configuration • Advanced Unit Configuration • Time & Date Configuration • Network Configuration • IPv4 • IPv6 • Serial Port Configuration • Host Configuration • Power switching configuration • Logging and Status • LDAP Configuration To view the main configuration menu 1 Using VNC viewer or
User accounts Power When ticked, the selected user will be permitted to control the power input to host systems (requires optional power control switch unit(s) to be fitted). To get here 1 Using VNC viewer or a browser, log on as the ‘admin’ user. 2 Click the ‘Configure’ button in the top right corner. 3 Click the ‘User Accounts’ option. Menu Bar Optionally click to customise the menu bar for each user. See next page.
To edit the menu bar locally 1 Login remotely via VNC viewer and display the viewer window. 2 Place the mouse pointer on the menu bar and click the right mouse button. A popup will be displayed: To globally edit the menu bar via admin 1 Using VNC viewer or a browser, log on as the ‘admin’ user. 2 Click the ‘Configure’ button in the top right corner. 3 Click on User Configuration 4 Click on the relevant Edit button.
Menu Bar Toggle Hot Key Determines the function key that can be used to display/hide the menu bar within the VNC screen. Encryption Three options are available: Always on, prefer off, prefer on. The one to choose depends on the specific details of your installation. The use of encryption imposes a slight performance overhead of roughly 10% but is highly secure against third party intrusion. Hardware Version Indicates the version of the electronic circuitry within the Digital iPEPS unit.
EDID configuration This page allows you to edit the contents of the EDID records that are used to inform the computer of the supported video modes. The default EDID should be sufficient for the vast majority of situations. If necessary, use the Edit Preferred and Standard Timing button fine tune settings to support specific situations. When you click the Save button, the EDID information within the unit will be updated.
Mouse Rate Defines the rate at which mouse movement data are transmitted to the system. The default option is 20ms, which equates to 50 mouse events per second. This is used to slow down the rate in exceptional circumstances but normally requires no adjustment. Force VNC Protocol 3.3 IMPORTANT: The use of this option is not recommended. Protocol 3.3 is a legacy version that does not offer any encryption. Idle Timeout Determines the period of inactivity on a global connection before the user is logged out.
Time & date configuration The dst string and [offset] specify the name and offset for the corresponding Daylight Saving Time zone; if the offset is omitted, it defaults to one hour ahead of standard time. The remainder of the specification describes when Daylight Saving Time is in effect. The start field is when Daylight Saving Time goes into effect and the end field is when the change is made back to standard time. The most common format used for the daylight saving time is: Mm.w.
IP Gateway This is the address of the device that links the local network (to which the Digital iPEPS is connected) to another network such as the wider Internet. Usually the actual gateway is a network router and it will be used whenever a required address lies outside the current network. MAC address Media Access Control address – this is the unique and unchangeable code that was hard coded within your Digital iPEPS unit when it was built.
MAC address Media Access Control address – this is the unique and unchangeable code that was hard coded within your Digital iPEPS unit when it was built. It consists of six 2-digit hexadecimal (base 16) numbers separated by colons. A section of the MAC address identifies the manufacturer, while the remainder is effectively the unique electronic serial number of your particular unit. Enable IPV6 Change this option to Yes only if the Digital iPEPS unit is connected to an IPV6 compliant network.
To get here 1 Using VNC viewer or a browser, log on as the ‘admin’ user. 2 Click the ‘Configure’ button in the top right corner. 3 Click the ‘Network Configuration’ option. Access Use the arrow buttons to select either ‘Allow’ or ‘Deny’ as appropriate. 2 Enter the base network address, the mask and select the appropriate access setting. 3 Click the OK button.
Serial port configuration To get here 1 Using VNC viewer or a browser, log on as the ‘admin’ user. 2 Click the ‘Configure’ button in the top right corner. 3 Click the ‘Serial port Configuration’ option. Baud Rate Determines the communication speed of the OPTIONS port when the above setting is configured to ‘Power Control’. The other communication settings are fixed as: No parity, 8 bit word, 1 stop bit.
Host configuration To create a new host entry 1 Click one of the host entries to reveal a Host configuration dialogue. Sort Allows you to reorder the list of hosts either alphabetically or by entry number. Erase Host Configuration Removes all hosts from the list. To get here 1 Using VNC viewer or a browser, log on as the ‘admin’ user. 2 Click the ‘Configure’ button in the top right corner. 3 Click the ‘Host Configuration’ option.
Where: x is the switch box number, y is the power port number, z is ‘0’ for OFF or ‘1’ for ON r is for Reboot, and \0D represents Enter (or Carriage return). Example 1 To switch ON port 5 of switch box 2, the code would be as follows: • Power sequence: P25=1\0D Example 2 To switch OFF port 8 of switch box 3, the code would be as follows: • Power sequence: P38=0\0D For details about operating this feature, see Power switching control within the Operation chapter.
Date and time the event occurred Type of event, user name and access method or remote IP address To copy and paste the log You can copy the information listed within the log and paste it into another application. 1 While viewing the log screen, press Ctrl and C, to copy the data into the clipboard. 2 In a text application (i.e. Word, WordPad, Notepad) press Ctrl and V, or right mouse click and ‘Paste’.
Linux LDAP authentication process In order to use the Digital iPEPS LDAP with Linux LDAP ensure that “Anonymous bind” is checked in the LDAP configuration menu. The process of authentication and associated LDAP transactions are as follows. A user enters the username and password in the VNC viewer authentication dialogue. An anonymous “simple bind request” is then sent to the LDAP server. No username or password is sent at this stage.
Appendix 5 - Networking issues Internet Firewall/ router Firewall/ router ADDERLINK ADDER® ADDERLINK ADDER® KVM link to host system Digital iPEPS situated behind the firewall Local network connection Local network connection KVM link to host system When a web server is also on the local network Port 80 is the standard port used by web (HTTP) servers.
Digital iPEPS has a local address and net mask, i.e. IP address: 192.168.0.3 Net mask: 255.255.255.0 ADDERLINK ® ADDER Firewall/router address: 129.7.1.10 The firewall routes the request from the VNC viewer on port 5900 through to the Digital iPEPS at local address 192.168.0.3 Internet Remote user with VNC viewer accesses IP address: 129.7.1.10 and automatically uses port 5900.
Addressing When the Digital iPEPS is situated alongside the firewall, it will require a public static IP address (i.e. one provided by your Internet service provider). More addressing information: Discover DHCP-allocated addresses DNS addressing Ensuring sufficient security The security capabilities offered by the Digital iPEPS are only truly effective when they are correctly used.
Every device attached to an IPv6 network usually has more than one address type. The two most common types are called a link-local address and a global address and these can be assigned in a number of ways. In IPv4, device addresses are most commonly assigned either manually or by using a Dynamic Host Configuration Protocol server (DHCP).
Although IPv6 is based upon, and shares a number of similarities with IPv4, there are great differences in their address spaces and other key details which mean that they are not directly compatible. This means that while computers and their operating systems can support both types, IPv4 and IPv6 networks exist essentially as two parallel, independent entities with numerous cross over points (known as relay routers).
Particularly useful for complex Digital iPEPS configurations and the control of remote installations, KVMADMIN is a powerful administration tool. KVMADMIN is based upon the established VNC viewer and uses the same security system.
Note: 1366x1024@60Hz and 1366x768@60Hz are not supported. Note: Digital iPEPS is NOT compatible with the AdderView AV8PRO KVM switch. Digital iPEPS is compatible with the following Adder products: • AdderLink Infinity 1000 and AdderLink Infinity 2000 receivers to allow a VNC connection into an Infinity Matrix. • AdderView AV4PRO KVM switch to allow remote access to four USB/DVI computers.
Appendix 10 – Hotkey sequences and Adder Port Direct Examples To send the command Ctrl + Alt 4 you should use the following: +Ctrl+Alt+4. To send the command Ctrl + Alt 12 you should use the following: +Ctrl+ALT+–1+2 (the ‘+–1’ entry causes the 1 key to be pressed and released before the 2 key is pressed).
Examples [16] selects port 16 and is equivalent to the hotkey sequence +CTRL+ALT+–1+6 [4105] selects port 5 on a KVM switch that is cascaded through port group 41 Port/host addressing using Adder Port Direct When adding new computers to the Hosts list, the option ‘Add entry for unrecognised host’ is provided to automatically add new entries if a port is visited that does not already have a matching host entry.
• Safety considerations when using power switches with Digital iPEPS • Follow the manufacturer’s instructions when setting up and using power switching products. • Always ensure that the total ampere rating of the devices plugged into the power switching product does not exceed the power switching product’s ampere rating. Also, make sure that the total ampere rating of all the devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
2. Permitted and Prohibited Uses 2.1 During the term of this Agreement and as long as you comply with the terms of this agreement, you may use the Software only with the Product for your personal use or for the internal use of your business. You may make as many copies of the Software as you require for your own internal business purposes only and for archival purposes.
Canadian Department of Communications RFI statement This equipment does not exceed the class A limits for radio noise emissions from digital apparatus set out in the radio interference regulations of the Canadian Department of Communications. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le règlement sur le brouillage radioélectriques publié par le ministère des Communications du Canada.
Contact: www.adder.com/contact-details Support: forum.adder.com www.adder.com Web: Documentation by: www.ctxd.com © 2013 Adder Technology Limited All trademarks are acknowledged. Part No. MAN-ALD-IPEPS-ADDER • Release 1.
R Access control configuration 39 Access mode shared & private 15 Addressing DNS 46 network issues 46 Advanced unit configuration 34,35 Auto calibrate 15 Auto select 29 DHCP discovering allocations 46 remote setting 37,38 DNS addressing 46 Initial configuration 10 IP access control 37,38,39 IP address IPv6 48 remote setting 37 IP gateway 37,38 IP network mask 37 IP network port 4 connecting 8 IPv4 48 IPv6 48 MAC address 36,37,38 Menu bar viewer window 13 Menu bar editing 16 Menu key changing 25,26 Modem
T Threshold setting 19 Time & date configuration 36 Troubleshooting 24 Video settings 18,19 Viewer window 13 menu bar editing 16 Virtual Media 3 VNC port remote setting 37,38 when altered 45 VNC viewer connection options 25 window options 28 V Unit Configuration 33 Unit name remote setting 33 User accounts 31 User configuration 31,32 Username remote logon 11 U Warranty 55 Web browser viewer options 10,29 Z W ZRLE 29 59