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Appendix 4 - Firmware upgrades
ADDER.NET allows you to remotely upgrade the firmware of any suitable KVM-
over-IP device under its management. To use this feature, you need to obtain the
relevant firmware update files for the device(s).
To upgrade the firmware of a device
1 Obtain the firmware update file(s) for the device(s) to be upgraded (valid
upgrades consist of a .bin binary file accompanied by a .sfd Signed Firmware
Definition file). Contact Technical Support for details.
2 Place the file(s) into the ADDER.NET firmware directory (typically C:\program
files\adder.net\firmware).
Note: Files may be directly in this directory, or any sub-directory of it which
has ‘firmware’ in its name. The directories may be nested to any depth
provided all the directories have ‘firmware’ in their names. Other directories
are ignored.
3 Once all of the firmware files are stored, restart the ADDER.NET server (the
definition files are only read at start-up).
4 On the ADDER.NET Manager menu bar, place your mouse pointer over
Tools and then choose Firmware Upgrades from the drop down list:
The page will list all the available upgrades (listed by device type and version
number) that are applicable to the devices registered within the database.
5 Select the required upgrade(s). The page will display information about the
upgrade and will also list all of the registered devices to which this upgrade
is applicable. If an upgrade is not applicable to a device, that device will not
be shown in the list. This may be because the current firmware in the device
is incompatible with the upgrade. For example, it is usually unacceptable to
load an older version of firmware into a device.
6 Choosethedevice(s)thatyouwishtoupgradeusingtheselectionboxesat
the right-hand end of the table and click the Go button. The ‘Select All’ box
will select all the displayed devices. ADDER.NET will proceed to upgrade the
devices as a background task, allowing normal operation to take place.
Upgrade progress will be displayed in the second table. To refresh the page,
click the refresh link at the top of this table. Such manual refreshes allow
you to instigate further upgrades without the risk of a page refresh resetting
the page.
Any issues with upgrades are reported as alerts. Once an upgrade is
completed, the progress entry is removed from the second table and an alert
(success) is reported (see alerts page).
Note: There is no way to cancel an upgrade once it is started.
Select the appropriate upgrade file here
Choose the device(s) of the selected type that you wish to upgrade
Click the Go button to commence the upgrade process
Click this link to refresh the page in order to view progress