Installation guide

ADC Telecommunications, Inc.
12 C
HAPTER : ABOUT THIS GUIDE
Contacting ADC Customer Support
To help you resolve any issues that you may encounter when installing,
maintaining, and operating the Cuda 12000, you can reach ADC Customer
Support as follows:
■ Phone: [phone] (option 4)
■ E-mail: [e-mail]
■ Customer Support Web Site — To access ADC Customer Support on the
Web, go to
http://www.adc.com/cable/support then select the
Technical Assistance Center link. You can then report the problem online,
search the ADC Customer Support database for known problems and
solutions, and check Frequently Asked Questions.
When contacting ADC for technical assistance, be sure to have this
information ready:
■ List of system hardware and software components, including revision
levels and serial numbers.
■ Diagnostic error messages.
■ Details about recent system configuration changes, if applicable.