User's Manual

Troubleshooting
9-22 InterReach Unison Installation, Operation, and Reference Manual
CONFIDENTIAL D-620003-0-20 Rev K
9.3.1.4 Status Messages
Status messages alert you to conditions that are important but do not generally impact
service. Status messages are displayed in the Messages pane in blue lettering.
NOTE: AdminManager v2.04 or higher displays events (faults, warnings,
or status messages) depending on your view preference. To change your
view preference, refer to Section 3.4.2, “View Preference,” on page 3-10.
NOTE: The icons displayed in the system status tree assume that there are
no other faults or warnings present.
Main Hub Status Messages
Table 9-7 Status Messages Reported by the Main Hub
Status Message Action
[MS03]Downlink laser is failing Replace the MH when possible.
[MS04]Fan failure Check the fan for rotation, airflow blockage, and dust. Replace the MH on high
temperature warning.
[MS05]Commanded Out-of-Service Command In-service to restore operation.
[MS06]Factory special test mode Cycle the power to clear.
[MS07]System Lockout Check the MH for faults.
[MS08]Unable to perform system test on
power up
Check the EHs and RAUs for faults. Re-run system test.
[MS09]EH1/RAU reports warning condi-
tion
Check EH 1 and the RAU for warnings.
[MS10]EH2/RAU reports warning condi-
tion
Check EH 2 and the RAU for warnings.
[MS11]EH3/RAU reports warning condi-
tion
Check EH 3 and the RAU for warnings.
[MS12]EH4/RAU reports warning condi-
tion
Check EH 4 and the RAU for warnings.
[MS13]Port 1 UL fiber interface has high
optical loss
Uplink optical loss is above the recommended minimum. If periodic messages
MF45-MF48 (EH disconnects) occur, the fiber optical loss is near the absolute
minimum.
Excessive uplink optical loss may also result in MW29-MF32 codes.
Clean the fiber cable connectors and ports.