User's Manual

Table Of Contents
FWPP-501-01 Issue 1320000117795 Rev A FlexWave Prism Remote Unit and HDM RF Module Installation Guide
© March 2016 CommScope, Inc. Page 119
DCCS Global Technical Support
DCCS GLOBAL TECHNICAL SUPPORT
ThefollowingsectionstellyouhowtocontacttheCommScopeDistributedCoverageandCapacity
Solutions(DCCS)TechnicalSupportteam.Supportisavailable7daysaweek,24hoursaday.
Helpline Support
UsethefollowingHelplinetelephonenumberstogetlivesupport,24hoursaday.
24x7 +1888-297-6433(TollfreeforU.S.andCanada)
EMEA8:00-17:00(UTC+1) +80073732837(TollfreeforpartsofEMEA,Australia)
+49909969333
IfyoucalltheEMEAHelplineoutsideofthe
8:00to17:00timeframe,yourcall
willbeforwardedtothe24x7Helpline.
Online Access
ClickonthefollowingURLlinktoaccessanonlineDCCSTechnicalSupportForm:
http://www.commscope.com/wisupport
Alternatively,youcanentertheprecedingURLintoyourwebbrowser,andthenpressENTERonyour
keyboard.
Email
UsethefollowingemailaddresstoemailtheDCCSGlobalTechnicalSupportteam:
wisupport@commscope.com
RETURN MATERIAL AUTHORIZATIONS
Priortoremovinganyequipmentfromthefield,pleasecontactDCCSTechnicalSupporttoassistin
troubleshootingandfaultisolation.Iftheissuecannotberesolved,TechnicalSupportwillfacilitateyour
RMArequest.