User's Manual
FlexWave Prism Host, Remote and EMS 5.1 System Reference Page 329
ADCP-77-073 • Issue 2 • 11/2009 ©2009 ADC Telecommunications, Inc.
B
GENERAL INFORMATION
B.1 Warranty/Software...........................................................................................329
B.2 Software Service Agreement..............................................................................329
B.3 Repair/Exchange Policy .....................................................................................329
B.4 Repair Charges ................................................................................................330
B.5 Replacement/Spare Products .............................................................................330
B.6 Returned Material.............................................................................................330
B.1 WARRANTY/SOFTWARE
The Product and Software warranty policy and warranty period for all ADC Products
is published in ADC’s Warranty/Software Handbook. Contact the Technical
Assistance Center at 1-800-366-3891, extension 73476 (in U.S.A. or Canada) or
952-917-3476 (outside U.S.A. and Canada) for warranty or software information or
for a copy of the Warranty/Software Handbook.
B.2 SOFTWARE SERVICE AGREEMENT
ADC software service agreements for some ADC Products are available at a nominal
fee. Contact the Technical Assistance Center at 1-800-366-3891, extension 73476 (in
U.S.A. or Canada) or 952-917-3476 (outside U.S.A. and Canada) for software service
agreement information.
B.3 REPAIR/EXCHANGE POLICY
All repairs of ADC Products must be done by ADC or an authorized representative.
Any attempt to repair or modify ADC Products without written authorization from
ADC voids the warranty.
If a malfunction cannot be resolved by the normal troubleshooting procedures, call
the Technical Assistance Center at 1-800-366-3891, extension 73476 (in U.S.A. or
Canada) or 952-917-3476 (outside U.S.A. and Canada). A telephone consultation can
sometimes resolve a problem without the need to repair or replace the ADC Product.
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