User's Manual

Table Of Contents
Troubleshooting
InterReach Fusion Wideband Installation, Operation, and Reference Manual Page 183
D-620616-0-20 Rev K TECP-77-044 Issue 9 March 2015 © 2015 TE Connectivity
TROUBLESHOOTING
NOTE: Fusion has no user-serviceable parts. Faulty or failed units are fully replaceable through TE; see
Appendix D: Contacting TE Connectivity” on page 229.
Sources of potential problems include:
faulty cabling/connector
malfunction of one or more Fusion components
antenna, Base Station, or repeater problem
external RF inte
rface
tripped circuit breaker
equipment is not grounded
using an Eth
ernet crossover cable that does not support full hardware handshaking when
using AdminBrowser.
NOTE: Faulty cabling is the cause of a vast majority of problems. All CATV 75 Ohm cable should be tested
to TIA-570-B specifications. The RAU will be damaged if the cable connector is not installed
properly.
Use AdminBrowser for troubleshooting the system. Only use the LEDs as backup or for
confirmation.
If you cannot determine the cause o
f a problem after following the recommended procedures, call
the TE Customer Support Team (see
Appendix D: Contacting TE Connectivity” on page 229).
Please be prepared to provide the following information:
serial number of the unit
description of the problem
the length of the CATV cabl
e and what type is it (for example RG-6)
status of the LEDs on the unit
when the unit wa
s last power cycled.
Use AdminBrowser 1.00 to access Special Features, and then use the Get Service Information
wind
ow to generate a service file. Save and email this file to TE.