User's Manual

Troubleshooting
9-6 InterReach Fusion Installation, Operation, and Reference Manual
CONFIDENTIAL D-620610-0-20 Rev F
9.3.2.1 Troubleshooting Main Hub LEDs During Normal Operation
All of the Main Hub’s LEDs should be green during normal operation. If any LEDs
are red, get status using AdminBrowser to determine the exact cause and recommen-
dations.
Table 9-1 Troubleshooting Main Hub Port LEDs During Normal Operation
During
Normal
Operation
Main Hub
Port LEDs State Action Impact
Expansion
Hub Not
Connected
PORT
Red If the Expansion Hub was discon-
nected accidentally, re-connect the
cables. The LEDs should change to
Green/Red (then Green/Green, after
20 seconds, if the Main Hub band
has been programmed).
When the Expansion Hub is to be
removed from service permanently,
use AdminBrowser’s ‘Clear All Dis-
connect Status’ command to clear all
disconnect states to no connect
states.
The Expansion Hub was previously
connected, but it is not currently con-
nected; the Expansion Hub uplink
cable disconnected.
AdminBrowser clears all disconnects
caused by installation as part of the
clean-up process. After installation,
power cycle the Main Hub or use
AdminBrowser’s “Clear All Discon-
nect Status” command.
Changes the Main Hub’s port LEDs to
Off/Off.
Expansion
Hub
Connected
PORT
Red 60
ppm)
Use AdminBrowser to determine the
exact cause of the Main Hub’s faults.
Lost communication with Expansion
Hub; could be Expansion Hub problem
or fiber cable problem.
The Expansion Hub communication
problems delay MH responses to
AdminBrowser commands, resulting in
command time-outs. You can discon-
nect the offending Expansion Hub ini-
tially to obtain status from the rest of
the system, then connect the Expansion
Hub and resolve the communication
problem.
PORT
Red The Expansion Hub or connected
RAU reports a fault condition; use
AdminBrowser to determine the
exact cause of the Expansion Hub
and RAU’s faults.
Degraded performance or unit may be
off-line.
Depends on fault condition.