User's Manual Part 2

Troubleshooting
InterReach Fusion Wideband Installation, Operation, and Reference Manual Page 185
D-620616-0-20 Rev H • TECP-77-044 Issue 7 • May 2013 © 2013 TE Connectivity Ltd.
TroubleshootingUsingAdminBrowser
UseAdminBrowsersoftwaretodeterminethecurrentfaultsandwarningsforalloftheunitsin
thesystem.Totroubleshoot,startwiththeFusionMainHub’sfaultsANDwarnings,thenproceed
toeachoftheExpansionHubs,finishingwitheachoftheRAUs.
NOTE: AdminBrowserv1.00displaysevents(faults,warn ings,orstatusmessages)depen din gonyour
viewpreference.Tochangeyourviewpreference,referto“V iewPr
eference”onpage38.
SystemTroubleshooting
UsingAdminBrowser,clickSYSTEM INFORMATION,thenclickGET FAULTS, WARNINGS AND STATUSES.This
givesthepresentstatusofthesystem,dependinguponViewPreferencesforallcomponents.
Faultsusuallyimpactservice;warningsmayimpactservice;status
messagescontaininformation
thatshouldnotbeignored,butindicateconditionsthatdonotgenerallyimpactservice.
NOTE: Systemcommandscantakelongertoexecutecomparedtocomponentcommands.
NOTE: This RAU icon  indicates the
re is fault on the RAU. This icon  indicates a disconnected
device.Youca
nnotrequeststatusonadisconnecteddevice.
TroubleshootingRecommendations
Someactionsthatyoucantake,dependingonthedevicefaultorwarninginclude,areasfollows:
• Hardwar
efaultsonExpansionHub.
– Try
swappingfiberwithanotherExpansionHubattheMainHub.
– T
rycleaningthefiberandthefiberportswithalcoholfoamtipswabandcompressedair;
see“CleaningtheFiberPorts”onpage183.
– PowercycletheExp
ansionHub.
• Un
derAlarms,click CLEAR ALL DISCONNECTSattheFusionMainHub.
• PowercycletheFusionMainH
ub.
• RAU
hardwarefaults.TrymovingaworkingCATVtothesuspectportandverifyingthatthe
RAUcomesupOK.
• Tryiso
latingthesystemcomponents:
– Checktoseeifthewholesystemiseffectedo
raportionofthesystem.
– Ifthewho
lesystemiseffected,disconnecttheDASsystemfromtheRFsourceandseeif
theRFsourceisworking.
– Continue
toisolatebydisablingportionsofthesystem.UnderSystemConfiguration,click
SHOW SYSTEM TREEandselectacomponent.ThenclickSET OUT OF SERVICE/SET IN SERVICE.