Installation Manual

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ADCP-75-112 • Issue 2A • June 2001

Page 21

3 CUSTOMER INFORMATION AND ASSISTANCE

For

customers

wanting

information

on

ADC

products

or

help

in

using

them,

ADC

offers

the

services

listed

below.

To

obtain

any

of

these

services

by

telephone,

first

dial

the

central

ADC

telephone

number,

then

dial

the

extension

provided

below.

The

central

number

for

calls

originating

in

the

U.S.A.

or

Canada

is

1-800-366-3891.

For

calls

originating

outside

the

U.S.A.

or

Canada,

dial

country

code

“1”

then

dial

952-946-3000.

Sales

Assistance

Extension

63000

• Quotation

Proposals

• Ordering

and

Delivery

• General

Product

Information

Systems

Integration

Extension

63000

• Complete

Solutions

(from

Concept

to

Installation)

• Network

Design

and

Integration

Testing

• System

Turn-Up

and

Testing

• Network

Monitoring

(Upstream

or

Downstream)

• Power

Monitoring

and

Remote

Surveillance

• Service/Maintenance

Agreements

• Systems

Operation

BCG

Technical

Assistance

Center

Extension

63475

E-Mail:

bcg_tac@adc.com

• Technical

Information

• System/Network

Configuration

• Product

Specification

and

Application

• Training

(Product-Specific)

• Installation

and

Operation

Assistance

• Troubleshooting

and

Repair

Product

Return

Department

Extension

63478

E-Mail:

repair&return@adc.com

• ADC

Return

Authorization

number

and

instructions

must

be

obtained

before

returning

products.

Product

information

may

also

be

obtained

using

the

ADC

web

site

at

www.adc.com

or

by

writing

ADC

Telecommunications,

Inc.,

P.O.

Box

1101,

Minneapolis,

MN

55440-1101,

U.S.A.

Contents

herein

are

current

as

of

the

date

of

publication.

ADC

reserves

the

right

to

change

the

contents

without

prior

notice.

In

no

event

shall

ADC

be

liable

for

any

damages

resulting

from

loss

of

data,

loss

of

use,

or

loss

of

profits

and

ADC

further

disclaims

any

and

all

liability

for

indirect,

incidental,

special,

consequential

or

other

similar

damages.

This

disclaimer

of

liability

applies

to

all

products,

publications

and

services

during

and

after

the

warranty

period.

This

publication

may

be

verified

at

any

time

by

contacting

ADC’s

Technical

Assistance

Center

at

1-800-366-3891,

extension

63475

(in

U.S.A.

or

Canada)

or

952-946-3475

(outside

U.S.A.

and

Canada),

or

by

e-mail

to

bcg_tac@adc.com..

© 2001, ADC Telecommunications, Inc.

All

Rights

Reserved

Printed

in

U.S.A.