User's Manual

xi
Return Materials Authorization
In the event that a depot repair or hardware replacement is required after contacting Customer Service,
please contact interWAVE for return authorization. The following information is required by interWAVE:
• full description of the product(s): model and part number
• serial number of the product(s)
• purchase order number
• quantity that needs to be returned to interWAVE, if applicable
• description of observed problem
All interWAVE products carry a one year manufacturing warranty from the date of shipment. At the time
of a request for a return authorization, if the product has exceeded the warranty period, interWAVE will
require a new purchase order number to cover the cost of non-warranty repair.
Contact Sales Operations via the Internet at http://www.iwv.com or email at [e-mail].
Training
interWAVE has developed an extensive series of training courses designed to teach you how to use our
products. The courses are developed by a combination of subject matter experts and training specialists
in order to create highly technical materials in modern training format. Each of our course offerings are
designed around specific learning objectives that keep our classes on track to learning specific job skills
related to interWAVE products.
The interWAVE training catalog contains a listing of the interWAVE training services available along with
descriptions of each course. Our training materials are divided into specific subsystem training series,
depending upon the topic and job requirements.
Contact Customer Service via the Internet at http://www.iwv.com or email at [e-mail].