User guide

Reconnex Corporation
56
Release 7.0.0.4
The Case Details window will launch under the case to which the incident has been assigned.
5. Update the case details and add an explanatory note, if desired.
6. Apply.
7. Clear Filters. The original case list will reappear.
8. Select the Details icon of the case.
9. Scroll down further, below the Case Details, to get more information on the update.
10. Select a tab to see what new information was added to the case.
Selecting the Notes tab will combine the information about the cases.
Selecting the Log tab will tell you when the cases were filed and who filed them.