User guide

iGuard/inSight User Guide
Release 7.0.0.4
49
Just check the box of the report you want to share and check the names of the users on your team
who would like to use it to find new incidents.
Once a new view is saved to My Reports, It can also be scheduled or sent to any other user at
regular intervals.
Delete a Report
Any report that is listed under Monitor > My Reports can be deleted by checking its box and
selecting Delete from the pull-down menu above it.
Managing Cases
When you open a case to investigate an incident, you start creating a framework of individual
responsibility that allows your users to cooperate in the resolution of that case.
When IGuard rules flag incidents and violations, that is only the first step toward resolving a
problem. Using the case system you can not only identify its origin but notify supervisors, heads of
departments, and directors of business units that some action must be taken to resolve the issue.
Those managers can add their comments to the case, attach files, change status, ownership and
priority of the case, export or download it, and escalate or reassign it— all the while sending
notification of these actions to others, such as Human Resources, IT, and Security departments.
If the case contains evidence that can be used in a lawsuit, its contents can even be sent to a legal
team to be used in court.