User guide

Reconnex Corporation
30
Release 7.0.0.4
5. Click on the Concepts tab above the Incident Details.
If a concept was used to flag an incident, this tells you which one.
6. Click on the Case tab above the Incident Details.
This shows you whether or not a case was filed on this incident, and if so, gives all of the relevant information
about the case.
7. Click on the History tab above the Incident Details.
This tells you who has looked at this incident and what action they took when viewing it.