Specifications

17
Adaptec Customer Support
If you have questions about installing or using your Adaptec product, check this document
first—you will find answers to most of your questions here. If you need further assistance,
use the support options listed below.
Technical Support Identification (TSID) Number
■ Before contacting Technical Support, you’ll need your TSID. The TSID helps us provide
more efficient service by accurately identifying your product and support status. The 12-
digit TSID can be found on the white barcode-type label included inside the box with
your product.
■ Affix your TSID label on the jacket of the CD included in your kit
Support Options
■ Search the Adaptec Support Knowledgebase (ASK) at http://ask.adaptec.com for
articles, troubleshooting tips, and frequently asked questions for your product.
■ For support via Email, submit your question to Adaptec’s Technical Support Specialists at
http://ask.adaptec.com.
North America
■ Visit our Web site at http://www.adaptec.com.
■ For information about Adaptec’s support options, call [phone], 24 hours per day,
7 days per week.
■ To speak with a Technical Support Specialist,
Call [phone],
Monday–Friday, 3:00 a.m. to 5:00 p.m., Pacific Time.
To expedite your service, have your XHub unit in front of you.
■ To order Adaptec products, including accessories and cables,
call [phone].