Adaptec Storage Manager User’s Guide
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Contents 1 About This Guide Terminology Used in this Guide................................................... 15 2 Introduction to Adaptec Storage Manager About Adaptec Storage Manager .................................................. 17 About the Adaptec Storage Manager Agent ................................. 17 System Requirements .................................................................... 18 Growing Your Storage Space with Adaptec Storage Manager .... 19 A Simple Storage Space ..............
Contents ● 8 Installing on NetWare ................................................................... 29 Before You Begin .................................................................... 29 Installing Adaptec Storage Manager ...................................... 29 4 Step 2: Starting Adaptec Storage Manager Starting Adaptec Storage Manager on Windows ......................... 31 Starting Adaptec Storage Manager on Linux ...............................
Contents 6 ● 9 Step 4: Building Your Storage Space Selecting a Configuration Method................................................ 48 Express Configuration: Building the Easy Way ...........................48 Partitioning and Formatting Your Logical Drives ................ 50 Next Steps................................................................................ 51 Custom Configuration (Advanced)..............................................51 Including More Systems in Your Storage Space ...........
Contents 9 ● 10 Managing Logical Drives and Hot Spares Understanding Logical Drives ...................................................... 74 Creating Logical Drives .................................................................75 Setting the Size of a Logical Drive.......................................... 75 Including Different-sized Disk Drives in a Logical Drive..... 76 Creating a Logical Drive Using Available Space.................... 77 Fine-tuning Logical Drives................................
Contents ● 11 11 Monitoring Your Storage Space Monitoring Options .................................................................... 100 Checking Activity in Your Storage Space ................................... 101 Viewing the Full List of Events.............................................101 Clearing the Event Log ......................................................... 102 What Do the Status Icons Mean?................................................
Contents ● 12 13 Managing Remote Systems Introduction................................................................................. 133 Removing a Remote System........................................................ 133 14 Working with Display Groups Adding a System to a Display Group.......................................... 135 Viewing Display Group Status .................................................... 136 Removing a System from a Display Group ................................
Contents A ● 13 Configuring SNMP Support Configuring SNMP Support on Windows................................. 154 Configuring SNMP Support on Linux ....................................... 155 Configuring SNMP Support on NetWare.................................. 155 B Quick Answers to Common Questions... How do I...? ..................................................................................157 Set up my storage space?.......................................................
Contents D ● 14 Understanding RAID Understanding Drive Segments .................................................. 164 RAID 0 (Non-RAID Logical Drives) .......................................... 164 RAID 1 Logical Drives ................................................................. 165 RAID 1 Enhanced Logical Drives ............................................... 166 RAID 10 Logical Drives ...............................................................167 RAID 5 Logical Drives ......................
About This Guide 1 This User’s Guide explains how to install and use Adaptec® Storage Manager to build a storage space and manage your stored data, whether you have a single RAID controller installed in a server or a complex Storage Area Network (SAN) with multiple RAID controllers and servers. This Guide is written for advanced computer users who want to create a storage space for their data.
Chapter 1: About This Guide ● 15 Terminology Used in this Guide Because this Guide provides information that can be used to manage multiple Adaptec RAID products in a variety of configurations from DAS to SAN, the generic term “storage space” is used to refer to the controller(s) and disk drives being managed with Adaptec Storage Manager.
Introduction to Adaptec Storage Manager 2 In this chapter... About Adaptec Storage Manager ...................................................... 17 About the Adaptec Storage Manager Agent ..................................... 17 System Requirements......................................................................... 18 Growing Your Storage Space with Adaptec Storage Manager .........19 Adding Enhanced Features................................................................
Chapter 2: Introduction to Adaptec Storage Manager ● 17 About Adaptec Storage Manager Adaptec Storage Manager is a software application that helps you build a storage space for your online data, using Adaptec RAID controllers and disk drives. With Adaptec Storage Manager, you can group disk drives into logical drives and build in redundancy to protect your data and improve system performance.
Chapter 2: Introduction to Adaptec Storage Manager ● 18 System Requirements ● PC-compatible computer with Intel Pentium, or equivalent, processor ● At least 128 MB of RAM ● 20 MB of free drive space ● 16-bit SVGA color monitor with a resolution of at least 800 x 600 ● CD drive ● One of these operating systems: ● Microsoft® Windows® 2000—Server, Advanced Server, Professional ● Windows 2003 Server—Standard, Advanced ● Windows XP—Home Edition, Professional ● Red Hat® Linux—Professional, En
Chapter 2: Introduction to Adaptec Storage Manager ● 19 Growing Your Storage Space with Adaptec Storage Manager As your requirements change, Adaptec Storage Manager grows with your storage space as you add more controllers, more disk drives, more logical drives, and more data protection. A Simple Storage Space The example below shows the sort of simple storage space that might be appropriate in a home office or for a small business.
Chapter 2: Introduction to Adaptec Storage Manager ● 20 Continuing to Grow Your Storage Space As your needs change, Adaptec Storage Manager will help you grow your storage space to include multiple controllers and disk drives in multiple locations. The Administrator of the storage space shown in the example below can create and modify logical drives and monitor all the controllers and disk drives in the storage space from a single workstation.
Chapter 2: Introduction to Adaptec Storage Manager ● 21 Adding Enhanced Features As you grow your storage space, you can enhance data protection and improve performance by upgrading your Adaptec controller with extra features, then manage these enhanced features with Adaptec Storage Manager. Adaptec offers a package of upgrade features that can be activated with a feature key (sold separately).
Chapter 2: Introduction to Adaptec Storage Manager ● Unlocking the Enhanced Features To unlock enhanced features with a feature key: 1 In the Enterprise View, right-click the controller you want, then click Add feature key. The Add Feature Key window opens. 2 Enter the feature key, then click OK. 3 Click OK to confirm. The enhanced features are unlocked and are now ready for use.
Chapter 2: Introduction to Adaptec Storage Manager ● 23 Getting Started Checklist This Guide provides five special Getting Started chapters to help you install, start, and begin to use Adaptec Storage Manager. ❏ Step 1: Install Adaptec Storage Manager on every computer that will be part of your storage space (see page 24). ❏ Step 2: Start Adaptec Storage Manager—or the Adaptec Storage Manager agent only—on every computer in your storage space (see page 30).
Getting Started 5 4 3 2 1 Step 1: Installing Adaptec Storage Manager 3 In this chapter... Installing on Windows....................................................................... 25 Installing on Linux............................................................................. 28 Installing on NetWare........................................................................ 29 Adaptec Storage Manager must be installed on every computer that will be part of your storage space.
Step 1: Installing Adaptec Storage Manager ● 25 Installing on Windows This section describes how to install Adaptec Storage Manager on computers running Windows. See System Requirements on page 18 for a list of supported operating systems. Note: Advanced users—To perform a silent installation, follow the instructions on page 26. Before You Begin If a previous version of Adaptec Storage Manager is installed on your computer, you must remove it before beginning this installation.
Step 1: Installing Adaptec Storage Manager ● 26 Completing a Silent Installation (Advanced) A silent installation uses command line parameters to complete an installation without messages or user interaction. To complete a silent installation: 1 Insert the Adaptec Storage Manager CD into your CD drive. 2 Open a command prompt window and change to the CD directory. 3 Install Adaptec Storage Manager using this command line string: setup.
Step 1: Installing Adaptec Storage Manager ● 27 Example command strings: ● Install all default features and default to reboot: setup.exe /s /v“ /qn INSTALLDIR=\“C:\Program Files\Adaptec\ Adaptec Storage Manager\”” ● Install Adaptec Storage Manager, Readme, and SNMP support, and default to reboot: setup.
Step 1: Installing Adaptec Storage Manager ● 28 Installing on Linux This section describes how to install Adaptec Storage Manager on computers running Linux. See System Requirements on page 18 for a list of supported operating systems. Adaptec Storage Manager includes the Java Runtime Environment (JRE). Before You Begin If a previous version of Adaptec Storage Manager is installed on your computer, you must remove it before beginning this installation.
Step 1: Installing Adaptec Storage Manager ● 29 Installing on NetWare This section describes how to install Adaptec Storage Manager on computers running NetWare. See System Requirements on page 18 for a list of supported operating systems. Before You Begin You need the latest Support Pack for your operating system so you can run the supported Java Virtual Machine (JVM). You need JVM version 1.3 or later. To check your JVM version, load JVM, type JAVA -VERSION.
Getting Started 5 4 3 2 1 Step 2: Starting Adaptec Storage Manager 4 In this chapter... Starting Adaptec Storage Manager on Windows ............................. 31 Starting Adaptec Storage Manager on Linux ................................... 32 Starting Adaptec Storage Manager on NetWare............................... 32 Starting the Adaptec Storage Manager Agent Only ......................... 33 Understanding Permission Levels .....................................................
Step 2: Starting Adaptec Storage Manager ● 31 Starting Adaptec Storage Manager on Windows On systems running Windows, you can run Adaptec Storage Manager as a stand-alone application (like a regular software application), or in a browser window (such as Microsoft Internet Explorer). Note: Normally, you only need to run Adaptec Storage Manager in a browser window if you’re working on a computer that isn’t part of your storage space (does not have a controller installed).
Step 2: Starting Adaptec Storage Manager ● 32 Starting Adaptec Storage Manager on Linux 1 Type the following command to change to the Adaptec Storage Manager installation directory: cd /usr/StorMan 2 Type the following command and press Enter: sh StorMan.sh 3 When the Log In dialog box appears (see page 31), enter the user name and password that you use to log on to your system, then click Connect. Note: Each user name has a permission level associated with it.
Step 2: Starting Adaptec Storage Manager ● 33 Starting the Adaptec Storage Manager Agent Only Note: For more information, see About the Adaptec Storage Manager Agent on page 17. To start the Adaptec Storage Manager agent only, follow the instructions for your operating system: ● For Windows, see below. ● For Linux, see page 34. ● For NetWare, see page 34. Starting the Agent on Windows On systems running Windows, the Adaptec Storage Manager agent starts automatically when the system is powered on.
Step 2: Starting Adaptec Storage Manager ● 34 Starting the Agent on Linux On systems running Linux, the Adaptec Storage Manager agent starts automatically when the system is powered on. To verify that the agent is running: 1 Open a shell window. 2 Enter this command: ps -ef | grep StorAgnt.sh 3 If the agent is running, it’s listed as sh StorAgnt.sh. 4 Manage and monitor the system by logging into it as a remote system (see page 61).
Step 2: Starting Adaptec Storage Manager ● 35 Understanding Permission Levels When you log in to Adaptec Storage Manager, your permission level is identical to your operating system permission level. For example, if you have Administrator permissions on your operating system, you also have Administrator permissions in Adaptec Storage Manager. Note: NetWare users only—See Configuring NetWare User Authentication on page 37.
Step 2: Starting Adaptec Storage Manager ● 36 User Level Logging in as a User partially restricts your access to the storage space, as described in this Table. Users can... User’s can’t...
Step 2: Starting Adaptec Storage Manager ● 37 Configuring NetWare User Authentication This section describes two ways to configure NetWare user authentication. Out-of-box Authentication ● Administrative Access—Granted exclusively to the Admin user account, which must be defined within the NetWare Bindery context of the server running the Adaptec Storage Manager agent. ● User Access—Granted to all Bindery and NetWare Directory Services (NDS) user accounts.
Step 2: Starting Adaptec Storage Manager ● 38 Logging Out of Adaptec Storage Manager To log out of Adaptec Storage Manager: 1 In the Enterprise View, click on the local system. 2 In the menu bar, select Actions, then click Log out. You are logged out of Adaptec Storage Manager. Logging Back In To log in to Adaptec Storage Manager: 1 In the Enterprise View, click on the local system. 2 In the menu bar, select Actions, then click Log in. 3 Enter your user name and password, then click Connect.
Getting Started 5 4 3 2 1 Step 3: Exploring Adaptec Storage Manager 5 In this chapter... Navigating the Main Window ........................................................... 40 Using Enterprise View ....................................................................... 40 Using Physical Devices View ............................................................. 41 Using Logical Devices View............................................................... 42 Revealing More Disk Drive Information .......
Step 3: Exploring Adaptec Storage Manager ● 40 Navigating the Main Window The main window of Adaptec Storage Manager has three main panels, or views, in addition to the other features shown below. Enterprise View Physical Devices View Logical Devices View Menu Bar Tool Bar Status Bar Event Viewer Resize the panels and scroll horizontally or vertically as required, to view more or less information.
Step 3: Exploring Adaptec Storage Manager ● 41 When you select a component in the Enterprise View, the disk drives and logical drives (“devices”) associated with it appear in the Physical and Logical Devices Views, as shown below. By selecting Controller 1 in the Enterprise View... ...the disk drives connected to Controller 1 and the logical drives created with those disk drives appear in the Physical and Logical Devices Views.
Step 3: Exploring Adaptec Storage Manager ● 42 Hold your cursor over any disk drive to see its status, port number, and maximum speed. You can also click the arrow, shown at right, to see this same information for all the disk drives at the same time. To reveal further information, use the View buttons to change how the disk drives are displayed, as described in Revealing More Disk Drive Information on page 43. A disk drive shaded in light blue is not part of any logical drive.
Step 3: Exploring Adaptec Storage Manager ● 43 Click on a logical drive to highlight the disk drives that comprise it in the Physical Devices View. Three disk drives (plus one hot spare) comprise the selected RAID 5 logical drive. You can also click on any disk drive to see which (if any) logical drive it belongs to. A disk drive shaded in light blue is not part of any logical drive.
Step 3: Exploring Adaptec Storage Manager ● 44 Click the Full Size Capacity View button to see the size capacities of your disk drives, as shown below. Full Size Capacity View button Disk drives or segments of disk drives that are included in logical drives are shaded brown. Click the Relative Size Capacity View button to see the size capacities of your disk drives relative to each other, as shown below. Relative Size Capacity View button A full length bar is displayed for the largest disk drive.
Step 3: Exploring Adaptec Storage Manager ● 45 Checking System Status Adaptec Storage Manager includes an Event Viewer and a status bar for at-a-glance system and event status information. The status bar (shown below) provides at-a-glance information about a selected controller.
Step 3: Exploring Adaptec Storage Manager ● 46 Working in Adaptec Storage Manager Adaptec Storage Manager provides multiple ways to work with its menus and windows. Most menu options are available by: ● Selecting items from the menu bar. ● Clicking buttons on the tool bar. ● Right-clicking on components in the main window. (Only tasks and windows associated with a specific component are available on right-click menus.
Getting Started 5 4 3 2 1 Step 4: Building Your Storage Space 6 In this chapter... Selecting a Configuration Method.................................................... 48 Express Configuration: Building the Easy Way ................................ 48 Custom Configuration (Advanced) .................................................. 51 Building a RAID Volume................................................................... 56 RAID Controller Support....................................................
Step 4: Building Your Storage Space ● 48 Selecting a Configuration Method Adaptec Storage Manager has a wizard to help you build (or configure) logical drives, and offers two configuration methods to choose from, depending on your needs: ● Express configuration (basic)—Automatically creates logical drives by grouping together same-sized physical drives, and assigns RAID levels based on the number of physical disk drives in the logical drive.
Step 4: Building Your Storage Space ● 49 To build your storage space with the express method: 1 In the Enterprise View, select the controller you want. 2 On the toolbar, click Create. 3 When the wizard opens, select Express configuration..., then click Next. 4 Review the information that is displayed. In the example below, Adaptec Storage Manager has used three equal-sized disk drives to automatically create one logical drive with RAID 5 and a hot spare.
Step 4: Building Your Storage Space ● 50 To specify a size for the logical drives, or to make other changes to the configuration, click Modify logical devices. See Step 6 on page 53 for more information. Note: Some operating systems have size limitations for logical drives. Before you save the configuration, verify that the size of the logical drive is appropriate for your operating system. 5 Click Apply, then click Yes. Adaptec Storage Manager builds the logical drive(s).
Step 4: Building Your Storage Space ● 51 Next Steps If you have installed Adaptec RAID controllers on more than one computer, to continue building your storage space: ● From each computer, log in to Adaptec Storage Manager and repeat Steps 1 to 7 to create logical drives. ● From your local system (the computer you’re working on), log in to all other computers in your storage space as remote systems (see page 61), then repeat Steps 1 to 7 to create logical drives.
Step 4: Building Your Storage Space ● 52 3 When the wizard opens, select Custom configuration..., then click Next. 4 Select a RAID level. The most common RAID levels are listed first; advanced RAID levels are available by clicking Advanced settings. Note: To build a RAID Volume, see page 56. See Understanding RAID on page 163 for more information about RAID levels. 5 Click Next.
Step 4: Building Your Storage Space ● 53 6 In the Physical Devices panel, select the disk drives you want to use in the logical drive. Adaptec Storage Manager prompts you to select the correct number of disk drives, as shown below. By default, Adaptec Storage Manager automatically sets the size of the logical drive and maximizes the capacity of the disk drives you select. (To set a custom size for the logical drive, see the second bullet below).
Step 4: Building Your Storage Space ● 54 7 If you have no other available disk drives, skip to Step 9. If you have available disk drives and want to create additional logical drives, click Add logical device to open a new tab in the wizard. Tab for second logical drive 8 Repeat Steps 4 to 7 for each logical drive that you want to create on the controller. 9 Click Next, then review the logical drive settings. The example below shows two logical drives with RAID 5 are ready to be created.
Step 4: Building Your Storage Space ● 55 10 Click Apply, then click Yes. Adaptec Storage Manager builds the logical drive(s). The configuration is saved on the Adaptec controller and on the physical drives. 11 Repeat Steps 1 to 10 for each controller on your system. 12 Partition and format your logical drives. See page 50 for more information. If your storage space comprises one or more Adaptec RAID controllers on a single computer, building is complete.
Step 4: Building Your Storage Space ● 56 Building a RAID Volume A RAID Volume comprises two or more logical drives connected endto-end. The logical drives in a RAID Volume: ● Must be built using disk drives connected to the same controller. ● Must have the same RAID level assigned. ● Must not be striped together. ● May have equal or different capacities. To build a RAID Volume: 1 Create two or more logical drives that meet the requirements listed above, and wait for them to build and initialize.
Step 4: Building Your Storage Space ● 57 4 Click Advanced settings, select RAID Volume, then click Next. 5 In the Logical Devices panel, select the logical drives you want to use in the RAID Volume. Adaptec Storage Manager prompts you to select the correct number of logical drives, as shown below. Number of disk drives required 6 Modify the Advanced Settings, if required. (See Fine-tuning Logical Drives on page 78 for more information.) 7 Click Next.
Step 4: Building Your Storage Space ● 58 8 Review the RAID Volume settings. The example below shows one RAID Volume ready to be created. To make changes, click Back. 9 Click Apply, then click Yes. Adaptec Storage Manager builds the RAID Volume. The configuration is saved on the Adaptec controller and on the physical drives. Adaptec Storage Manager replaces the individual logical drives with a single RAID Volume in the Logical Devices View.
Step 4: Building Your Storage Space ● 59 RAID Controller Support The maximum number of RAID controllers supported by Adaptec Storage Manager varies, depending on your computer’s operating system: ● Windows—up to 16 Adaptec RAID controllers ● Linux—up to 12 Adaptec RAID controllers ● NetWare—up to 16 Adaptec RAID controllers Note: For the most recent operating system support information, visit www.adaptec.com.
Getting Started 5 4 3 2 1 Step 5: Customizing Adaptec Storage Manager 7 In this chapter... Logging In to Remote Systems .......................................................... 61 Creating Display Groups ................................................................... 63 Setting Preferences and Changing Views.......................................... 65 Customizing the Adaptec Storage Manager Agent...........................
Step 5: Customizing Adaptec Storage Manager ● 61 Logging In to Remote Systems If multiple computers (or systems) on your network are in your storage space, you can use Adaptec Storage Manager to monitor and manage all of them from one computer. The computer that you’re working on is called the local system. All other computers in your storage space are remote systems.
Step 5: Customizing Adaptec Storage Manager ● 62 When you log in to a remote system, you add that system to the Enterprise View of Adaptec Storage Manager, as shown in the example below. Once you have logged in to a remote system, it is automatically included in the Enterprise View each time you start Adaptec Storage Manager from the local system. To log in to a remote system: 1 From the menu bar, click Remote, then select Add Remote System. The Add Remote System window opens.
Step 5: Customizing Adaptec Storage Manager ● 63 5 Click Connect. Adaptec Storage Manager connects to the remote system and adds it to the list of managed systems in the Enterprise View. 6 To manage the remote system, select it in the Enterprise View and enter your user name and password if prompted. To create logical drives on your remote systems, see Step 4: Building Your Storage Space on page 47. For more information about remote systems, see Managing Remote Systems on page 132.
Step 5: Customizing Adaptec Storage Manager ● 64 3 Enter a name for the new display group, then click OK. The display group is created and the system you selected in Step 1 is added to it. 4 To add another system to the display group, right-click on that system in the Enterprise View, select Change display group, then click the display group name. The system is added to the display group.
Step 5: Customizing Adaptec Storage Manager ● 65 Display groups are sorted alphabetically and appear in the Enterprise View below any systems that are not part of a display group. A system can belong to only one display group at a time; you can’t include the same system in multiple display groups. For more information, see Working with Display Groups on page 134.
Step 5: Customizing Adaptec Storage Manager ● 66 Setting the Standard Unit of Measure You can set Adaptec Storage Manager to show disk drive capacity in measures of megabytes (MB), gigabytes (GB), or terabytes (TB). You can choose the Auto-select setting to allow Adaptec Storage Manager to show the most appropriate unit of measure based on disk drive size. This option allows different disk drives to be shown in different units of measure. By default, disk drives are shown in GB.
Step 5: Customizing Adaptec Storage Manager ● 67 Customizing the Adaptec Storage Manager Agent The Adaptec Storage Manager agent’s default settings are suitable for most storage spaces. (See page 17 for more information about the agent.) However, you can customize the agent on any system by: ● Setting the agent to broadcast events on that system to all logged-in users. See below. ● Changing the frequency and duration of the alarm, or choose to disable the alarm for that system. See page 67.
Step 5: Customizing Adaptec Storage Manager ● 68 To change alarm settings on a system: 1 Click the Configure button, select the system you want, then click General Settings. The Adaptec Storage Manager Agent General Settings window opens for that system. 2 Edit the alarm settings as required. (Select or deselect Sound alarm; change the alarm interval time.) ! Caution: If you disable the alarm, no audible signal will sound on that system when a Warning- or Error-level event occurs.
Step 5: Customizing Adaptec Storage Manager ● 69 Changing a System’s Event Log Setting By default, all Warning- and Error-level events on a system are recorded in the operating system event log. To disable operating system event logging on a system: 1 Click the Configure button, select the system you want, then click General Settings. The Adaptec Storage Manager Agent General Settings window opens for that system. (See Step 1 on page 68.) 2 Deselect Save events in OS event log. 3 Click Save changes.
Running Adaptec Storage Manager from the CD 8 In this chapter... When to Choose Bootable-CD Mode...............................................71 Getting Started in Bootable-CD Mode............................................. 71 Running Adaptec Storage Manager from the CD ............................72 This chapter describes how to run Adaptec Storage Manager from the Adaptec RAID installation CD included in the kit, instead of as an installed application.
Chapter 8: Running Adaptec Storage Manager from the CD ● 71 When to Choose Bootable-CD Mode Use Adaptec Storage Manager in bootable-CD mode if you want to install your operating system on a disk drive or logical drive associated with your controller. Bootable-CD mode lets you configure the controller before you install your operating system.
Chapter 8: Running Adaptec Storage Manager from the CD ● 72 Running Adaptec Storage Manager from the CD Note: Before you begin, ensure that your system is set up to boot from a CD. Check the system BIOS to see if the CD drive is listed first in the boot order. For more information, refer to your computer’s documentation. To run Adaptec Storage Manager in bootable-CD mode: 1 Insert the RAID installation CD into your CD drive, then restart your computer.
Managing Logical Drives and Hot Spares 9 In this chapter... Understanding Logical Drives........................................................... 74 Creating Logical Drives ..................................................................... 75 Fine-tuning Logical Drives................................................................ 78 Verifying Logical Drives..................................................................... 81 Increasing the Capacity of a Logical Drive ...........................
Chapter 9: Managing Logical Drives and Hot Spares ● 74 Understanding Logical Drives A logical drive is a group of physical disk drives that appears to your operating system as a single drive that can be used for storing data. A logical drive can comprise one or more disk drives and can use part or all of each disk drive’s capacity. It is possible to include the same disk drive in two different logical drives by using just a portion of the space on the disk drive in each, as illustrated below.
Chapter 9: Managing Logical Drives and Hot Spares ● 75 Creating Logical Drives For basic instructions for creating logical drives, see Step 4: Building Your Storage Space on page 47.
Chapter 9: Managing Logical Drives and Hot Spares ● 76 Including Different-sized Disk Drives in a Logical Drive You can combine disk drives of different sizes in the same logical drive. If the logical drive includes redundancy, however, the size of each segment can be no larger than the size of the smallest disk drive. (See page 163 for more information about redundancy.
Chapter 9: Managing Logical Drives and Hot Spares ● 77 Creating a Logical Drive Using Available Space Free segments on a disk drive can be used to create a new logical drive. (A segment can only be used in one logical drive at a time.) To create a logical drive using free segments on disk drives: 1 Complete Steps 1 through 5 in Custom Configuration (Advanced) on page 51. 2 In the Physical Devices panel, select the disk drives and/or free disk drive segments you want to use in the logical drive.
Chapter 9: Managing Logical Drives and Hot Spares ● 78 Fine-tuning Logical Drives You can fine-tune a new or existing logical drive to meet your needs by adjusting the Advanced settings described in this section. (Not all options are available for all controllers or all RAID levels.) Note: The default settings in Adaptec Storage Manager are optimal for most users and storage spaces. Only advanced users should change the settings described in this section.
Chapter 9: Managing Logical Drives and Hot Spares ● 79 Changing the Write Cache Setting The write cache setting determines when data is stored on a disk drive and when the controller communicates with the operating system. ● Disabled (write-through)—The controller sends (or writes) the data to a disk drive, then sends confirmation to the operating system that the data was received. Use this setting when performance is less important than data protection.
Chapter 9: Managing Logical Drives and Hot Spares ● 80 Changing the Read Cache Setting When read caching is enabled, the controller monitors the read access to a logical drive and, if it sees a pattern, pre-loads the cache with data that seems most likely to be read next, increasing performance. ● Enabled—The controller transfers data from the logical drive to its local cache in portions equal to the stripe size. Use this setting for the best performance when workloads are steady and sequential.
Chapter 9: Managing Logical Drives and Hot Spares ● 81 Changing the Initialize Priority The Initialize Priority setting determines the priority for the initialization of the logical drive. The default setting is High, which means that the logical drive is initialized as quickly as possible. Verifying Logical Drives To ensure that there are no data problems on your logical drives, it is important to verify them.
Chapter 9: Managing Logical Drives and Hot Spares ● 82 Verifying and Fixing a Logical Drive Note: To verify a logical drive without fixing it, see page 83. While Adaptec Storage Manager verifies and fixes a logical drive, you can’t complete any other tasks on the controller. Because the verification can take a long time to complete, you may want to schedule it as a task to be completed overnight or on a weekend.
Chapter 9: Managing Logical Drives and Hot Spares ● 83 When the verification is complete, an event notice is generated in the local system’s event log (and broadcast to other systems, if you have event notification set up—see page 103). You can now continue working on the controller. Verifying a Logical Drive (Without Fix) Note: To verify and fix a logical drive, see page 84.
Chapter 9: Managing Logical Drives and Hot Spares ● 84 While the verification is in progress, the logical device is shown as an animated icon (as shown at right) to indicate that the task is in progress. When the verification is complete, an event notice is generated in the local system’s event log (and broadcast to other systems, if you have event notification set up—see page 103). You can now continue working on the controller.
Chapter 9: Managing Logical Drives and Hot Spares ● 85 3 In the menu bar, select Actions, then click Expand or change logical device. A wizard opens to help you modify the logical drive. 4 Click Next. 5 Click on the disk drive(s) or disk drive segments you want to add to the logical drive. If you want to remove a specific disk drive or segment and replace it with another one (for instance, replace a smaller disk drive with a larger one), click on the disk drive you want to remove.
Chapter 9: Managing Logical Drives and Hot Spares ● 86 An X indicates that the selected disk drive will be removed from the logical drive, and you are prompted to select another disk drive (of greater or equal size) to replace it. Flashing arrow prompts you to replace the deselected disk drive 6 Modify the Advanced Settings, if required. (See Fine-tuning Logical Drives on page 78.) 7 Click Next. 8 Review the new logical drive settings. To make changes, click Back.
Chapter 9: Managing Logical Drives and Hot Spares ● 87 To schedule the changes for later, click Schedule, set the date and time, then click Apply. (For more information, see page 124.) Extending a Partition on a Logical Drive (Windows 2003, Windows XP, and Windows 2000 only) If you have expanded a logical drive, you can extend the partition on that logical drive to use the newly added space. Refer to your operating system instructions for more information.
Chapter 9: Managing Logical Drives and Hot Spares ● 88 4 Select a new RAID level, then click Next. Only valid options are offered. In the example shown in this section, a RAID 1 logical device is being changed to a RAID 5 logical device. 5 In the Logical Devices panel, select the disk drives you want to use in the modified logical drive. Adaptec Storage Manager prompts you to select the correct number of disk drives, as shown below.
Chapter 9: Managing Logical Drives and Hot Spares ● 89 7 Click Next. 8 Review the new logical drive settings. To make changes, click Back. Note: Some operating systems have size limitations for logical drives. Before you save the configuration, verify that the size of the logical drive is appropriate for your operating system. 9 To update your logical drive immediately, click Apply, then click Yes. To schedule the changes for later, click Schedule, set the date and time, then click Apply.
Chapter 9: Managing Logical Drives and Hot Spares ● 90 4 When prompted, click Yes to delete the device, or No to cancel the deletion. If you click Yes, the logical device is deleted. The disk drives or drive segments included in the logical device become available, and can be used to create a new logical drive (see page 77), or to expand an existing logical drive (see page 84).
Chapter 9: Managing Logical Drives and Hot Spares ● 91 Designating a Global Hot Spare This section describes how to designate a global hot spare before or after you build a logical drive. Note: To designate a global hot spare while you’re creating a logical drive, see Step 6 on page 53. To designate a global hot spare: 1 In the Enterprise View, click the controller on which you want a global hot spare. 2 In the Physical Devices View, click the disk drive you want to designate as a hot spare.
Chapter 9: Managing Logical Drives and Hot Spares ● 92 Assigning a Dedicated Hot Spare A dedicated hot spare is assigned to one or more specific logical drives. To assign a dedicated hot spare: 1 In the Enterprise View, click the controller on which you want a dedicated hot spare. 2 In the Physical Devices View, click the disk drive you want to designate as a hot spare. (See Hot Spare Limitations on page 90 for help selecting a disk drive.
Chapter 9: Managing Logical Drives and Hot Spares ● 93 What Do the Hot Spare Icons Mean? Icon Explanation Action ■ Healthy global or dedicated hot spare No action required.
Chapter 9: Managing Logical Drives and Hot Spares ● 94 To remove a hot spare: 1 In the Enterprise View, click the controller associated with the hot spare. 2 In the Physical Devices View, click the hot spare. 3 In the menu bar, select Actions, then click Delete hot-spare drive or Delete dedicated hot-spare drive. The hot spare is deleted, and the disk drive becomes available for other uses in your storage space.
Protecting Your Data 10 In this chapter... Creating a Snapshot ........................................................................... 96 Enabling Copyback ............................................................................ 98 This chapter describes two additional methods of protecting the data on your storage space, Snapshot and Copyback.
Chapter 10: Protecting Your Data ● 96 Creating a Snapshot Note: Snapshot is an upgrade feature; if the Snapshot feature is locked, see Adding Enhanced Features on page 21 for information on purchasing a feature key. A snapshot is a frozen image of a logical drive at a particular point in time. You can copy the data on one logical device to another logical device by creating a snapshot. You may want to do this if you want to back up your data to tape, clone a drive, or copy the data to multiple servers.
Chapter 10: Protecting Your Data ● 97 Creating a Snapshot with Backup To create a snapshot with backup: 1 In the Logical Devices View, right-click the logical drive you want to copy. 2 Select Create snapshot, click with backup to, then click the name of the target logical drive. The snapshot is created on the target logical drive. The snapshot appears in Adaptec Storage Manager with a camera icon beside it, as shown at right.
Chapter 10: Protecting Your Data ● 98 Enabling Copyback Note: Copyback is an upgrade feature; if the Copyback feature is locked, see Adding Enhanced Features on page 21 for information on purchasing a feature key. When a logical drive is rebuilt using a hot spare (see page 148), data from the failed drive is transferred to the hot spare. When copyback is enabled, data is moved back to its original location once the controller detects that the failed drive has been replaced.
Monitoring Your Storage Space 11 In this chapter... Monitoring Options ........................................................................ 100 Checking Activity in Your Storage Space........................................ 101 What Do the Status Icons Mean? .................................................... 102 Using Event Notifications to Monitor Status ................................. 103 Broadcasting Event Alerts to Users .................................................
Chapter 11: Monitoring Your Storage Space ● 100 Monitoring Options Adaptec Storage Manager provides many ways to monitor the status of your storage space: ● Event Viewer—The main window of Adaptec Storage Manager includes an Event Viewer that provides at-a-glance status information about activity occurring in your storage space. (See page 101.
Chapter 11: Monitoring Your Storage Space ● 101 Checking Activity in Your Storage Space From your local system, you can see status information and messages about the activity (or events) occurring in your storage space by looking at the Event Viewer, which displays a log of events. Status is indicated by an icon in the left-hand column, as shown below. (The icons are described in What Do the Status Icons Mean? on page 102.) Double-click any event to see more details in an easier-to-read format.
Chapter 11: Monitoring Your Storage Space ● 102 Clearing the Event Log To clear the event log of all recorded activity: 1 In the menu bar of the main Adaptec Storage Manager window, click Actions, select Agent actions, then click Clear the configuration event log. 2 Click Yes to clear the log. The log is cleared, except for one event reporting that the log was cleared. What Do the Status Icons Mean? Adaptec Storage Manager indicates event status with icons.
Chapter 11: Monitoring Your Storage Space ● 103 Using Event Notifications to Monitor Status You can set up Adaptec Storage Manager to broadcast messages (or notifications) to selected remote systems and users when an event, such as the creation of a logical drive or the failure of a disk drive, occurs on the local system. (For more information about event types, see page 101.
Chapter 11: Monitoring Your Storage Space ● 104 Opening the Notification Manager and Adding Systems This section describes how to set up event notifications for one system in your storage space. You must complete the tasks in this section for each individual system that you’ll be monitoring with logged notifications.
Chapter 11: Monitoring Your Storage Space ● 105 3 Add the names of the other system(s) in your storage space that will receive event notifications generated by this system to the Notification List: a In the tool bar, click Add system. b In the Add System window, enter the host name or TCP/IP address of the first system. If you are not using the default port number, 34571, enter the TCP/IP port. Then, click Add.
Chapter 11: Monitoring Your Storage Space ● 106 Sending a Test Event To ensure that a system is receiving logged notifications, you can send a test event. To send a test event: 1 Open the Notification Manager. (See page 104.) Note: You can also access the Notification Manager by selecting the system you want in the Enterprise View, then (on the menu bar) clicking Actions > Agent actions > Configure > Notifications tab. 2 In the Notification List, click on the system you want to send a test event to.
Chapter 11: Monitoring Your Storage Space ● 107 If the test fails: a Ensure that the receiving system is powered on and running Adaptec Storage Manager. b Open the receiving system’s System Properties window (see Step 3 on page 107) and double-check the TCP/IP address and port number. c Try sending the test event again. Managing the Event Notification List This section describes how to manage systems in the Notification List: ● To add a system to the Notification List, see page 104.
Chapter 11: Monitoring Your Storage Space ● 108 Removing a System from the Notification List You can remove any system (including the local system) from the Notification List. Once a system has been removed, logged notifications from the local system are no longer sent to it. To remove a system from the Notification List: 1 Open the Notification Manager. (See page 104.) 2 In the Notification List, click on the system you want to remove. 3 In the tool bar, click Delete system.
Chapter 11: Monitoring Your Storage Space ● 109 Monitoring and Managing the Notification Log The Notification Log displays status information and messages about the Notification Manager itself, such as whether notifications were sent successfully or not. This section describes how to manage the Notification Log and use it to monitor the logged notifications being sent: ● Using the Notification Log (see below). ● Find the Notification Log files (see page 110).
Chapter 11: Monitoring Your Storage Space ● 110 Finding the Notification Log Files In addition to appearing in the Notification Log, notifications are saved in a log file named raidnot.log, which can be found in the top-level Adaptec Storage Manager folder. The raidnot.log file has a maximum capacity of 200 kilobytes (KBs). When the capacity is exceeded, old events are copied into a file named raidnot.old, and a new raidnot.log file is created. If a raidnot.old already exists, it is overwritten.
Chapter 11: Monitoring Your Storage Space ● 111 Disabling Event Notifications Event notifications are enabled by default. You can choose disable them, if required. Note: If you disable event notifications, events will be generated but not broadcast—not even to the local system. To disable event notifications: 1 Open the Notification Manager. (See page 104.) 2 In the menu bar, click Actions, then click Disable notifications. Event notifications are disabled.
Chapter 11: Monitoring Your Storage Space ● 112 Opening the Email Notification Manager This section describes how to set up email notifications for one system in your storage space. You must complete the tasks in this section for each individual system that you’ll be monitoring with email notifications.
Chapter 11: Monitoring Your Storage Space ● 113 Entering the SMTP Server Settings The first time you are opening the Email Notification Manager, the SMTP Server Settings window opens automatically. In the SMTP Server Settings window: 1 Enter the address of your SMTP server. 2 Enter the “From” address to appear in email notifications. If email recipients will be replying to email notifications, be sure that the “From” address belongs to a computer that is actively monitored.
Chapter 11: Monitoring Your Storage Space ● 114 6 Repeat Steps 3 to 5 to add more email recipients. 7 Click Cancel to close the Add Email Recipient window. The email recipients you added appear in the Email List. Although you can’t sort the list, you can reorganize the columns by clicking and dragging the column heads (see the Figure on page 105). 8 Close the Email Notifications window when you’re done.
Chapter 11: Monitoring Your Storage Space ● 115 3 On the menu bar, select Actions, then click Send test message. The test message is sent. If the test is successful, the email recipient receives the test message. If the test fails: a Ensure that the recipient’s email address is correct. (See Modifying a Recipient’s Information on page 115 to modify the address.) b Ensure that your SMTP server address is correct. (See Changing the Email Notification Manager Settings on page 118 to modify the address.
Chapter 11: Monitoring Your Storage Space ● 116 3 Modify the recipient’s information as required, then click OK. Removing a Recipient from the Email List You can remove any recipient from the Email List. Once a recipient has been removed, event notifications from the local system are no longer sent to that email address. To remove a recipient from the Email List: 1 Open the Email Notification Manager. (See page 111.) 2 Click on the recipient you want to remove.
Chapter 11: Monitoring Your Storage Space ● 117 Using the Email Log By default, email events are listed in the order they occurred, with the most recent event first. To make it easier to find a specific event, click on the column heads to sort events. You can also reorganize the column by clicking and dragging the column heads (see the Figure on page 105). Double-click on an event to see basic information about the event, including the event type. (See page 116 for a list of event types.
Chapter 11: Monitoring Your Storage Space ● 118 2 In the menu bar, select Clear the event log, then click Email Notifications. 3 Click Yes to clear the log. The log is cleared, except for one event reporting that the log was cleared.
Chapter 11: Monitoring Your Storage Space ● 119 4 Enter the “From” address to appear in email notifications. If email recipients will be replying to email notifications, be sure that the “From” address belongs to a computer that is actively monitored. 5 Click OK to save the settings. Disabling Email Notifications Email notifications are enabled by default, but can be disabled, if required. Note: If you disable email notifications, events will be generated but email notices won’t be broadcast.
Chapter 11: Monitoring Your Storage Space ● 120 Broadcasting Event Alerts to Users You can set the Adaptec Storage Manager agent to send event alerts about a specific system to all users who are logged into your storage space. You might want to do this if your storage space isn’t managed by a dedicated person, or if that particular system is off-site or not connected to a monitor. Event alerts signal everyone working on the storage space that a system requires technical assistance.
Chapter 11: Monitoring Your Storage Space ● 121 Silencing and Testing the Audible Alarm By default, when a Warning- or Error-level event (see page 101) occurs on any system in the Enterprise View, an audible alarm is triggered on the local system. The alarm is a series of beeps, which sound every five minutes until the event is resolved. You can change the frequency and duration of the alarm, or choose to disable the alarm on any system.
Chapter 11: Monitoring Your Storage Space ● 122 Silencing the Alarm When a Warning- or Error-level event occurs, you can silence the alarm on your local system while you fix the problem. To silence the alarm, click the Silence button (shown at right) in the main Adaptec Storage Manager window. Disabling a Controller’s Alarm You can disable the alarm for a selected controller, if required.
Managing Tasks 12 In this chapter... Scheduling a Task............................................................................. 124 Opening the Task Manager ............................................................. 126 Monitoring Tasks ............................................................................. 127 Modifying a Task.............................................................................. 129 Deleting a Task ....................................................................
Chapter 12: Managing Tasks ● 124 Scheduling a Task If a task is lengthy and limits access to components on your storage space, you may want to set a date and time for the task to complete, instead of running the task while there is activity on your storage space. If a task must be performed regularly, you can schedule it to recur at preset times.
Chapter 12: Managing Tasks ● 125 2 Click Schedule. The schedule window opens. (The window you see may be different from the one shown in this example, depending on which type of task you are scheduling.) 3 Set the date and time for the task. Note: Keep geography in mind—If you are scheduling tasks on remote systems located in other geographical areas, remember that the time you set for a scheduled task is that system’s time, which may be different from local time.
Chapter 12: Managing Tasks ● 126 Opening the Task Manager You can use the Task Manager to monitor and modify the tasks you have scheduled. (To schedule a task, see page 124.) Tasks are associated with systems. When you open the Task Manager, you see the scheduled tasks associated with that local or remote system only. To open the Task Manager, in the tool bar, click Configure, select the system you want, then click Tasks. The Task Manager opens on the Tasks tab of a new window.
Chapter 12: Managing Tasks ● 127 Monitoring Tasks Use the two main panels of the Task Manager to monitor your tasks: ● Monitor upcoming tasks in the Task List (see below) ● Check past tasks and task events in the Task Event Log (see page 127) Monitoring Upcoming Tasks in the Task List The Task List displays all scheduled tasks in order of creation, and includes basic information about each task.
Chapter 12: Managing Tasks ● 128 The Event Log uses icons to show the status of past tasks: Icon Status Explanation and Solution Information The task or event completed successfully. No action required. Warning The task missed its start time. Reschedule the task to clear the error, as described in Modifying a Task on page 129. Error The task failed. Delete the task to clear the error. Schedule the task again, as described in Scheduling a Task on page 124.
Chapter 12: Managing Tasks ● 129 Modifying a Task If your requirements change, you can reschedule a task to a different date or time. You can also modify the task description that appears in the Task List. Creating a custom task description makes it easier to find the task in the Task List. To modify a scheduled task: 1 In the tool bar, click Configure, select the system you want, then click Tasks (as shown on page 126). 2 In the Task Manager, select the task you want to change, then click Modify task.
Chapter 12: Managing Tasks ● 130 What if a task misses its start time? Tasks scheduled in Adaptec Storage Manager include an automatic 30minute grace period following their start time, to accommodate temporary interruptions. For instance, if there’s a brief power outage a task will run once normal conditions resume, if the interruption lasts no longer than 30 minutes past the scheduled start time. If a task misses its start time, it must be rescheduled. For instructions, see Modifying a Task on page 129.
Chapter 12: Managing Tasks ● 131 Disabling the Task Manager The Task Manager is enabled by default. If you do not wish to schedule tasks on a selected system, you can disable it. Note: If you disable the Task Manager, no scheduled tasks will run on that system. To disable the Task Manager: 1 In the tool bar, click Configure, select the system whose Task Manager you want to disable, then click Tasks (as shown on page 126). 2 In the menu bar, click Actions, then click Disable Task Scheduler.
Managing Remote Systems 13 In this chapter... Introduction..................................................................................... 133 Removing a Remote System ............................................................ 133 This chapter describes how to work with and manage remote systems using Adaptec Storage Manager.
Chapter 13: Managing Remote Systems ● 133 Introduction To manage remote systems, you must log in to them from the local system. (See Logging In to Remote Systems on page 61 for a definition of ‘local’ and ‘remote’ systems, and for log in instructions.) Adaptec Storage Manager must be installed and running on a remote system before you can log in to it. Once you have logged in to a remote system, you can work with its controllers, disk drives, and logical drives as if they were part of your local system.
Working with Display Groups 14 In this chapter... Adding a System to a Display Group .............................................. 135 Viewing Display Group Status ........................................................ 136 Removing a System from a Display Group..................................... 136 Moving a System from One Display Group to Another ................ 137 Renaming a Display Group ............................................................. 137 Deleting a Display Group ................
Chapter 14: Working with Display Groups ● 135 Adding a System to a Display Group As your storage space grows and changes, you can add new systems to your display groups. To add a system to a display group: 1 Right-click on the system in the Enterprise View. 2 Select Change display group, then click the display group name. The system is added to the display group. Note: A system can belong to only one display group at a time; you can’t include the same system in multiple display groups.
Chapter 14: Working with Display Groups ● 136 Viewing Display Group Status To quickly view the status of systems within a display group, you can open the display group Properties window. To view display group status, right-click on the system in the Enterprise View, then click Properties. The Properties window opens for that display group, summarizing the status of the systems that belong to that group.
Chapter 14: Working with Display Groups ● 137 Moving a System from One Display Group to Another To move a system from one display group to another: 1 In the Enterprise View, right-click the system you want to remove. 2 Select Change display group, then click the name of the display group you want. The system moves to its new display group. Renaming a Display Group You can make managing your storage space easier and more efficient by giving your display groups meaningful names.
Chapter 14: Working with Display Groups ● 138 Deleting a Display Group If required, you can delete a display group. When you delete the display group, the systems that belonged to it are listed at the top of the Enterprise View, above any remaining display groups. To delete a display group: 1 In the Enterprise View, right-click on the display group. 2 Click Delete display group. The display group is deleted and the systems that belonged to it are no longer grouped together in the Enterprise View.
Managing Controllers and Disk Drives 15 In this chapter... Rescanning a Controller .................................................................. 140 Registering New Controllers ........................................................... 140 Viewing Controller Properties ........................................................ 141 Saving Your Controller Configuration ........................................... 141 Updating Controller BIOS and Firmware ......................................
Chapter 15: Managing Controllers and Disk Drives ● 140 Rescanning a Controller After you connect a disk drive to or remove a ‘Ready’ (non-failed) disk drive from a controller, Adaptec Storage Manager may not recognize the change until it rescans the controller. To rescan a controller: 1 In the Enterprise View, click the controller. 2 In the menu bar, select Actions, then click Rescan. Adaptec Storage Manager scans all the channels or ports on the controller you selected.
Chapter 15: Managing Controllers and Disk Drives ● 141 Viewing Controller Properties You can open a Properties window for any controller in your storage space to view model and status information, including the firmware version number. To view controller properties: 1 In the Enterprise View, click the controller. 2 In the menu bar, select Actions, then click Properties. The Properties window for the controller opens. 3 Click the tabs to view all available information.
Chapter 15: Managing Controllers and Disk Drives ● 142 2 In the menu bar, select Actions, then click Save printable configuration. 3 In the Save window, browse to the directory you want, then enter a file name for the report. (The default directory is the directory in which the Adaptec Storage Manager is installed. The default file name is RaidCfg.log.) A text-file report is saved. Updating Controller BIOS and Firmware Note: This task is recommended for advanced users only.
Chapter 15: Managing Controllers and Disk Drives ● 143 2 In the menu bar, select Actions, then click Update controller images. Managed systems The ROM Update wizard opens. 3 Click Next. 4 Click Add to browse to the firmware image files you downloaded, then click Open. 5 In the wizard, click the image files you want, then click Next. 6 Select the controllers you want to update, then click Next.
Chapter 15: Managing Controllers and Disk Drives ● 144 7 Review the update summary, then click Apply. 8 When prompted, click Yes to begin the update. ! Caution: Do not power down the controller(s) during the update. 9 When the update is complete, click OK. Then, restart the server(s) to activate the new firmware images. Setting a Disk Drive to ‘Failed’ Before you can remove a disk drive from a server, you must set it to a failed state to protect your data.
Chapter 15: Managing Controllers and Disk Drives ● 145 Replacing Disk Drives in a Logical Drive You can replace one or more disk drives in a logical drive. You may want to do this to upgrade to larger disk drives, or to make disk drive size uniform across the logical drive. ! Caution: If another disk drive in the logical drive fails during rebuild (see page 151), you may lose data. To replace a disk drive in a logical drive: 1 In the Physical Devices View, click the disk drive you want to replace.
Solving Problems 16 In this chapter... Identifying a Failed or Failing Component .................................... 147 Recovering from a Disk Drive Failure.............................................147 Rebuilding Logical Drives ...............................................................151 Solving Notification Problems ........................................................ 151 Creating an Archive File ..................................................................
Chapter 16: Solving Problems ● 147 Identifying a Failed or Failing Component When your are notified of a Warning- or Error-level event, use Adaptec Storage Manager’s rapid fault isolation feature to quickly identify the source of the problem. For instance, in the example below a disk drive has failed. To find the failed disk drive, follow the yellow Error icons: Error is on the local system... ...on Controller 1... ...
Chapter 16: Solving Problems ● 148 Failed Disk Drive Protected by a Hot Spare When a logical drive is protected by a hot spare, if a disk drive in that logical drive fails the hot spare is automatically incorporated into the logical drive and takes over for the failed drive. For instance, when a disk drive fails in the RAID 5 logical drive shown in the example below, the logical drive is automatically rebuilt (its data is reconstructed) using the hot spare in place of the failed drive.
Chapter 16: Solving Problems ● 149 Failed Disk Drive Not Protected by a Hot Spare When a logical drive is not protected by a hot spare, if a disk drive in that logical drive fails, remove and replace the failed disk drive. The controller detects the new disk drive and begins to rebuild the logical drive. If the controller fails to rebuild the logical drive, check that the cables, disk drives, and controllers are properly installed and connected.
Chapter 16: Solving Problems ● 150 Multiple Failures in the Same Logical Drive Except in RAID 6 and RAID 60 logical drives (see pages 171 and 172), if more than one disk drive fails at the same time in the same logical drive, the data can’t be recovered. Correct the cause of the failure or replace the failed disk drives. Then, restore your data (if available). Note: In some instances, RAID 10 and RAID 50 logical drives may survive multiple disk drive failures, depending on which disk drives fail.
Chapter 16: Solving Problems ● 151 Rebuilding Logical Drives A hot-swap rebuild occurs when a controller detects that a failed disk drive in a logical drive has been removed and then reinserted. To start a hot-swap rebuild: 1 Following manufacturer’s instructions, gently pull the failed disk drive from the server without fully removing it, then wait for it to spin down fully before continuing. 2 If there is nothing wrong with the disk drive, reinstall it, following manufacturer’s instructions.
Chapter 16: Solving Problems ● 152 Creating an Archive File Your Adaptec Storage Manager service representative might ask you to create a configuration and status information archive file to help diagnose a problem with your system. To create the archive file: 1 In the Enterprise View, click the local or remote system on which the problem is occurring. 2 In the menu bar, select Actions, then click Save support archive. 3 Enter a name for the archive file or accept the default name, then click Save.
Configuring SNMP Support A In this appendix... Configuring SNMP Support on Windows ..................................... 154 Configuring SNMP Support on Linux ........................................... 155 Configuring SNMP Support on NetWare ...................................... 155 This appendix describes how to configure SNMP support for the Adaptec Storage Manager software. Adaptec Storage Manager supports SNMP “gets” and “traps” through the use of an SNMP agent.
Appendix A: Configuring SNMP Support ● 154 Configuring SNMP Support on Windows Note: Be sure your Windows installation includes SNMP support. By default, Windows 2000 and Windows XP do not install SNMP. To install and configure SNMP support: 1 Run the Adaptec Storage Manager installation program (see page 25). 2 When prompted, select Yes, install SNMP support. 3 Follow the on-screen instructions to complete the installation, then restart your computer.
Appendix A: Configuring SNMP Support ● 155 Configuring SNMP Support on Linux For the Linux operating system, the Adaptec Storage Manager SNMP agent is a sub-agent that interfaces with the UCD-SNMP agentx architecture. UCD-SNMP is a third-party package for Linux; for information, documentation, and downloads, see www.net-snmp.org. To configure SNMP support: 1 Install Adaptec Storage Manager (see page 28). 2 Configure the UCD-SNMP master agent to be used with agentx.
Quick Answers to Common Questions... B In this appendix... How do I...? ...................................................................................... 157 What’s the difference between...? .................................................... 159 This chapter provides quick references to frequently requested information about basic tasks and concepts in Adaptec Storage Manager. Note: For troubleshooting tips, see Solving Problems on page 146.
Appendix B: Quick Answers to Common Questions... ● 157 How do I...? Set up my storage space? Follow the five steps in the Getting Started Checklist on page 23. Open the Configuration wizard? In the Enterprise View, right-click the controller you want, then click Create logical device. Or, click either of the buttons shown at right. See page 47. or Turn off the alarm? Click the Silence button, shown at right. Or, from the menu bar, click Actions, select Alarm actions, then click Silence alarm.
Appendix B: Quick Answers to Common Questions... ● 158 Schedule a task? Complete each step of the task until you are prompted to click Apply. (Don’t click Apply.) Click Schedule. See page 124. Note: The Schedule button won’t appear on tasks that can’t be scheduled. Find the Task Manager? In the tool bar, click Configure, select the system you want, then click Tasks. See page 126. Find the Notification Manager? In the tool bar, click Configure, select the system you want, then click Notifications.
Appendix B: Quick Answers to Common Questions... ● 159 What’s the difference between...? Adaptec Storage Manager and the agent? Adaptec Storage Manager is the full software application, including the user interface (windows, menus) described in this Guide. It helps you build and maintain the logical drives, controllers, and disk drives that make up your storage space. The agent is like a service that keeps your storage space running.
Buttons and Icons At-a-Glance C In this appendix... Icons in the Physical Devices View ................................................. 161 Icons in the Logical Devices View................................................... 161 Buttons in the Physical/Logical Devices Views .............................. 162 Buttons on the Main Window Tool Bar.......................................... 162 This chapter provides quick references to the icons and buttons that appear in Adaptec Storage Manager.
Appendix C: Buttons and Icons At-a-Glance ● 161 Icons in the Physical Devices View Icon Descriptions Ready disk drive Disk drive with free space Disk drive with no free space Failed disk drive Healthy global or dedicated hot spare Hot spare with error (see page 93 for more information) Hot spare being built into logical drive after disk drive failure Hot spare built into logical drive after disk drive failure Locked upgrade feature that can be activated with a feature key (see page 21 for more informat
Appendix C: Buttons and Icons At-a-Glance ● 162 Buttons in the Physical/Logical Devices Views Button Click to... More on... ...see a text description of your disk drives. ...page 43. ...see the size capacities of your disk drives. ...page 44. ...to see the size capacities of your disk drives relative to each other. ...page 44. ...to create a global hot spare. ...page 91. ...to create a logical drive. ...page 47. ...to delete a logical drive. ...page 89. ...
Understanding RAID D In this appendix... Understanding Drive Segments ...................................................... 164 RAID 0 (Non-RAID Logical Drives) .............................................. 164 RAID 1 Logical Drives ..................................................................... 165 RAID 1 Enhanced Logical Drives.................................................... 166 RAID 10 Logical Drives ...................................................................
Appendix D: Understanding RAID ● 164 Understanding Drive Segments A drive segment is a disk drive or portion of a disk drive that is used to create a logical device. A disk drive can include both RAID segments (segments that are part of a logical drive) and available segments. Each segment can be part of only one logical device at a time. If a disk drive is not part of any logical device, the entire disk is an available segment.
Appendix D: Understanding RAID ● 165 RAID 1 Logical Drives A RAID 1 logical drive is built from two disk drives, where one disk drive is a mirror of the other (the same data is stored on each disk drive). Compared to independent disk drives, RAID 1 logical drives provide improved performance, with twice the read rate and an equal write rate of single disks. However, capacity is only 50 percent of independent disk drives.
Appendix D: Understanding RAID ● 166 RAID 1 Enhanced Logical Drives Note: RAID 1E is an upgrade feature; if the RAID 1E feature is locked, see Adding Enhanced Features on page 21 for information on purchasing a feature key. A RAID 1 Enhanced (RAID 1E) logical drive is similar to a RAID 1 logical drive except that data is both mirrored and striped, and more disk drives can be included.
Appendix D: Understanding RAID ● 167 RAID 10 Logical Drives A RAID 10 logical drive is built from two or more equal-sized RAID 1 logical drives. Adaptec RAID controllers support a maximum number of 48 disk drives in a RAID 10 logical drive. Data in a RAID 10 logical drive is both striped and mirrored. Mirroring provides data protection, and striping improves performance. Drive segment size is limited to the size of the smallest disk drive in the logical drive.
Appendix D: Understanding RAID ● 168 RAID 5 Logical Drives A RAID 5 logical drive is built from a minimum of three and a maximum of sixteen disk drives, and uses data striping and parity (see below) data to provide redundancy. Parity data provides data protection, and striping improves performance. Parity data is an error-correcting redundancy that’s used to re-create data if a disk drive fails.
Appendix D: Understanding RAID ● 169 RAID 5EE Logical Drives Note: RAID 5EE is an upgrade feature; if the RAID 5EE feature is locked, see Adding Enhanced Features on page 21 for information on purchasing a feature key. A RAID 5EE logical drive is similar to a RAID 5 logical drive except that it includes a distributed spare drive (see below) and must be built from a minimum of four disk drives. The maximum number of disk drives is sixteen.
Appendix D: Understanding RAID ● 170 RAID 50 Logical Drives A RAID 50 logical drive is built from six to forty-eight disk drives configured as two ore more RAID 5 logical drives, and stripes stored data and parity data across all disk drives in both RAID 5 logical drives. (For more information, see RAID 5 Logical Drives on page 168.) The parity data provides data protection, and striping improves performance. RAID 50 logical drives also provide high data transfer speeds.
Appendix D: Understanding RAID ● 171 RAID 6 Logical Drives Note: RAID 1E is an upgrade feature; if the RAID 1E feature is locked, see Adding Enhanced Features on page 21 for information on purchasing a feature key. A RAID 6 logical drive is similar to a RAID 5 logical drive because it uses data striping and parity data to provide redundancy. However, RAID 6 logical drives include two independent sets of parity data instead of one.
Appendix D: Understanding RAID ● 172 RAID 60 Logical Drives Note: RAID 1E is an upgrade feature; if the RAID 1E feature is locked, see Adding Enhanced Features on page 21 for information on purchasing a feature key. Similar to a RAID 50 logical drive (see page 170), a RAID 60 logical drive is built from eight disk drives configured as two or more RAID 6 logical drives, and stripes stored data and two sets of parity data across all disk drives in both RAID 6 logical drives.
Appendix D: Understanding RAID ● 173 Selecting the Best RAID Level Use the Table below to select the RAID levels that are most appropriate for the logical drives on your storage space, based on the number of available disk drives and your requirements for performance and reliability.
Glossary A Adaptec Storage Manager agent Runs in the background on your computer, monitoring and managing event notifications, tasks schedules, and other on-going processes in your storage space. It requires no user intervention and includes no user interface. available space Space on a disk drive that is not being used by a logical drive. When a logical drive is deleted, its space becomes available. See also logical drive.
Glossary ● 175 channel Any path used for the transfer of data and the control of information between disk drives and a RAID controller. controller A hardware device that interprets signals between a host and a disk drive. Also known as an adapter or card. See also I/O. copyback Adaptec RAID controller feature that allows data that has been moved to a hot spare to be returned to its original location once the controller detects that the failed drive has been replaced. D DAS Direct-attached Storage.
Glossary ● 176 firmware A combination of hardware and software; software written onto readonly memory (ROM). format See initialize. G GB GigaByte. 1,024 MB. See also MB. H host A computer that’s connected to a TCP/IP network. See also TCP/IP. host bus adapter (HBA) An adapter card that includes all of the I/O logic, software, and processing to manage the transfer of information between the host and the devices it’s connected to.
Glossary ● 177 LED Light-emitting Diode. An electronic device that lights up when powered. local system The computer that you’re working on. In Adaptec Storage Manager, ‘local’ and ‘remote’ are relative terms. See also remote system. logged notifications Event messages about remote systems that appear in the Event Viewer of Adaptec Storage Manager. See also Notification Manager. logical drive One or more disk drives grouped together to appear as a single device to a computer.
Glossary ● 178 port A connection point to a controller, disk drive, expander, enclosure, or other device. R RAID Redundant Array of Independent Disks. For more information on RAID and all supported RAID levels, see Understanding RAID on page 163. rapid fault isolation The trail of yellow or red warning icons that leads from the high-level system view to the failed or failing component. rebuild Re-create a logical drive after a disk drive failure.
Glossary ● 179 scheduled task Activity, such as logical drive verification, that is set to be completed at a specified date and time. See also recurring task. segment Disk drive space that has been assigned to a logical drive. A segment can include all or just a portion of a disk drive’s space. SMTP Simple Mail Transfer Protocol. snapshot A frozen image of a logical drive at a particular point in time. spare See hot spare.
Glossary ● 180 V verify Check a logical drive for inconsistent or bad data. May also fix any data problems or parity errors.
Index A Actions menu 46 Agent actions email notifications 114 event log 102 notifications 106 Alarm Actions 121, 122 Configure read cache 80 Configure write cache 79 Create dedicated hot-spare drive for 92 Delete dedicated hot-spare drive 94 Delete hot-spare drive 94 Delete logical device 89 description 46 Disable Email Notifications 119 Disable notifications 111 Disable Task Scheduler 131 Enable (Disable) background consistency check 84 Expand or change logical device 78, 85, 87 Log in 38 Log out 38 Prope
Index adapters. See controllers ADDLOCAL 26 Administrator permissions 35 advanced settings 53, 78 agent 17 alarm settings 67 broadcast event alerts 67 customizing 67 event log 69 introduction 17 Linux 34 NetWare 34 port number 69 Windows 33 alarm changing settings 67 disabling 67 disabling (controller-level) 122 duration 67 frequency 67 silencing 122 testing 121 archive file 152 audible alarm.
Index conceptual graphic 74 different sizes in same logical drive 76 failed state 144 failure recovery multiple disk drives 150 multiple logical drives 149 RAID 0 logical drives 149 with hot spare 148 without hot spare 149 in logical drives 53 relative capacity 44 replacing in logical drives 145 segments in logical drive 77 text descriptions 43 viewing logical drives 43 viewing status 42 display groups 63 adding systems 135 creating 63 deleting 138 moving systems 137 removing systems 136 renaming display gr
Index removing systems 108 sending test events 106 sources of events 103 Event Viewer 45, 101 event notifications 103, 159 logged notification status 109 logged notifications 103 main window 40 sources of events 103 status icons 102 events 45 sources 103 status icons 102, 109 Events button 101 expanding logical drives 84 express configuration RAID levels 48 F failed disk drives multiple disk drives 150 multiple logical drives 149 RAID 0 logical drives 149 without hot spare 149 FAQs 156 feature keys 21 unlo
Index log files clearing 110, 117 Email Notification Manager 117 Notification Manager 110 logged notifications. See event notifications logging in 38 Administrator 35 Guest 36 User 36 logging out 38 logging back in 38 Logical Devices View 40, 42 buttons 162 icons 161 logical devices.
Index M main window 40 display options 66 Enterprise View 40 Event Viewer 40 Logical Devices View 40 menu bar 40 Physical Devices View 40 status bar 40 tool bar 40 manual verification 81 mirroring 165 monitoring clearing event log 102 component properties 122 Email Notification Manager 111 email notifications 111 event notifications 103 full event log 101 introduction 100 Notification Manager 103 status icons 102, 109 tasks 127 N NetWare controller support 59 installing Adaptec Storage Manager 29 SNMP sup
Index Physical Devices View 40, 41 buttons 162 icons 161 port number 69 Properties button 122 Q Quick (initialize method) 80 R RAID distributed spare drives 169 mirrored data 165 parity 168 RAID 0 164 RAID 1 165 RAID 10 167 RAID 1E 166 RAID 5 168 RAID 50 170 RAID 5EE 169 RAID 6 171 stripe size 79 RAID 60 172 stripe size 79 striping data 164 RAID controller support 59 RAID levels changing 87 express configuration 48 selecting 52 RAID segments 164 RAID Volumes 56 RaidCfg.log file 142 raidnot.
Index SNMP support Linux 155 NetWare 155 Windows 154 spares.
Index Text Description View 43 tool bar buttons 162 TSID Number See Technical Support Identification Number U upgrade features 21 unlocking 22 user permissions Administrator level 35 Guest level 36 User level 36 V verifying and fixing logical drives 82 verifying logical drives 81, 83 automatic verification 81 background verification 81 icon 84 ● manual verification 81 View buttons 43 Views Full Size Capacity 44 Relative Size Capacity 44 Text Description 43 W Windows controller support 59 installation 2
Adaptec, Inc. 691 South Milpitas Boulevard Milpitas, CA 95035 USA ©2005 Adaptec, Inc. All rights reserved. Adaptec and the Adaptec logo are trademarks of Adaptec, Inc. which may be registered in some jurisdictions. Part Number: CDP-00030-01-A, Rev.
