User`s guide
Many of the terms and concepts referred to in this Guide are known to computer
users by multiple names. In this Guide, this terminology is used:
• Disk drive (also known as hard disk, hard drive, or hard disk drive)
• Logical device (also known as logical drive)
• System (also known as a workstation or machine)
• Enclosure (also known as a JBOD, disk enclosure, or storage enclosure)
Service and Technical Support
For an immediate response to a service inquiry, use our Expert Knowledge Base
System at http://ask.adaptec.com/scripts/adaptec_tic.cfg/php.exe/enduser/
home.php. Simply type in your question to view a list of possible resolutions to
known issues. However, if none of the listed topics resolves your inquiry, you can
forward the question to our Technical Support department who will then e-mail
you with a response. To obtain additional service or technical support for your Snap
Server 700i Series, call 408-934-7274.
Additional Resources
Resource Description
Knowledge Base Search for solutions to specific issues by clicking the Knowledge
Base link on the Adaptec support page:
http://ask.adaptec.com/scripts/adaptec_tic.cfg/php.exe/
enduser/home.php
Hardware
Components
Purchase additional hardware components from authorized Adaptec
resellers. To locate a reseller in your area, select the Where to Buy
tab on the Adaptec home page:
http://www.snapserver.com
Field Service
Documents
Find a list of the hardware components available for your Snap
Server 700i Series or S50 expansion array and instructions for
installing or replacing components by going to the Snap Server
support page, clicking Documentation Center and then navigating to
the server or expansion array model:
http://www.snapserver.com/snap/en-US/Support/