Snap Server™ 700i Series User’s Guide for Adaptec OnTarget™-Powered Snap Servers
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Contents Preface ..................................................................................... 7 Chapter 1 About this Guide ................................................................................ 7 What’s Included in this User’s Guide .......................................................8 What You Need to Know Before You Begin .............................................8 Terminology Used in this Guide ..............................................................
Step 1: Starting Adaptec Storage Manager............................................35 Step 2: Configuring the iSCSI Storage Appliance ...................................36 Step 3: Creating RAID Pools .................................................................38 Step 4: Provisioning Storage to Your Systems .........................................40 Step 5: Continuing to Build Your IP SAN................................................46 Step 6: Logging in to the iSCSI Storage ........................
Creating and Modifying Logical Devices.............................................. 104 Chapter 9 Maintaining Your iSCSI Storage Appliance .......................................107 Configuring the Uninterruptible Power Supply (UPS) Monitor ................ 107 Blinking Appliances, Enclosures, and Disk Drives ................................. 109 Shutting Down the iSCSI Storage Appliance ........................................ 110 Shutting Down and Restarting the iSCSI Storage Appliance .................
Recovering Snapshots After a Pool Capacity Failure .............................154 Using the Reset Button to Perform a Limited Reset of the Appliance.........154 Recovering from an iSCSI Storage Appliance Failure ............................155 Appendix A Configuring iSCSI Initiators .......................................................... 163 Configuring iSNS with the CLI.............................................................163 iSCSI Configuration for Microsoft Windows ..........................
Snap Server and Expansion Array Hardware Specifications ................. 198 Safety Precautions ............................................................................. 200 Appendix D RAID Quick Reference...................................................................201 Comparing RAID Levels ..................................................................... 201 Selecting a RAID Level by Size of Pool................................................. 201 Expanding Pool Capacity ..................
6 Snap Server 700i User’s Guide
Preface About this Guide When connected and configured as an iSCSI Storage Appliance, your Snap Server 700i Series contains storage space that can be shared by systems in an IP Storage Area Network (IP SAN). Three software components are included with the Snap Server 700i Series: • Adaptec OnTarget™ operating system: The Adaptec OnTarget software runs on an embedded version of the Linux operating system in the Snap Server 700i Series chassis.
What’s Included in this User’s Guide This User’s Guide describes how to use Adaptec Storage Manager to configure your iSCSI Storage Appliance and create an IP SAN, modify and monitor iSCSI storage, maintain your iSCSI Storage Appliance, and monitor any GuardianOS-powered Snap Servers on your network. It also provides instructions for installing and configuring iSCSI initiators in the systems that will be accessing iSCSI storage.
Many of the terms and concepts referred to in this Guide are known to computer users by multiple names.
Notes and Cautions Conventions used to call out useful or important information are described below: Note A note presents time-saving shortcuts related to the main topic. Caution A caution alerts you to potential hardware or software issues or hazards in the configuration or operation of Snap Server 700i Series. Consider cautions carefully before proceeding with any operation.
these documents are always available from http://www.snapserver.com/snap/enUS/Support. Source and Location Content 700i Series Quick Start Guide Details package contents, identifies server hardware components, and provides complete instructions for installing the server to a rack, connecting the server to the network, and configuring the iSCSI Storage Appliance. Also contains the EULA and warranty.
Chapter 2 Planning Your IP SAN This chapter introduces the Adaptec Storage Manager software and provides a guide to planning your IP SAN configuration and setup. It also provides important instructions for using your iSCSI Storage Appliance on a network without a DHCP server. Introduction to Adaptec Storage Manager for iSCSI Storage Adaptec Storage Manager is a software application that helps you build and manage storage for your online data.
You can use Adaptec Storage Manager to: • Combine physical disk drives into virtual storage pools (pools) that are protected with RAID, and increase the capacity or change the RAID level of existing pools. • Protect and control access to your IP SAN and data. • Monitor your IP SAN, using activity notifications and the event viewer in the main window. • Maintain your iSCSI Storage Appliances.
On a system running these OSs... You can...
Understanding Adaptec Storage Manager’s Main Components During installation, you have the option to install up to three main components of Adaptec Storage Manager on a system: • The GUI and Agent • The Management Service • Windows Support (see page 17) Ensure that you understand the role of these components before continuing. Note Component support varies by operating system. See page 211 for more information.
Management Service iSCSI Storage Host iSCSI Storage Appliance You must install the Management Service on at least one system on the same subnet as your iSCSI Storage Appliance. See “Installing Adaptec Storage Manager” on page 27 for more information. Adaptec recommends that you install the Management Service on the same system as the GUI and Agent; however, it can be installed anywhere on your IP SAN, as long as it’s on the same subnet as your iSCSI Storage Appliance.
Planning Your IP SAN Configuration and Setup As you plan your IP SAN, use this table to understand which Adaptec Storage Manager components can or must be installed on your IP SAN systems. Required Install... On... To...
Basic Configuration #1 Note that because there is only one iSCSI Storage Appliance on this network, mirroring is not supported. iSCSI Storage Appliance iSCSI Windows Small Business Server 2003: • Email server with automatically provisioned storage • Adaptec Storage Manager components installed: GUI and Agent, Management Service, Windows Support Net A Net A LAN Net A Net A Red Hat Enterprise Linux 5 • Workstations with manually provisioned storage.
Basic Configuration #2 Note that because there is only one iSCSI Storage Appliance on this network, mirroring is not supported.
Configuration with Mirroring Note that because there are two iSCSI Storage Appliances on this network, mirroring is supported.
Configuration with Two Subnets Note that because there is only one iSCSI Storage Appliance on this network, mirroring is not supported.
Configuration with Multipath Access Note that because there is only one iSCSI Storage Appliance on this network, mirroring is not supported.
Building an IP SAN Without a DHCP Server If you will be adding your iSCSI Storage Appliance to a network without a DHCP server, the IP address will default to 10.10.10.10. Follow the instructions in this section to place the server on your IP subnet before using Adaptec Storage Manager to configure the server as an iSCSI Storage Appliance.
System Requirements • PC-compatible computer with a single Intel Pentium 1.2 GHz processor or better, or equivalent, with a supported OS and an iSCSI initiator (see the following table). Note All OSs must have the latest Service Packs or Updates installed. Supported OSs Windows Server 2003 32-bit or 64-bit: iSCSI Initiators Supported by OSs • Enterprise Edition or Enterprise Edition R2 Microsoft iSCSI Software Initiator v.2.
Chapter 3 Installing Adaptec Storage Manager This chapter explains how to install Adaptec Storage Manager. Before You Begin 1 Ensure you understand the installation options described in “Introduction to Adaptec Storage Manager for iSCSI Storage” on page 13. Adaptec Storage Manager does not need to be installed on a system unless it’s being used as an iSCSI Storage Host or as the location of the GUI and Agent and/ or Management Service.
2 Power on the system, then insert the CD. The Adaptec Storage Manager InstallShield wizard opens automatically. (If it doesn’t, use Windows Explorer to display the CD contents, then double-click setup.exe.) 3 Click Next to begin the installation. 4 Select I accept..., then click Next. 5 Select iSCSI Storage Setup, then click Next. 6 Select the features you want to install.
9 If prompted, enter Management Service log-in information for VSS/VDS support: 10 Click Install. 11 When the installation is complete, click Finish. Continue installing Adaptec Storage Manager, as needed. Then continue with “Setting Up Your iSCSI Storage Appliance and IP SAN” on page 33.
Installing on Linux This section describes how to install Adaptec Storage Manager on systems running Linux. Adaptec Storage Manager includes the Java Runtime Environment (JRE). See page 25 for a list of supported Linux OSs. Not all Adaptec Storage Manager features are supported by Linux. See “iSCSI Storage Feature Support” on page 14 for more information. Before You Begin You will need the User CD to complete this task.
Installing Adaptec Storage Manager Note To run Adaptec Storage Manager on Red Hat Enterprise Linux 64-bit, you must complete a standard installation with Compatibility Arch Support. To install Adaptec Storage Manager: 1 Insert then mount the CD: For Red Hat mount /dev/cdrom /mnt/cdrom For SUSE mount /dev/cdrom /media/cdrom 2 Change to the cdrom directory: For Red Hat cd /mnt/cdrom/linux/manager For SUSE cd /media/cdrom/linux/manager 3 Extract the RPM package and install it: rpm --install ./StorMan*.
4 Unmount the CD: For Red Hat umount /mnt/cdrom For SUSE umount /media/cdrom If you require the GUI and Agent or Management Service on more than one Linux system, repeat the steps in this section. Otherwise, continue with “Setting Up Your iSCSI Storage Appliance and IP SAN” on page 33.
Chapter 4 Setting Up Your iSCSI Storage Appliance and IP SAN Once you have installed Adaptec Storage Manager, your next task is to configure your iSCSI Storage Appliance and set up your iSCSI storage. Adaptec Storage Manager provides a wizard to guide you through these steps. An Overview of the Setup Process Adaptec Storage Manager provides automatic prompts and a wizard to help you configure your iSCSI Storage Appliance and set up your iSCSI storage.
Before You Begin • Ensure that a supported iSCSI initiator is installed on each system to which you’ll be provisioning storage. (All windows 2003 systems must have the Microsoft Software Initiator installed, even if a hardware iSCSI initiator is also installed.) See “iSCSI Initiator Support by OS” on page 210 for a complete listing. • Ensure that Adaptec Storage Manager’s Windows Support components are installed on all systems running Windows 2003 (iSCSI Storage Hosts).
Step 1: Starting Adaptec Storage Manager Note You need root or administrative privileges to run Adaptec Storage Manager. You can’t run multiple instances of Adaptec Storage Manager on the same system. 1 Start Adaptec Storage Manager. • On a system running Windows, click Start > Programs > Adaptec Storage Manager. • On a system running Linux: a Type cd /usr/StorMan, then press Enter to change to the Adaptec Storage Manager installation directory. b Type sh StorMan.
3 Enter the host name or TCP/IP address of your iSCSI Storage Appliance, then click Add. The TCP/IP address appears on the front panel LCD display of your Snap Server 700i Series. Note An iSCSI Storage Appliance can be associated with (or added to) only one Management Service at a time. If prompted, click OK, enter the Administrator password for the iSCSI Storage Appliance, then click Add.
2 Under Network settings, enter the values you prepared in “Before You Begin” on page 34. Enter a name for the iSCSI Storage Appliance and the network domain to which the iSCSI Storage Appliance belongs. Enter a gateway name or IP address, or accept the default gateway. Enter IP addresses for up to three domain name servers, if required. 3 (Optional) Under CLI settings, change the Administrator and Operator passwords from their defaults. (By default, both passwords are ‘admin’.
The settings are applied to the iSCSI Storage Appliance. 7 Click Register Now, then follow the online instructions to register your iSCSI Storage Appliance. The wizard continues to the Create RAID Pools step. Step 3: Creating RAID Pools The wizard offers two methods for creating (or configuring) pools—express configuration and custom configuration. This section describes how to use the custom configuration method.
5 Select the disk drives you want to use in the pool. (Adaptec Storage Manager prompts you to select the correct number of disk drives.) Note Adaptec recommends that you not combine SAS and SATA disk drives within the same pool. Adaptec Storage Manager generates a warning if you try to create a pool using a combination of SAS and SATA disk drives. Hot Spare Button By default, Adaptec Storage Manager automatically sets the size of the pool and maximizes the capacity of the disk drives you select.
Step 4: Provisioning Storage to Your Systems The wizard provides two paths for storage provisioning, automatic provisioning and manual provisioning. Which path you follow depends on which OS is running on the system to which you’re provisioning: • For systems running Windows 2003, see the next section. • For systems running any other supported OS, see page 42. You can provision storage from a new pool immediately. You don’t have to wait for the pool’s build/verify process to complete.
3 Enter a size for the volume. (Adaptec Storage Manager won’t allow you to enter a number greater than the amount of available pool space.) 4 Enter a name (or label) for the volume. Use a meaningful name that will help you easily identify it later. 5 Select a drive letter for the volume. Only unused drive letters are available in the Drive Letter of Empty Directory drop-down list. 6 (Optional) Click the Advanced settings arrow and adjust the settings as required.
9 Click Next, review the volume settings, then click Apply. Adaptec Storage Manager begins to create the volume(s). The wizard closes. To use the Job Manager to monitor the volume creation, see “Monitoring Jobs in Progress” on page 115. You can begin using the volume for storage immediately, without waiting for the build/verify process to complete. For more information about volumes, see “Creating and Modifying Volumes” on page 102.
A logical device with default settings appears in the Logical Devices panel. By default, the logical device is the same size as the pool. The Pool 1 tab opens by default Logical device added 4 Change the logical device’s default settings by continuing with Step 5, or accept the default settings and continue with Step 8. 5 Click inside the Size field and enter the size of the logical device. Specify MB, GB, or TB as the size unit (for instance, 20 GB).
• If you select SRP authentication, click inside the Scope field to type a unique name for the scope, or choose an existing name from the drop-down menu. Note If you are using Internet Storage Name Service (iSNS) to discover iSCSI targets and want to control which logical devices can be logged into by which iSCSI initiators, you must use CHAP authentication. Without CHAP authentication, all iSCSI initiators will be able to log in to all logical devices.
11 Create a discovery Control List. (A discovery control list allows one or more specified iSCSI initiators to discover an iSCSI target while preventing other iSCSI initiators from discovering it. See page 83 for more information.) a Click Add Initiator. The Add iSCSI Initiator window opens. b Enter the IQN (iSCSI Qualified Name) assigned to the iSCSI initiator. c Enter a name (or alias) for the initiator. The name must begin with a alphabetic character, and can contain only letters and numbers.
Adaptec Storage Manager begins to build the logical device(s). The wizard closes. For more information about logical devices, see “Creating and Modifying Logical Devices” on page 104. Before you can begin to use the iSCSI storage, you must log in to the logical devices (iSCSI targets), then partition and format them. See “Step 6: Logging in to the iSCSI Storage” on page 46 for instructions.
Step 7: Registering Your iSCSI Storage Appliance If you didn’t register your iSCSI Storage Appliance at the end of “Step 2: Configuring the iSCSI Storage Appliance” on page 36, you will be prompted to register again when: • You next log in to the Management Service. Adaptec Storage Manager finds any unregistered iSCSI Storage Appliances associated with that Management Service and prompts you to register each one individually.
Allowing Other Users To Log In To Your IP SAN By default, Adaptec Storage Manager includes only one user account, the Administrator (which allows full access to your IP SAN and all Adaptec Storage Manager features). After setup is complete, if you want to maintain security but allow other users limited or full access to your IP SAN, you can add them to Adaptec Storage Manager, assign them an access privilege level, and set passwords for them to use when logging in to the Management Service.
Adding a System to the VDS/VSS Host List To add a system to the VDS/VSS host list: 1 In the Enterprise View, right-click the Management Service, select Management service actions, then click Manage VDS/VSS access. The Microsoft VDS/VSS Access window opens. 2 Click Add. The Enable Microsoft VDS/VSS Access from this Host window opens. 3 Enter the host name of the system, then click Add. Note To find the host name for a system, open a command prompt window, type hostname, then press Enter.
Next Steps Once setup is complete, use Adaptec Storage Manager to modify and monitor your IP SAN. Adding More Components As your iSCSI storage requirements grow, you can add more components (Management Services, iSCSI Storage Appliances, and iSCSI Storage Hosts) to your IP SAN by following the instructions in “Adding More Components to Your IP SAN” on page 91. Protecting Your IP SAN Adaptec recommends protecting your IP SAN using Adaptec Storage Manager’s security features.
Chapter 5 Getting to Know Adaptec Storage Manager This chapter will help you familiarize yourself with the main features of Adaptec Storage Manager and learn to navigate to the information you need. Working in Adaptec Storage Manager Adaptec Storage Manager provides multiple ways to work with its menus and windows. Most menu options are available by: • Selecting items from the menu bar. • Clicking buttons on the tool bar. • Right-clicking on components in the main window.
Navigating the Main Window The main window of Adaptec Storage Manager has three main panels—left, right, and bottom—in addition to the other features shown in this figure. The left panel always shows the Enterprise View; the bottom panel always shows the Event Viewer. Different information, or views, appear in the right panel depending on which component is selected in the Enterprise View.
When you select a component in the Enterprise View, the disk drives, pools, or other devices associated with it appear in the right-hand panel of the window, as shown in these figures. When you select an iSCSI Storage ...the storage volumes that have been provisioned to Host in the Enterprise View... that system appear in the Volumes View. When you select the iSCSI Storage Appliance in the Enterprise View... ...
When you select Network Attached Storage in the Enterprise View, the GuardianOS-powered Snap Servers on your network are listed in the right-hand panel of the window. When you select a GuardianOS-powered Snap Server in the Enterprise View, its properties appear in the right-hand panel of the window, using an identical format to the Properties panel used in Snap Server Manager (the management tool provided with your GuardianOS-powered Snap Server).
The Physical Devices View When you select your iSCSI Storage Appliance in the Enterprise View, the controller and disk drives it contains appear in the Physical Devices View. Enclosure Management Device This iSCSI Storage Appliance contains...... ...one controller and four disk drives. If an iSCSI Storage Appliance or enclosure contains an enclosure management device, it also appears in the Physical Devices View.
The Logical Devices View When you select the iSCSI Storage Appliance in the Enterprise View, the pools and logical devices associated with that appliance appear in the Logical Devices View. (A pool is a collection of disk drives combined in a RAID set. A logical device is created within a pool and is seen as a single iSCSI target.) This appliance is connected to... ...one controller and four disk drives... ...from which one pool has been created.
The Volumes View When you select an iSCSI Storage Host in the Enterprise View, the storage volumes that have been provisioned to that system appear in the Volumes View. This iSCSI Storage Host has... ...two storage volumes provisioned to it. With tool tips enabled (see page 141), hold your cursor over any volume to see its size and drive letter (as shown in the previous figure). You can also click the arrow, shown at right, to see this same information for all volumes at the same time.
Revealing More Information You can reveal more information about volumes, disk drives, pools, and logical devices by using the View buttons (circled below) to change what information displays. Note Not all views are available for all components. Default View (Enclosure View) Click the arrows to expand list and reveal basic information. Click this button to see the size capacities of your disk drives. Disk drives or segments of disk drives that are included in logical devices are shaded brown.
Checking System Status from the Main Window Adaptec Storage Manager includes an Event Viewer for at-a-glance system and event status information. The Event Viewer provides status information and messages about activity (or events) occurring on your IP SAN. Double-click any event to see more information in an easier-to-read format.
Getting Help Adaptec Storage Manager online Help includes conceptual information, glossary definitions, and descriptions of on-screen menus and items, in addition to step-bystep instructions for completing tasks. To open the online Help, click the Help button, or press the F1 key for contextsensitive help. Press the Help button in a dialog box or wizard for help with that specific dialog box, window, or procedure.
Chapter 6 Protecting Your Data In addition to the redundancy protection provided to your storage pools by RAID, you can protect your data by assigning hot spares (disk drives that automatically replace failed disk drives) to your storage pools, taking application-consistent snapshots of it (“pictures” of your data at a particular point in time) for backup purposes, and mirroring your data (creating an exact copy that is continuously synchronized with the original).
Creating a Global Hot Spare for a Pool This section describes how to designate a hot spare before or after you create a pool. Note To designate a hot spare while you’re creating a pool, see Step 6 on page 39. To designate a hot spare: 1 In the Enterprise View, select the iSCSI Storage Appliance. In the Physical Devices View, click the disk drive you want to designate as a hot spare. (See “Hot Spare Limitations” on page 61 for help selecting a disk drive.
What Do the Hot Spare Icons Mean? Icon Explanation Action Healthy global or dedicated hot spare No action required. Hot spare is too small to protect the pool(s) it’s assigned to Designate larger disk drive as hot spare Hot spare has been built into a pool after disk drive failure Designate replacement or other available disk drive as new hot spare Deleting a Hot Spare You can delete a hot spare. You may want to do this to: • Make disk drive space available for a pool or logical device.
Adaptec Storage Manager has a snapshot wizard to help you create a snapshot and snapshot sets (a group of snapshots taken at the same time). A snapshot can include one volume or multiple volumes. You cannot create a snapshot of either a mirrored volume (the mirror manager) nor its mirror (the mirror plex). You can’t work with any individual snapshot in a snapshot set; only the complete snapshot set can be mounted or deleted, for example.
b Set the access type (Read only or Read/Write). c If you are copying multiple volumes, click the tab of the next volume, then repeat Steps 4 to 6. 7 Click Apply to begin the snapshot immediately. The Job Manager opens (see page 115) and the job begins. To schedule the snapshot for a later time or to create the snapshot on a recurring basis, see “Scheduling a Snapshot Job” on page 70. When the snapshot has been created, it appears in the Enterprise View.
Mounting a Snapshot Set When you create a snapshot set, you have the option to mount it to a specific system on your IP SAN. (The individual snapshots within a snapshot set are either all mounted or all unmounted. You can’t mount just some individual snapshots.) If you choose not to mount a snapshot set during creation, you can mount it after it has been created. To mount a snapshot set: 1 In the Enterprise View, select the iSCSI Storage Host you want.
Creating Target Based Snapshots ASM provides application consistent snapshots for Windows volumes (VSS). For other operating systems you must use the command line utility to perform snapshot operations. You can also snapshot logical devices using ASM, for non-Windows operating systems. To perform a snapshot, launch ASM, right-click a logical device and select the snapshot option. ASM will allow the user to create the snapshot immediately or schedule the snapshot to occur at a later time.
Mounting a Target Based Snapshot You can mount a TBS onto any provisioned system. Complete these steps to mount a target based snapshot onto a provisioned system. Note Refresh the ASM once before trying to mount the TBS, to ensure that it selects the latest available drive letter. 1 Select the Snapshot from the Enterprise View, right-click the snapshot and choose an option to mount. Note Only snapshots with correct file system can be mounted. 2 Select the drive letter and CHAP information.
Creating Volume Snapshots Volume snapshots are snapshots of a file or directory on a specific volume, taken at any time. Note Volume snapshots are supported only in Windows 2003. To create volume snapshots, 1 Create a pool. 2 Create a logical drive using the provisioning agent. Note The pool should have capacity to hold all the snapshots you present in a particular logical device. 3 Add file(s) to your logical device. 4 In ASM, click the provisioning agent in the Enterprise view.
Recovering from a Pool Capacity Failure If pool capacity becomes exhausted, all snapshots within that pool (and all the volumes on which the snapshots are based) go offline, and Adaptec Storage Manager generates a failure message. To recover, see “Recovering Snapshots After a Pool Capacity Failure” on page 154.
Checking on Scheduled Jobs You can use Adaptec Storage Manager’s Schedule Manager to monitor and modify the jobs you have scheduled. (To schedule a job, see page 70.) Jobs are associated with Management Services. If you have multiple Management Services on your IP SAN, the Schedule Manager displays the scheduled jobs associated with each Management Service separately. To check on scheduled jobs: 1 In the Enterprise View, select the Management Service.
The job and Schedule Manager are updated with the new information. What if a job misses its start time? If a job misses its start time, it must be rescheduled. For instructions, see “Modifying a Scheduled Job” on page 71. If a recurring job misses its start time, it is automatically rescheduled to run at the next scheduled interval. Deleting a Scheduled Job If a scheduled job is no longer required, you can delete it from the Job Manager. To delete a job: 1 Open the Schedule Manager (see page 71).
A dedicated link between the volume and its mirror is required, to support the continual synchronization. File Server Stand-by access to volume Active access to volume Volume XYZ (original volume) Mirror Manager Net 1 Appliance B Net 1 iSCSI iSCSI Appliance A Net 2 (Mirror IO) Synchronization Volume XYZ-1 (mirror of volume) Mirror Plex Mirror Managers and Mirror Plexes The original volume is called the mirror manager; its mirror is called the mirror plex.
Creating a Mirrored Volume You can mirror a new volume or an existing volume. Note The MPIO DSM driver (see page 17) must be installed on the iSCSI Storage Host that’s accessing the volume. Without the MPIO driver, automatic failover can’t occur. To create a mirrored volume: 1 In the Volumes View, right-click the volume you want to mirror, then select Create remote mirror plex. The Define Remote Mirror Plex window opens. 2 In the Pools list, select the pool in which you want to create the mirror.
Extending a Mirrored Volume You can increase the size of a volume, up to the space available in its pool. If you want to increase the size of a mirrored volume, the mirror also has to have enough space in its pool to be extended by the same amount. To extend a mirrored volume: 1 In the Enterprise View, select the iSCSI Storage Host you want. 2 In the Volumes View, right- click the mirrored volume you want, then select Extend volume. Right-click mirrored volume The Extend Volume window opens.
4 Click the down arrow button to lower that logical device’s priority from mirror manager to mirror plex. The two logical devices exchange priorities—the original mirror manager becomes the mirror plex. 5 Click OK to complete the change. The Job Manager opens (see page 115) and the job begins. Failing Over a Mirrored Volume When a data-access problem occurs on a mirrored volume, failover (from the original volume to the mirror) occurs automatically. You can also force a failover.
3 Click Yes to fail back the mirror. The mirror is failed back—the original volume is restored as the mirror manager. Breaking a Mirrored Volume You can break a mirrored volume so that data on the original volume is no longer duplicated on the second volume. Note When you break a mirrored volume, you can change the duplicate volume into a new, independent volume by mounting it to a new location. To break a mirrored volume: 1 In the Enterprise View, select the iSCSI Storage Host you want.
Deleting a Mirrored Volume You can delete a volume, if required. Caution When you delete a volume or mirrored volume, all data is destroyed. To delete a volume: 1 In the Enterprise View, select the iSCSI Storage Host you want. 2 In the Volumes View, right-click the mirrored volume you want, then select Delete volume. 3 Click Yes to delete the volume. The Job Manager opens (see page 115) and the job begins. Backing Up Your Data with Replicas Replica is an upgrade feature.
5 The Add Replica dialog opens. 6 Enter the required details about the destination site and click Add. Creating Replicas Adaptec Storage Manager includes a replica wizard to help you create a replica at the specified replica site. A replica can include one volume or multiple volumes, including mirrored volumes. To create a replica, 1 In the Enterprise View, select the iSCSI Storage Host. 2 In the Volumes View, select the volume you want to replicate. 3 Click the Create Replica button.
Aborting a Replica Set Update 1 To abort a replica set update. Right-click the replica set and select Abort Replica Set Update. 2 Click Yes to confirm the abort. Switching Roles To change the destination replica site, you need to switch the role of the secondary sitebmanagement service. Note Note: Before switching the roles for a replica set, make sure the source volume is logged out of the initiator. 1 Right-click the replica set and select Switch roles.
3 Click Yes to break the replica set. Scheduling Replica Update If a job is lengthy and limits access to your iSCSI Storage Appliance, you may want to set a date and time for the job to complete, instead of running the job while there is activity on your IP SAN. If a job must be performed regularly, you can schedule it to recur at preset times. To Schedule a Replica Update 1 Create the Replica, completing each step of the task until you are prompted to click Schedule. The schedule window opens.
Chapter 7 Controlling Access to Your IP SAN This chapter describes how to use Adaptec Storage Manager to restrict and control access to your IP SAN and iSCSI targets (logical devices) with auto-discovery control lists, authentication, and the Security Manager.
Modifying a Discovery Control List 1 In the Enterprise View, click the iSCSI Storage Appliance you want. 2 In the Logical Devices View, right-click the words ‘Logical devices’, then select Modify logical devices. Right-click here The wizard opens. See the figures in “Provisioning Storage Manually” on page 42 for more information. 3 At the top of the wizard, click the tab of the pool you want, then click Next. The next screen of the wizard opens. 4 Click Add Initiator.
13 Click Next again, then review the configuration summary. Click Back to change the configuration. 14 Click Apply, then click Yes. The logical devices are created or modified, and iSCSI initiator assignments are saved in the iSCSI Storage Appliance.
Modifying the Authentication Settings You can add authentication, change authentication methods, or remove authentication from any provisioned volume or logical device. You can change the access settings for any provisioned volume or logical device. To change an authentication setting: 1 In the Logical Devices View, right-click the words Logical devices, then select Modify logical devices. Right-click here The wizard opens. 2 Change the authentication settings as required.
Understanding Access Privilege Levels This section describes the two access privilege levels supported by Adaptec Storage Manager. Administrator Level Administrators have full access to your IP SAN, and can manage and modify your iSCSI storage as required. Adaptec Storage Manager requires at least one Administrator-level user. Operator Level Operators have restricted access to your IP SAN, as described in this table. Operators can... Operators can’t...
Opening the Security Manager This section describes how to open the Security Manager and add users. To configure the Security Manager: 1 In the Enterprise View, select the Management Service. 2 In the Configure menu, select the Management Service you want, then select Security. The Security Manager opens on the Security tab of a new window. You can access other utilities in this window, such as the Schedule Manager (see page 71), by clicking their tabs.
3 Enter a user name, then enter and confirm a password for that user. You must enter a password. Note Be sure to note the passwords you enter; they won’t appear anywhere onscreen in the Security Manager. Security passwords are case-sensitive. 4 Select a Privilege Level from the drop-down menu. (See “Understanding Access Privilege Levels” on page 87 for more information.) 5 Click Add. The user appears in the Security Manager. 6 Continue adding users as required for your IP SAN.
Chapter 8 Modifying Your iSCSI Storage This chapter explains how to add new pools, volumes, and logical devices to your IP SAN, and how to modify those components as your iSCSI storage needs change. It also describes how to add more iSCSI Storage Appliances, iSCSI Hosts, and Management Services to your IP SAN. Adding More Components to Your IP SAN You can add additional Management Services, iSCSI Storage Appliances, and iSCSI Storage Hosts to your IP SAN at any time.
Adding an iSCSI Storage Appliance If you have installed additional iSCSI Storage Appliances, follow these instructions to add them to Adaptec Storage Manager. Note An iSCSI Storage Appliance can be associated with (or added to) only one Management Service at a time. 1 In the Enterprise View, select the Management Service. 2 In the Actions menu, click Add iSCSI storage appliance. The Add iSCSI Storage Appliance window opens.
Using the iSCSI Storage Appliance Wizard 1 In the Enterprise View, select the Management Service. 2 In the Actions menu, click Configure SAN. The wizard opens. 3 Click Add new iSCSI storage appliance. The Add iSCSI Storage Appliance window opens. 4 Enter the host name of an iSCSI Storage Host. Alternatively, if you assigned a static IP address to the iSCSI Storage Host, enter it instead of the host name. 5 Click Add. The system is added to the Management Service.
Component Description Capacity Limitation Maximum mirror plexes 20— includes any combination of master/ slave Maximum replica volumes 40— includes any combination of source/ destination Each replica volume consumes 1 volume and 2 snapshots. Maximum clones 20—while clone is in progress, consumes 1 volume and 1 snapshot.
1 In the Enterprise View, select the iSCSI Storage Appliance. 2 On the toolbar, click Create, then select Create Pool. Alternately, click the Create Pool button in the Logical Devices View, as shown above right. The wizard opens. 3 Select a configuration method: • If you select Express configuration..., continue with “Creating Pools Using Express Configuration” on page 95. • If you select Custom configuration..., continue with “Step 3: Creating RAID Pools” on page 38.
Creating Pools with the Express Method To create pools: 1 Select Express configuration..., then click Next. 2 Review the information that is displayed. To exclude specific disk drives or to make other changes, click Modify pools. See Step 5 on page 39 for more information. 3 Click Apply, then click Yes to confirm. The pool is created. You can provision storage from a new pool immediately, without waiting for the build/verify process to complete.
When you change the RAID level of an existing pool, stored data is migrated across existing and new disk drives. This table lists supported migrations: From RAID Level To RAID Level Simple Volume RAID 1 RAID 0 RAID 5 or RAID 10 RAID 1 RAID 5 or RAID 10 RAID 5 RAID 10 or RAID 6 You can also migrate from RAID 1 or RAID 5 to RAID 0. If the pool has a spare drive associated with it, the RAID 0 pool retains the spare drive.
About Foreign and Alien Pools To move a pool, first you export it from the original iSCSI Storage Appliance. An exported pool is referred to as a foreign pool. Then, you import the foreign pool to the new iSCSI Storage Appliance. If an error (for instance, a power failure) occurs while a pool is being created, and the pool is only partially completed, it’s referred to as an alien pool. In Adaptec Storage Manager, alien pools are grayed out in the Logical Devices View and can’t be used to store data.
8 In the Enterprise View of Adaptec Storage Manager, select the new iSCSI Storage Appliance. 9 In the Logical Devices View, select the pool you just exported. Note Only one foreign pool at a time can appear in Adaptec Storage Manager. 10 In the Actions menu, select Import pool. 11 Click Yes to import the pool. The pool is imported to the new iSCSI Storage Appliance. This process can take up to three minutes.
authentication settings. (You must also reconfigure your iSCSI Storage Hosts with these new settings.) • If you select CHAP—Click Set CHAP secret, enter a user name and password, then click Add. Click Cancel to close the window. Note If you are using CHAP with the Microsoft iSCSI initiator, the CHAP password must be 12–16 characters long or it will be rejected by the iSCSI initiator.
3 In the Actions menu, select Configure read cache, then select either Enabled or Disabled. 4 Click Yes to change the cache setting. The setting is changed. Deleting an Individual Pool You can delete an individual pool (and all the logical devices that are defined in that pool) if your requirements change. To delete all pools at once, see page 101. Before you begin, ensure that you have backed up any data that you want to save.
Creating and Modifying Volumes When Adaptec Storage Manager provisions storage to an iSCSI Storage Host, it creates a logical device, automatically logs into it from the iSCSI Storage Host, and formats it. The result is a volume—in Adaptec Storage Manager, a volume is a logical device that has been automatically provisioned to an iSCSI Storage Host. Volumes appear in the Volumes View. On an iSCSI Storage Host, a volume appears as a local disk drive.
Adding Capacity to a Volume You can increase the size of a volume, up to the space available in its pool. To add capacity to a volume: 1 In the Enterprise View, select the iSCSI Storage Host you want. 2 In the Volumes View, right-click the volume you want, then select Extend volume. For help selecting the right volume, use the expansion arrows to display more volume information. The Extend Volume window opens. 3 By default, the Extend By field is set to the space available in the pool.
Deleting a Volume You can delete a volume, if required. Caution When you delete a volume, all data is destroyed. To delete a volume: 1 In the Enterprise View, select the iSCSI Storage Host you want. 2 In the Volumes View, right-click the mirrored volume you want, then select Delete volume. 3 Click Yes to delete the volume. The job begins. Creating and Modifying Logical Devices In Adaptec Storage Manager, a logical device is an iSCSI target accessed by the iSCSI initiators in the systems on your IP SAN.
3 In the tool bar, click Create, then select Create logical device. Alternately, click the Create Logical Device button in the Logical Devices View, as shown above right. The wizard opens. 4 Continue with Step 3 on page 42 of “Provisioning Storage Manually”. Modifying a Logical Device You can change the size, name, and authentication method for any logical device. To modify a logical device: 1 In the Enterprise View, select the iSCSI Storage Appliance you want.
To delete a logical device: 1 In the Enterprise View, select the iSCSI Storage Appliance you want. 2 In the Logical Devices View, select the logical device you want. 3 In the Actions menu, select Delete logical device. 4 Click Yes to delete the logical device. The logical device is deleted.
Chapter 9 Maintaining Your iSCSI Storage Appliance This chapter describes how to use Adaptec Storage Manager to configure the UPS monitor, blink devices, shut down and restart your iSCSI Storage Appliance, change the appliance settings, and update the Adaptec OnTarget operating system. For more information about your iSCSI Storage Appliance, see “Your Snap Server 700i Series” on page 189.
3 Select a UPS connection type. • If you select SNMP, enter the SNMP host name or TCP/IP address in the UPS SNMP Name field. • If you select Local USB, click Add. In the Add Remote USB Enclosure window, enter the name or IP address of a remote iSCSI Storage Appliance to which the local system will communicate UPS information, then click Add. Repeat this step until you have added all the iSCSI Storage Appliances you want to communicate with the local USB connection.
Blinking Appliances, Enclosures, and Disk Drives You can blink the LEDs on your iSCSI Storage Appliances, enclosures, and the disk drives installed in your appliances and enclosures to identify where they are physically located. To blink a component: 1 In Adaptec Storage Manager, right-click the component, then select Blink.... This table describes what to right-click to blink specific iSCSI Storage Appliances, enclosures, and disk drives. Right-click... To Blink...
Shutting Down the iSCSI Storage Appliance You can use Adaptec Storage Manager to shut down your iSCSI Storage Appliance. You might want to do this to export a pool to another iSCSI Storage Appliance (see page 97) or complete maintenance tasks. Note Users can’t access data on pools or logical devices on the appliance until it’s restarted (see the following section). To shut down the appliance: 1 In the Enterprise View, select the iSCSI Storage Appliance.
Updating the Adaptec OnTarget Operating System As newer versions of the Adaptec OnTarget operating system become available, you can update your iSCSI Storage Appliance. Adaptec Storage Manager stores two versions (or images) at a time, so that if you experience problems with a newly downloaded one, you can revert to the previous image. Note This task is recommended for advanced users only.
Checking the Current Image To see what image is currently running: 1 In the Enterprise View, select the iSCSI Storage Appliance you want. 2 In the Physical Devices View, select the controller (shown at right). 3 In the Actionsmenu, select Select controller image. The Select Image window opens. In the example above, Image 1 is the image running currently. Image 1 is also the image that will be used the next time the iSCSI Storage Appliance is rebooted or powered on.
4 To check that the image you selected will be used after the iSCSI Storage Appliance is restarted, select the controller in the Physical Devices View, then in the Actionsmenu, select Select controller image. Image 2 currently running Image 1 will run when restarting In the example above, Image 2 is still the current controller image but Image 1 is set to be the image the controller will use when you restart iSCSI Storage Appliance. 5 Click OK.
Chapter 10 Monitoring Status and Activity This chapter describes how Adaptec Storage Manager helps you monitor your IP SAN, iSCSI Storage Appliance, and any GuardianOS-powered Snap Servers on your network. Monitoring Jobs in Progress You can monitor jobs, such as automatic storage provisioning or creating a snapshot, as they progress by using a utility in Adaptec Storage Manager called the Job Manager. To open the Job Manager, see page 116. The Job Manager opens on the Jobs tab of a new window.
The job’s status is reported in the top half of the window, as shown in the previous figure. A job’s status can be: • Running—Job is in process and progressing normally. • Attention—Job has failed. • Rolling back—Completed steps are being undone. • Cancelling—Job is being cancelled (the Quit job button has been clicked). You can use Adaptec Storage Manager to monitor and manage jobs in progress: • To open the Job Manager, see page 116. • To cancel a job in progress, see page 116.
Resuming a Cancelled Job You can resume a job that in the process of being cancelled in the Job Manager. A resumed job continues from the last step it completed before the job was cancelled. Note Depending on the job, there may be very little opportunity time-wise to resume a cancelling job. To resume a cancelled job: 1 Open the Job Manager (see page 116). 2 Select the job you want to resume, click Resume job, then click Yes to resume the job.
Viewing Status and Activity You can see status information and messages about the activity (or events) occurring on your IP SAN by checking component properties and looking at the Event Viewer and status icons in Adaptec Storage Manager. Using the Event Viewer and Event Log The Event Viewer displays a log of activity occurring on your IP SAN. Status is indicated by icons (see page 119) in the left-hand column, as shown in the figure below.
What Do the Status Icons Mean? Adaptec Storage Manager indicates event status with icons. This table lists the three categories, or types, of events based on severity. Icon Status Examples Information • A connection to the Management Service was successfully established. • A pool was created. • A volume was created. • A logical device was deleted. Warning • A volume is in a degraded state. • A disk drive is being rebuilt. • A hot spare in a pool has failed.
The enclosure status icons change color to indicate status: Icon Status Enclosure Fan Status Enclosure Temperature Status Enclosure Power Supply Status Examples Normal Fans are working properly. Warning A fan has failed. To determine which fan has failed, see “Identifying Failed or Failing Components” on page 148. Error Multiple fans have failed. Normal Enclosure temperature is normal. Warning Enclosure temperature is higher than normal. Error Enclosure is overheating.
Using Status and Drive Light Behavior to Monitor Components This section describes how to use the LEDs on your Snap Server 700i Series and any SANbloc S50 expansion array to check the status of your IP SAN hardware components.
The LEDs operate as described in the following tables: Power LED Solid green The server is powered on. Off The server is powered off. System LED Blinks green 2 times The server is booting up. per second Blinks green 3 times The server is shutting down. per second Solid or blinking amber at boot time A problem was detected. The server will not boot. Blinking amber during normal operation A thermal problem was detected. Solid amber Other problem was detected.
Disk Drive LEDs Disk drive LEDs on the Snap Server 700i Series are located beneath the status lights on the bezel. For all disk drive LEDs, the left light indicates drive status; the right light indicates drive activity.
SANbloc S50 Enclosure, Disk Drive, APC Module, and Controller Behavior This section describes the LED indicators on the SANbloc S50 enclosure, disk drives, and APC modules. Enclosure LEDs On the right front of the SANbloc S50 (as shown in the following illustration) are four LEDs that indicate the status of the enclosure. 1 2 3 4 These LEDs operate as described in the following table: LED Condition Indication 1 On Enclosure power on. 2 On Fault on enclosure.
These LEDs operate as described in the following table: LED Condition Indication 1 N/A Not used. 2 Solid green Drive present and OK. Solid amber Drive failed. Off Drive not present Solid green Drive present and idle. Green random flash I/O activity on disk drive. Off Drive not present. 3 APC Unit LEDs Each APC unit has two LEDs that indicate status. Fault Power These LEDs operate as described in the following table: LED Condition Indication Power Off Enclosure not powered on.
Controller LEDs The controller has two LEDs that indicate status. Master LED (green) Fault LED (yellow) HOST EXP FAULT ! SEP MASTER These LEDs operate as described in the following table: LED Condition Indication Master On Controller is current Master for enclosure. Fault On 5-10 seconds only Enclosure is powering on.
Setting Up Email Notifications This section describes how to set up email notifications for one Management Service. If you have multiple Management Services on your IP SAN, you must complete the tasks in this section for each one separately.
Sending a Test Message To ensure that an email recipient is receiving event notifications, you can send them a test message. To send a test message: 1 In the Enterprise View, select the Management Service you want. 2 Click the Configure button, select the Management Service, then select Email Notifications. 3 Select the email address. 4 In the Actions menu, select Send test message. The test message is sent. If the test is successful, the email recipient receives the test message.
Modifying Email Settings You can modify these email settings as your needs change: • Address of your SMTP server • ‘From’ address that will appear in email notifications To modify email settings: 1 In the Enterprise View, select the Management Service you want. 2 Click the Configure button, select the Management Service, then select Email Notifications. 3 In the Actionsmenu, select SMTP server settings. The SMTP Server Settings window opens.
Notifying Users By SNMP Trap About Status and Activity Note Before attempting the tasks in this section, you should be familiar with SNMP traps concepts and technology. You can use Adaptec Storage Manager to monitor Simple Network Management Protocol (SNMP) traps on your iSCSI Storage Appliance, such as disk drive failures and logical device verifications. One system—typically the system where the GUI is installed—can receive SNMP trap notifications.
Sending a Test Trap To send a test trap to the system on the SNMP Traps List: 1 In the Enterprise View, select the Management Service. 2 Click the Configure button, select the Management Service you want, then select SNMP Trap Manager. 3 Select the TCP/IP address of the listed system. 4 In the Actionsmenu, select Send test trap. The test trap is sent. If the test is successful, the system receives the test message. If the test fails: a Ensure that the system’s host name or IP address is correct.
Monitoring Your GuardianOS-Powered Snap Servers When you start Adaptec Storage Manager, it automatically discovers any GuardianOS-powered Snap Servers on your network and lists them under the Network Attached Storage branch of the Enterprise View. You can use Adaptec Storage Manager to view and monitor your GuardianOS-powered Snap Servers. You can also launch the GuardianOS Admin Tool from Adaptec Storage Manager, to administer individual servers.
In the Enterprise View, a Warning- or Error-level icon (see page 119) appears next to Network Attached Storage and any NAS server that’s affected by a failure or error, creating a trail that helps you identify the source of a problem. See “Identifying Failed or Failing Components” on page 148 for more information. What do the icons mean? Adaptec Storage Manager uses icons to indicate which feature of a server has a specific status level.
Viewing GuardianOS-Powered Snap Server Properties To view the properties of a specific GuardianOS-powered Snap Server, in the Network Attached Storage View, double-click the server, or right-click the server, then select Properties. The Properties window opens. This is the same Properties window that appears for this server in Snap Server Manager. Note For more information about server properties, or to administer your GuardianOS-powered Snap Servers, use the Snap Server Manager software.
4 Repeat Step 3 until all new servers have been added. Note A newly discovered server recognizes all the GuardianOS-powered Snap Servers on its subnet. Save time by adding only one new server from a new subnet; Adaptec Storage Manager will automatically discover the rest. 5 Click OK. The new servers and any other GuardianOS-powered Snap Servers discovered on the same subnets are added to Adaptec Storage Manager.
2 Deselect Enable discovery at remote servers, then click OK. Remote discovery is disabled. All GuardianOS-powered Snap Servers on remote subnets appear offline in Adaptec Storage Manager. (This may take a few minutes.) A white status icon indicates an offline server 3 To remove offline GuardianOS-powered Snap Servers from Adaptec Storage Manager, see page 135.
To change the settings, in the Enterprise View, right-click Network Attached Storage, then click Options. The Options window opens. Follow the instructions in this section to adjust the settings. Note For more information about server management, or to administer your GuardianOS-powered Snap Servers, use the Snap Server Manager software. For more information, refer to the User CD that came with your Snap Server. Snap Server Manager is also downloadable from the Snap Server Web site at www.snapserver.com.
Activating Autoscanning of All Remote GuardianOS-Powered Snap Servers When Adaptec Storage Manager is installed on a laptop that is moved from one network segment to another, some remote servers may appear to be offline when they are in fact online. To ensure that discovery of remote servers works properly, check the Autoscan servers... checkbox, then click OK. Note Activating this feature increases network traffic.
Chapter 11 Updating and Customizing Adaptec Storage Manager This chapter explains how to customize Adaptec Storage Manager as your requirements change and update it as new versions become available. Updating Adaptec Storage Manager When newer versions of Adaptec Storage Manager become available, you can update your IP SAN, if required. Newer versions of Adaptec Storage Manager can be downloaded from the Adaptec Web site at www.adaptec.com.
Sorting Systems in the Enterprise View You can choose the order in which components appear in the Enterprise View. You can select the order in which the branches are displayed, and you can choose to have all components listed either alphabetically (by name) or chronologically (by the date on which they were added to Adaptec Storage Manager). You might want to do this to make it easier to monitor your network or find a particular component in the Enterprise View.
To change the standard unit of measure: 1 In the File menu, select Preferences. 2 Click the Display options tab. 3 In the Capacity display units drop-down menu, select the option you want. 4 Click OK. The display units in Adaptec Storage Manager are updated. Changing the Main Window Appearance You can choose to remove the tool bar and status bar from the main Adaptec Storage Manager window to save space on-screen.
3 Enter a name for the new display group, then click OK. The display group is created and the system you selected in Step 1 is added to it. 4 To add another Management Service to the display group, select the Management Service in the Enterprise View, in the Actions menu select Change display group, then click the display group name. The Management Service is added to the display group. Adding a System to a Display Group As your IP SAN grows and changes, you can add new systems to your display groups.
Chapter 12 Solving Problems This chapter provides tips to help you resolve problems on your iSCSI Storage Appliance using Adaptec Storage Manager. General Troubleshooting Tips If you experience problems installing or using Adaptec Storage Manager, follow these suggestions: • Ensure that Adaptec Storage Manager is properly installed on the management system. • Ensure that no one is running Adaptec Storage Manager remotely on the management system. (Adaptec Storage Manager will only open once on a system.
You can track IP SAN activity by viewing the log files generated automatically by Adaptec Storage Manager. These files are located in the directory where Adaptec Storage Manager is installed: • RaidEvt.log—Information reported in the Event Viewer for all systems. • RaidEvtA.log—Information reported in the Event Viewer for the local system. • RaidErr.log—Java messages generated by Adaptec Storage Manager. • RaidErrA.log—Java messages generated by the Adaptec Storage Manager Agent.
Why am I prompted for a user name and password when I add an iSCSI Storage Host to a Management Service? One reason you may be prompted for a user name and password is if the iSCSI Storage Host you are adding was added to another Management Service previously. Enter the Windows user name and Administrative password for that iSCSI Storage Host.
Why did all the snapshots in my pool suddenly go offline? Currently, when a pool reaches maximum capacity, all snapshots contained within it go offline. For more information, see “Volume snapshots are snapshots of a file or directory on a specific volume, taken at any time.” on page 69. Always carefully monitor the capacity of any pool that contains snapshots to avoid a lengthy recovery process or possible snapshot loss.
Why did all the other disk drives in my pool disappear when I only removed one disk drive? If your IP SAN includes multiple iSCSI Storage Appliances, all remaining disk drives in a pool may disappear from the Adaptec Storage Manager GUI and the CLI device list if you remove a disk drive from the pool. Refresh the GUI and the CLI device list by shutting down and restarting the iSCSI Storage Appliance.
Windows XP (No Service Pack Installed) 1 Log on to the system with a user account that has local administrator privileges. 2 From the desktop, click Start, point to Programs, point to Accessories, and then click Command Prompt. 3 At the command prompt, enter: ipv6 uninstall How do I create a support archive file? Your Adaptec Storage Manager service representative might ask you to create a configuration and status information archive file to help diagnose a problem with your system.
Error is in your iSCSI Storage storage... ...on this iSCSI Storage Appliance... ...on this disk drive. Double-click the disk drive to continue tracing the fault to its source... ...that the disk drive has failed. Note At any time, you can open the Properties window of a component by doubleclicking the component in the right panel of Adaptec Storage Manager.
Hot Swapping Disk Drives The term hot swap refers to the ability to remove and add components to a system without the need to turn off the server or interrupt client access. Caution Do not hot swap a disk drive that is part of a pool, volume, or logical device. You may lose data and pool configuration information if you do.
This section explains how to recover when a disk drive fails: • If the pool was protected by a hot spare (see the next section). • If the pool was not protected by a hot spare (see page 151). • If there is a disk drive failure in more than one pool simultaneously (see page 151). • If it is a RAID 0 pool (see page 152). • If multiple disk drives fail within the same pool (see page 152).
• Failed disk drives are replaced with hot spares in the order in which they failed. (The pool that includes the disk drive that failed first is rebuilt first, assuming an appropriate hot spare is available—see the previous bullet.) If there are more disk drive failures than hot spares, see “Failed Disk Drive Not Protected by a Hot Spare” on page 151. Disk Drive Failure in a RAID 0 Pool Because RAID 0 volumes do not include redundancy, if a disk drive fails in a RAID 0 pool, the data can’t be recovered.
1 Following the instructions in “Hot Swapping Disk Drives” on page 150, gently pull the failed disk drive from the server without fully removing it, then wait for it to spin down fully before continuing. 2 If nothing is wrong with the disk drive, reinstall it. If necessary, replace the failed disk drive with a new disk drive of equal or larger size. 3 The controller detects the reinserted (or new) disk drive and begins to rebuild the pool.
Recovering Snapshots After a Pool Capacity Failure If pool capacity becomes exhausted, all snapshots within that pool (and all the volumes on which the snapshots are based) go offline, and Adaptec Storage Manager generates a failure message. When a pool capacity failure happens, the write that exhausted the pool’s capacity is failed back to the iSCSI initiator that wrote it. Note For more information, see “Volume snapshots are snapshots of a file or directory on a specific volume, taken at any time.
Recovering from an iSCSI Storage Appliance Failure These instructions describe how to recover from the failure of an iSCSI Storage Appliance. Note If you are recovering from an appliance failure in a mirrored environment, see page 159. 1 Shut down the appliance. a In the Enterprise View, select the iSCSI Storage Appliance. b From the Actions menu, select Shut down iSCSI storage appliance. c Click Yes to shut down the appliance. 2 Replace the iSCSI Storage Appliance.
c Right-click the Management Service, select Remove, then select the name of the iSCSI Storage Appliance. d Right-click the Management Service, then select Add iSCSI storage appliance. The Add iSCSI Storage Appliance dialog box opens. e Enter the IP address of the iSCSI Storage Appliance, then click Add. f If prompted, enter the administrator password you set while configuring your iSCSI Storage Appliance, but don’t enter a user name.
4 Continue adding user names and passwords until all users are included on the list. Note The user list must have at least one name on it. 5 Click Cancel to close the window. 6 Repeat Step 2 to 5 for each logical device with CHAP authentication. 7 Click Next, then click Next again. 8 Click Apply, then click Yes. Removing iSCSI Targets and Adding the Appliance IP Address 1 On the iSCSI Storage Host, go to the Start menu and open Microsoft iSCSI Initiator. The iSCSI Initiator Properties window opens.
Reconnecting Mirrored Volumes Before you begin, ensure that you are connected to each iSCSI Storage Appliance that hosts the mirrored volumes, using either a monitor and keyboard or a serial cable connected to a system running a terminal emulation program. Note In these steps, the iSCSI Storage Appliance with the replaced flash drive is called Appliance A; the iSCSI Storage Appliance that contains the mirrored volumes is called Appliance B.
Last Step In the View menu, select Refresh. All iSCSI Storage Appliances, iSCSI targets, and mirrored volumes should appear online, connected, and in normal status. The recovery of each iSCSI Storage Host is complete. Recovery on Systems Running Windows XP, Linux, or VMware This section provides a general overview of the steps required to reconnect to each system in your IPSAN that’s running an OS besides Windows 2003 or Windows Vista.
3 Type this command, then press Enter: controller discover IP_address_of_remote_iSCSI_Storage_Appliance 4 Type this command, then press Tab: controller add The list of controllers to be added appears. 5 Type this command, then press Enter: mirror plex 1 ip add mirror_plex_IP_address 6 Type this command, then press Enter: mirror info Plex 0 Local and Plex 1 Remote should both appear as Synchronized Online.
4 Login to the old master target using iSCSI GUI. If required reset the authentication. logical manage auth none 5 Activate the volume and assign drive letter via Disk Manager. Completing Stalled Replica Update When you are updating a replica the replication might get stalled due to nonavailability of the destination site. To complete the replica update: 1 Check the availability of the destination site. 2 Verify the network connectivity between the source and destination sites.
Appendix A Configuring iSCSI Initiators Use the information in this appendix in conjunction with the documentation supplied with your initiator to configure the iSCSI initiators that connect to the iSCSI targets on your iSCSI Storage Appliance. Configuring iSNS with the CLI You can use Microsoft iSNS Server to discover targets on an iSCSI network. To download the iSNS package, go to the Microsoft web site and search for isns.
3 Log in to the CLI as Administrator, using the password you set in “Step 2: Configuring the iSCSI Storage Appliance” on page 36. If you didn’t set a password, use the default password, admin. 4 Enter: isns 5 Enter: server IP_address Where IP_address is the address of the iSNS server (see Step 1). 6 To exit the CLI, enter: end quit Note For more information about the CLI, see “Using the CLI” on page 179. 7 Configure iSNS in the iSCSI initiator.
iSCSI Configuration for Microsoft Windows This section describes how to install and configure these iSCSI initiators for Microsoft Windows: • MS Initiator • QLogic4050/4052 Initiator Configuration Notes • On Windows XP and Windows 2003 operating systems, Microsoft does not support "dynamic" disks for use with the Microsoft iSCSI initiator.
Configuring the MS Initiator Connection to the iSCSI Storage Appliance (Target Portal) The Microsoft iSCSI initiator is available for download from the Microsoft support Web site. Search for iSCSI initiator, and download the initiator appropriate for your OS version. 1 Start up the initiator. Navigate to Control Panel > iSCSI Initiator. When the Properties dialog opens, select the Discovery tab. 2 Define the iSCSI Storage Appliance as a target portal.
Connecting to a Logical Device (iSCSI Target) Using the MS Initiator 1 From the Targets tab, log into the logical device. Select the desired iSCSI target and click Log On. To automatically re-establish the connection when the Windows system reboots, select the Automatically restore... option. Note The IQNs for your iSCSI targets may be different than those shown in the examples above.
2 Enter the CHAP user name and password (if applicable). If you are using CHAP authentication, click Advanced, click the CHAP login information box, and enter the CHAP user name and password you created along with the logical device. Verify that the Perform mutual authentication box is unchecked. Click OK to return to the Log On to Target window. 3 Click OK to return to the main window. The status of the Target in the Targets list changes to Connected.
Configuring Microsoft Services Installed on Logical Devices to Start Automatically (MS Initiator) iSCSI technology allows iSCSI Storage Appliances to host the data files for applications that otherwise require local disk storage, such as MS SQL Server 2000 and Exchange Server 2003. If you use the Microsoft initiator on Windows XP or a Windows 2003 server, services installed on logical devices will start up automatically by default once you have configured them to persistently reconnect.
Editing the Windows Registry for MS Exchange Server or MS SQL Server 1 Install Exchange Server 2003 and configure it to use the logical device as the location to store database files.
Mounting a Logical Device Without a Drive Letter To complete this procedure, you must create and format an iSCSI target on the iSCSI Storage Appliance and connect to this logical device using the Microsoft initiator. You must also have an existing NTFS volume on a local disk within the Windows server, initiating the connection. 1 Right-click My Computer and select Manage. 2 The new formatted volume will appear in the Disk Management window.
Configuring the QLogic QLA4050 and QLA4052 iSCSI Initiators for Microsoft Windows Requirements • Windows 2003, Windows 2000, Windows XP installed server. • Microsoft iSCSI Software Initiator. Setting Up SAN Boot from Q-logic 4050C/4052C iscsi HBA Note Before installing qlogic iscsi HBA in the initiator system identified, uninstall the MSFT iscsi software initiator to avoid conflict. 1 Install Q-logic 4050C/4052C in the PCI-X slot of the initiator system set to boot from SAN.
11 Select Configuration Settings in the Fast UTIL screen. Select Host Adapter Settings, ensure that there is a valid Initiator ip address, subnet mask and gateway. Hit Esc and when prompted, save changes. Note Set the initiator IP address to be static. 12 From CLI, create a logical either selecting the authentication to CHAP or none, and assign it to the qlogic HBA. 13 Select Configuration Settings and select ISCSI Boot Settings. Change the Adapter Boot Mode to be Manual.
2 Verify if inbox Cisco-initiator is installed on a RHEL 4 setup, using one of these commands: • rpm -qf /sbin/iscsid • rpm -qa | grep iscsi-initiator-utils If the Cisco initiator is installed, the utility is displayed in the output. 3 Set the Cisco initiator as the default initiator. The default initiator can be modified in initiatorname.iscsi in /etc directory. For example, the default initiator name can be set as iqn.1987-05.com.cisco:rhel4.
# Either the 'iqn' or 'eui' format. An example of these settings would be: # TargetName=iqn.1992-08.com.adaptec:c9c631.20070806040135.l1 5 Modify the authentication settings, • one-way CHAP—uncomment OutgoingUsername & OutgoingPassword and enter the same values given when creating a logical device from ASM/CLI. • Mutual CHAP—uncomment OutgoingUsername, OutgoingPassword, IncomingUsername & IncomingPassword.
iSCSI Configuration for VMware This section provides information on the setup and configuration of the VMware ESX Server v3.x iSCSI initiator. For more information regarding installation and configuration of required VMware components, refer to the documentation included with the VMware ESX Server installation. Configuration Notes • When you install VMware ESX Server, the software iSCSI Initiator is automatically installed.
3 Click OK to save changes. To connect and use the discovered iSCSI logical devices: 1 Under Storage Adapters configuration, select the iscsi initiator and click Rescan. All assigned logical devices will be displayed in panel below. 2 Under Storage configuration, click Add Storage and select Disk/LUN as storage type. Select the iSCSI logical device for your datastore, specify the datastore name, maximum file size, and maximum capacity and click Next.
Appendix B Using the CLI The Command Line Interface (CLI) software is a terminal-based command line interface that allows you to monitor and manage the iSCSI Storage Appliance. You can use the CLI to create and manage iSCSI targets that will appear as local disk storage on your server. You can use the CLI’s event logging features to monitor the entire system. This appendix introduces the CLI and provides instructions for using the CLI to configure the settings on your iSCSI Storage Appliance.
Access Levels and Passwords The CLI has two levels of access: operator or administrator. The default password for both levels is admin. Operator-Level Access From the operator level, you can monitor the current status of the iSCSI Storage Appliance, but you cannot make any configuration changes. To set the operator password, type: password operator new password ***** confirm new password ***** Note You must be in Administrator level to set passwords.
Using the Wizard to Configure Your iSCSI Storage Appliance The Setup wizard runs if the iSCSI Storage Appliance is in factory default state when the CLI is started. (You can also run the Setup wizard by typing setup.) The Setup wizard prompts you to enter the information required to connect the iSCSI Storage Appliance to a local network. In addition to typing in the values (the answers to the questions), you can also use the three commands in this table.
The CLI Setup wizard then prompts you to enter the values you prepared in “Before You Begin” on page 34. Note Adaptec highly recommends that you record the values you enter during this task and store them for future reference. 2 At the Hostname prompt, type a name for the iSCSI Storage Appliance, then press Enter. Use alphanumeric characters, such as Hostname or Hostname1. 3 Type the network domain to which the iSCSI Storage Appliance belongs, then press Enter.
About CLI Commands and Parameters A command is an area of functionality (for example, pool), followed by an action (for example, create), and possibly also followed by one or more parameters (for example, pool_name). For example: pool create mypool Different commands are available depending on what access level you’re working in (operator or administrator) and on what the context the CLI is running in. Many commands take lists, which are terminated by the end of the line or by another keyword.
About the Command Format in This Guide In this Guide, these formats are used to express commands and parameters. Format command or parameter Examples Description device The command to be entered. identify logical command or parameter raid-level The type of value to be entered. stripe-depth name [parameter] [device list] The parameter is optional.
Command and Parameter Separation Commands and parameters are separated with one or more spaces and/or tab characters (white space). White space at the start and end of a command line is ignored. Character Case and White Space In general, the CLI is not case-sensitive. Commands and parameters can be typed using any combination of upper and lower case letters1. However, all IQNs, iSCSI Aliases, and initiator names must be entered in lowercase letters.
Keystroke Function Esc D Deletes from cursor to end of the word Esc F Moves cursor forward one word Tab Complete the command or display alternatives if there is more than one possible command Q Moves cursor to end of multi-page list Viewing Long Reports When a command generates a report (including help messages) that is longer than one page, only the first page of the report is displayed; the rest of the report can be viewed by using the keystrokes in this table.
Getting Help You can request help at any time by typing help or ? anywhere in a line. The type of help provided depends on where you are in the CLI. For instance, typing help may generate a list of valid commands or parameters, or a list of all available commands. You can request a command completion at any time by pressing the Tab key (see “Command Completion” on page 184 for more information).
Appendix C Your Snap Server 700i Series This appendix provides information and assistance to system or network administrators preparing for the installation of a Snap Server 700i Series iSCSI Storage Appliance on their network. Every network topology is different, and every administrator works with different goals and resources. Using this appendix, administrators can determine what additional hardware components to acquire and what network configurations are possible.
Product Descriptions The Snap Server 700i Series provides a cost-effective, low-maintenance network block iSCSI solution that supports simultaneous access by Windows and Linux hosts. All Adaptec OnTarget-powered Snap Servers come with three or four Gigabit Ethernet (GbE) ports, dual processors, and a SAS card for connecting to a SANbloc S50 expansion array.
• Standardize on a single vendor for external hardware components — Not only will standardization on a single vendor minimize the chance of unforeseen interoperability failures, it will also simplify troubleshooting procedures. Notes (1) For a complete list of qualified components, including replacement parts and installation instructions, see http://www.snapserver.com/support; (2) To find an authorized reseller in your area, go to http://www.snapserver.com and click the Where to Buy tab.
Basic Hardware Shipped with Snap Server 700i Series In addition to the enclosures and disk drives, the Snap Server 700i Series comes with these cables and components: Component Description Power Cables Three different power cables are provided for each power supply. These cables comply with power supply requirements of these countries: • United States • United Kingdom • Europe Ethernet Cables • The Snap Server 720i has three(3) 10/100/1000 Ethernet ports. Three Ethernet cables are supplied.
Basic Hardware To Be Acquired from Third-Party Vendors The hardware components listed in the following table are to be supplied by the customer from third-party vendors. Component Description Ethernet Switch(es) For optimal performance, use only switches that support GbE. APC-Brand UPS Device(s) Adaptec recommends that you use a UPS with the Snap Server 700i Series.
Snap Server and Expansion Array Hardware Checklists Hardware checklists show all hardware required for the installation of a Snap Server 700i Series or SANbloc S50 expansion array. Use the checklist to calculate the necessary rack allocations, switches, cables, and other materials needed for your chosen configuration prior to the arrival of the storage system.
Snap Server 720i Hardware Checklist The following checklist shows the required and optional hardware to install a Snap Server 720i, and indicates whether a component comes with the server or must be supplied by the customer. Component Description Network and Power ; Ethernet Cables (3 per enclosure) Required to connect the Ethernet port(s) to the network. ; Power Cables (3 per enclosure) Required to plug into the mains (1 US, 1 UK, 1 EU). Rack Ethernet Switches Use switches that support GbE.
Snap Server 730i and 750i Hardware Checklist The following checklist shows the required and optional hardware to install a Snap Server 730i or 750i, and indicates whether a component comes with the server or must be supplied by the customer. Componen t Network and Power Description ; Ethernet Cables (4 per enclosure) Required to connect the Ethernet port(s) to the network. ; Power Cables (6 per enclosure) Required to plug into the mains (2 US, 2 UK, 2 EU).
SANbloc S50 Hardware Checklist The following checklist shows the required and optional hardware to install an S50 , and indicates whether a component comes with the server or must be supplied by the customer. Component Description Connection and Power ; SAS Cable (1 per enclosure) Required to connect the expansion array to the host Snap Server 700i Series. ; Power Cables (2 per enclosure) Required to plug into the mains.
Snap Server and Expansion Array Hardware Specifications This section provides hardware specifications for the Snap Server 700i Series and SANbloc S50 expansion arrays. Specifications are subject to change without notice; for updates to and further information on the specifications, see http://www.snapserver.com. Caution Use only qualified components purchased from an authorized Adaptec reseller to service Snap Server storage products.
SANbloc S50 Specifications Feature Specification Network Connection SAS connection to Snap Server 720i, 730i and 750i. No direct network connection. Dimensions Width .....................17.6 in (44.7 cm) Depth .....................19.5 in (49.5 cm) Height ....................3.5 in (8.9 cm), 2U Weight ...................up to 60 lbs (27 kg) maximum Power Power Rating: 100-240 VAC Current Rating: 6–2.5 Amps Outputs: • +5 V @ 37.5 A • +12 V @ 20.0A • +3.3 V @ 1.
Safety Precautions • Environmental Conditions — Make sure the physical environment in which the unit resides falls within the specifications for your model as described in this guide. • Installing the Server or Expansion Array — During installation, make sure the unit is always placed on a surface capable of supporting its weight. • Connecting to the Main Power — Install the unit near an easily accessible power source. Make sure the source is the proper voltage for your model.
Appendix D RAID Quick Reference This appendix provides quick-reference information about the RAID levels supported by your iSCSI Storage Appliance. Comparing RAID Levels Use this table to select the RAID levels that are most appropriate for the pools on your IP SAN, based on the number of available disk drives and your requirements for performance and reliability. Only the RAID levels supported by your iSCSI Storage Appliance are listed.
Number of Disk Drives in Pool Possible RAID Levels Two RAID 0 or RAID 1 Three or more RAID 0 or RAID 5 Expanding Pool Capacity Using Adaptec Storage Manager, you can expand the capacity of a pool by adding one or more disk drives (see page 96). You can expand pools with any of these RAID levels: RAID 0, RAID 5, RAID 6. Changing from One RAID Level to Another Using Adaptec Storage Manager, you can change a pool’s RAID level. Changing a pool’s RAID level may also increase its capacity.
Appendix E Completing a Silent Windows Installation This appendix describes how to complete a silent Windows installation of Adaptec Storage Manager instead of following the installation instructions provided in “Installing on Windows” on page 27. A silent installation uses command line parameters to complete an installation without messages or user interaction. Note If a previous version of Adaptec Storage Manager is installed on your system, you must remove it before beginning this installation.
Available Properties and Values Property Values INSTALLDIR Specifies the installation path. If you are specifying the installation path, it must be set for a command line install, and must be enclosed in escaped quotation marks.
Property Values ADDLOCAL (Required) Note: Use commas to separate multiple values. l ALL—Installs all of the following features. If you specify ALL, do not also specify any of the following values. l Agent—Installs the Adaptec Storage Manager Direct Attached Storage Agent. If this feature is installed, the machine will reboot if certain RAID controllers that use the filter driver are installed. If necessary, use the REBOOT property to suppress this.
Property Values MGMTPASS Specifies the Management Service log-in password to set up VDS/VSS access. If you are installing the Management Service onto the local computer, this value is the same as the PASSWORD property. *This Property is required only if VDSExternal or VSSExternal features are installed. REBOOT (Not Required) l Force—Forces a reboot at the end of the installation. l Suppress—Suppresses a reboot unless files were in use and could not be overwritten during installation.
• To install a local Management Service and the VDS/VSS Services with support for this local management service on machine COMP1234: setup.
Appendix F OS Support Quick Reference This appendix provides a quick-reference matrix of feature support by OS. For more information about Adaptec Storage Manager features (including special system requirements), see “Planning Your IP SAN” on page 13.
iSCSI Initiator Support by OS Supported iSCSI Initiators OS with Latest Service Pack Microsoft iSCSI Bundled Bundled Bundled Initiator Microsoft Cisco Open- Bundled Q-Logic Q-Logic 2.
Adaptec Storage Manager Feature Support by OS Supported Adaptec Storage Manager Features Windows Support Components OS with Latest Service Pack GUI and Agent Management Multipath Provisioning VDS Service Driver Agent Provider VSS Provider Windows OSs Windows Server 2003: Enterprise Edition Enterprise Edition R2 Standard Edition Standard Edition R2 ✔ ✔ ✔ ✔ Web Edition ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ Windows Small Business Server 2003 R2 Windows Small Business Server 2003 R2 Windows Data Center 2003
Glossary Term Definition Adaptec Storage Manager Agent Software component that runs in the background and communicates status and other information about any Adaptec direct attached storage on a system. The Agent requires no user intervention and includes no user interface. Administrator A level of access privilege that allows full access to Adaptec Storage Manager, your iSCSI Storage Appliance, and your IP SAN.
Term Definition dual drive failure protection Another name for RAID 6 or RAID 60. See RAID 6 pool, RAID 60 pool. email notifications Event messages about remote systems that are emailed to selected recipients. enclosure Also known as a JBOD (Just a Bunch Of Disks), storage enclosure, or disk enclosure. EUI Extended Unique Identifier. A unique identifier used to differentiate iSCSI targets and iSCSI initiators from each other.
Term Definition initiator See iSCSI initiator. IP address Internet Protocol address. A unique number that devices use to identify and communicate with each other on a computer network that uses the IP standard. IP SAN Internet Protocol Storage Area Network. A collection of iSCSI initiators and targets grouped together into a network. IQN iSCSI Qualified Name. A unique identifier used to differentiate iSCSI targets and iSCSI initiators from each other.
Term Definition Job Manager A utility in Adaptec Storage Manager that you can use to monitor jobs as they progress. See also job. LAN Local Area Network. A network of interconnected systems sharing the resources of a single server, typically within the area of a small office building. local system The computer (or system) that you’re working on. In Adaptec Storage Manager, ‘local’ and ‘remote’ are relative terms. See also remote system.
Term Definition MPIO DSM Multipath I/O Device Specific Module. A component of Adaptec Storage Manager that allows you to set up multiple redundant physical paths between your iSCSI Storage Appliance and your iSCSI Storage Hosts. In a multipath IP SAN, if one path fails, all IO activity automatically switches over (fails over) to the remaining path.
Term Definition RAID 1E pool Similar to RAID 1 except that data is both mirrored and striped, and more disk drives can be included. A RAID 1E pool can be built from three or more disk drives. Also referred to as a striped mirror. RAID 10 pool Built from two or more equal-sized RAID 1 pools. Data in a RAID 10 pool is both striped and mirrored. RAID 5 pool A minimum of three disk drives, with data striping and parity data to provide redundancy. See also parity.
Term Definition SMTP Simple Mail Transfer Protocol. snapshot A frozen image of a volume at a particular point in time. SNMP trap notifications TBD spare See hot spare. SRP Authentication Secure Remote Password, a method of restricting access to your iSCSI Storage Appliance. When SRP is enabled, a system trying to access your iSCSI Storage Appliance must provide the correct password to authenticate its identity. storage pool See pool.
Term Definition VSS Provider Volume ShadowCopy Service Provider. A component of Adaptec Storage Manager that lets you create application- and fileconsistent point-in-time copies (true data snapshots) of the volumes on your iSCSI Storage Hosts. A component of the Windows Support installation option in Adaptec Storage Manager; must be installed on all iSCSI Storage Hosts on your IP SAN if you want to be able to back up your data with snapshots. See also snapshot, Windows Support.
Index A access control access levels 87 authentication 85 IP SAN 83 iSCSI Storage 83 privilege levels 87 Security Manager 86 Actions menu 51 Break mirror 77 Change display group 141 Configure network details 110 Configure read cache 101 Configure write cache 100 Create snapshot 64 Create volume 102 Delete all pools 101 Delete hot-spare drive 63 Delete logical device 106 Delete pool 101 Delete snapshot set 66 Disable Email Notifications 129 Disable SNMP traps 131 Expand or migrate pool 96, 97 Export pool 98
Windows Support 18 introduction 13 archive file 148 iSCSI Storage Appliance 92 assigned hot spares 61 logging in 47 troubleshooting 145 creating 62 main window 52 Attention (job status) 116 Management Service 91 authentication MPIO DSM Driver 17 modifying settings 86 navigating 51 setting 43, 99 Operators 87 permission levels 87 Provisioning Agent 17 reconnecting to iSCSI Storage Appliance 155 registering an iSCSI Storage Appliance 47 required and optional components 18 auto-discovery contro
manage commands overview 183 parameters 183 password settings 37 without DHCP server 24 settings 37 Direct Attached Storage passwords 180 display options 140 reports 186 documentation 53 separators 185 Enterprise View 53 Setup Wizard 181 discovering network attached storage 134 Telnet 163, 179 discovery settings 45 VT100 terminal emulation 163, 179 disk drives white space 185 available space 55 white space character 185 capacity 58 command line editing 185 capacity limitations 93 Command
modifying recipient information 128 removing a recipient 128 feature support 14 iSCSI Storage Hosts 14 setup 127 field service documents 9 SMTP server 129 firewall settings 32 SMTP server settings 127 flash drive test emails 128 troubleshooting 128, 146 enclosure management 119 failure in mirrored environment 159 reconnecting to iSCSI targets 156 foreign pools 98 enclosure management device icon 119 Enterprise View 52 Direct Attached Storage branch 53 G display groups 141 gateways 37 display o
global 61 operating system support 210 creating 62 limitations 61 QLogic initiators 172 hot swapping disk drives 150 hot-swap rebuild 152 reconnecting to iSCSI targets 156 VMware initiators 176 iSCSI ping settings 45 iSCSI ports 37 iSCSI Storage access control 83 I auto-discovery control lists 83 icons CHAP authentication 85 disk drive failure 152 display options 140 removing failed disk drive icon 152 Security Manager 86 information icon 119 INSTALLDIR 204 installing Adaptec Storage Manager 2
registering 47 cancelling job in progress 116 replacing a failed appliance 155 missed start times 72 restarting 110 monitoring jobs in progress 115 Security Manager 86 opening Job Manager 116 setup 35, 36 recurring 70 shutting down 110 resuming a cancelled job 117 shutting down and restarting 110 scheduling 70 troubleshooting 143–160 status 116 updating controller images 111 undoing a failed job 117 viewing disk drives 58 iSCSI Storage branch 52 iSCSI Storage Hosts adding new 92 K Knowled
limitations 93 mirror manager 73 modifying 105 mirror plex 73 Protocol Data Unit settings 45 mirrored volumes 72–78 RAID level 56 breaking 77 selecting disk drives 39 creating 74 size 39 deleting 78 SRP authentication settings 44 extending 75 viewing disk drives 56 failing back mirrored volumes 76 Logical Devices View 52, 56 failing over mirrored volumes 76 logical drives.
Enterprise View 53 expanding capacity 202 monitoring 132–138 exporting 97 properties 134 express configuration 38 removing offline servers 135 failed disk drives 150 settings 136 foreign pools 98 status 132 growing 96 network card status 133 hot-swap rebuild 152 network settings 110 importing 97 notifications 126–129 logical device limitations 93 migrating 96 O moving 97 online help 60 RAID levels 201, 202 operating system support 25 read caches 100 names 93 Adaptec Storage Manager
Linux systems 42 manual 42–46 modifying a job 71 scheduled jobs troubleshooting 145 deleting a job 72 VMware systems 42 email notifications 126 Windows Vista systems 42 missed start times 72 Windows XP systems 42 modifying a job 71 rescheduling 72 R RAID scheduling 70 status 126 Security Manager 86 changing RAID levels 202 adding users 88 comparing RAID levels 201 modifying users 89 expanding pools 202 opening 88 selecting RAID levels 201 removing users 89 read caches 100 setup REBOOT
expansion array 193 hardware components 189, 192 setup 130 SNMP traps notifications product descriptions 190 failed test emails 131 safety precautions 200 failed test trap 131 SANbloc S50 193 troubleshooting 131 SANbloc S50 checklist 197 software upgrades 139 Snap Server 720i checklist 195 SRP authentication 44, 85 Snap Server 730i and 750i checklist 196 modifying 86 specifications 198 standard unit of measure 140 See also iSCSI Storage Appliance starting Adaptec Storage Manager 35 Snap Se
Telnet 163, 179 updating controller images 111 temperature status 120, 133 user documents 10 terminology 8 testing email notifications 128 failed email messages 128 testing SNMP trap notifications 131 failed SNMP trap notifications 131 third-party snapshots 57 V VDS Provider 17 operating system support 211 VDS/VSS Host List tool bar 52 adding a system 49 topologies 18–23 removing a system 49 troubleshooting 143–160 alien pools 145 archive file 148 disk drive failure 150–152 email notification prob
Volumes View 57 components 17 VSS Provider 17 installation requirements 18 operating system support 211 VT100 terminal emulation 163, 179 troubleshooting 143 Windows Vista creating logical drives 42 W Warning (job status) 71 provisioning storage 42 Windows XP creating logical drives 42 warning icon 119 feature support 14 Web Administrator 136 provisioning storage 42 white space character 185 recovering from flash drive failure 159 Windows wizards installing Adaptec Storage Manager 27 Adapte
