User`s guide

B-11
Troubleshooting
EMDIAG Error Messages
Error Message Problem
Bad or corrupt Ethernet
ID.
EMDIAG is unable to properly read the Ethernet node
ID from the Adaptec NIC.
EMDIAG could not find
a free hardware
interrupt.
No valid interrupt has been assigned to the Adaptec
NIC, and EMDIAG has not been able to locate a valid
interrupt to assign to the NIC. To resolve this issue,
assign a valid interrupt to that PCI slot via your
system’s BIOS setup.
EMDIAG could not find
an Adaptec PCI adapter
in your system.
Make sure that you have installed your adapter, and
that the adapter is well-seated in the PCI slot.
Invalid BIOS
configuration.
This message indicates that the system BIOS is not
properly configuring the Adaptec NIC. In most cases,
this problem is solved by obtaining a BIOS upgrade
from your system manufacturer.
Invalid IRQ retured
from BIOS.
Your system assigned an invalid IRQ to your Adaptec
NIC. Check your systems BIOS to make sure that a
valid IRQ is being provided to the PCI slot. You may
need to upgrade your system BIOS to a more recent
version.
Not all test packets are
transmitted properly.
You may be connected to an active network cable and
are encountering collisions. If so, losing some packets
is normal.
PCI adapter is not
found.
Make sure an interrupt is being allocated in the BIOS
configuration. Make sure that you are using the latest
BIOS available for your computer.
PCI BIOS does not
support PCI-to-PCI
bridge chip.
Make sure you are using the latest BIOS for your PCI
computer. You may use the NetWare and NDIS 2.0
drivers without PCI-to-PCI bridge chip support.