User`s guide

B-9
Troubleshooting
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Troubleshooting
If your NIC fails the diagnostic tests, verify again that you have
properly installed, configured, and cabled your NIC. Make sure that
your cable, terminators, and connectors are functioning properly, or
install the NIC in a different slot and run the Diagnostic program
again. See Technical and Product Support on page iii if the solutions in
this chapter do not help.
Isolating Faulty Hardware
If the problem persists, try the following:
■
Replace the NIC with the same type of Adaptec NIC which is
known to work. If the new NIC functions properly, the
problem is related to the original NIC.
■
Install the NIC in another functioning computer and run the
tests again. If the NIC works in this machine, the problem is
related to one of three areas:
– The computer is faulty
– There is a hardware conflict
– There are problems with the cables or connectors