R USER’S GUIDE AUA-3020 DUOCONNECT ADAPTER
Copyright © 2001-2002 Adaptec, Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of Adaptec, Inc., 691 South Milpitas Blvd., Milpitas, CA 95035. Trademarks Adaptec and the Adaptec logo are trademarks of Adaptec, Inc., which may be registered in some jurisdictions.
Adaptec Customer Support If you have questions about installing or using your Adaptec product, check this document first—you will find answers to most of your questions here. If you need further assistance, use the support options listed below. Technical Support Identification (TSID) Number ■ ■ Before contacting Technical Support, you need your unique 12-digit TSID number. The TSID number identifies your product and support status.
Limited 5-Year Hardware Warranty 1. Adaptec, Inc. (“Adaptec”) warrants to the purchaser of this product that it will be free from defects in material and workmanship for a period of five (5) years from the date of purchase.
Adaptec Software License Agreement PLEASE READ CAREFULLY: THE USE OF THIS SOFTWARE IS SUBJECT TO THE SOFTWARE LICENSE TERMS OF ADAPTEC, INC. AND OTHER LICENSORS WHOSE SOFTWARE MAY BE BUNDLED WITH THIS PRODUCT. BY YOUR USE OF THE SOFTWARE INCLUDED WITH THIS PRODUCT YOU AGREE TO THE LICENSE TERMS REQUIRED BY THE LICENSOR OF THAT SOFTWARE, AS SET FORTH DURING THE INSTALLATION PROCESS.
7. Limited Warranty. Adaptec and its Licensor warrant only that the media upon which the Software is furnished will be free from defects in material or workmanship under normal use and service for a period of thirty (30) days from the date of delivery to you. ADAPTEC AND ITS LICENSORS DO NOT AND CANNOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE SOFTWARE OR DOCUMENTATION. THE FOREGOING STATES THE SOLE AND EXCLUSIVE REMEDIES ADAPTEC AND ITS LICENSORS WILL PROVIDE FOR BREACH OF WARRANTY.
Regulatory Compliance Statements Federal Communications Commission Radio Frequency Interference Statement WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.
Canadian Compliance Statement This Class B digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Japanese Compliance (Voluntary Control Council Initiative) This equipment complies to class B Information Technology equipment based on VCCI (Voluntary Control Council for Interface).
In this Guide Getting Started 2 Installing the DuoConnect Adapter 3 Installing the Device Drivers 5 Connecting USB Devices 31 Troubleshooting 34 The DuoConnect adapter is a 32-bit, 33-MHz PCI adapter and works in any 2.1 or later PCI slot. It enables you to connect USB 1.1 (OHCI), USB 2.0 (EHCI), and FireWire (IEEE 1394) devices to your PC-compatible or Macintosh computer. USB 2.0 is the fastest USB standard, capable of transferring data at up to 480 megabits per second. USB 2.
Getting Started Getting Started Kit Contents ■ DuoConnect adapter ■ FireWire cable (6-foot/1.
Installing the DuoConnect Adapter Installing the DuoConnect Adapter 1 Discharge any static electricity from your body by touching a grounded metal object (such as the exposed metal parts on the back of your computer). 2 Turn off power to the computer and disconnect the power cord. 3 Open the computer cabinet. See your computer documentation for specific instructions, if needed. 4 Locate an unused 32-bit or 64-bit PCI expansion slot and remove the expansion slot cover.
Installing the DuoConnect Adapter 5 Insert the DuoConnect adapter in a PCI expansion slot and press down firmly until the adapter clicks into place. Then, replace the slot cover screw. When installed properly, the adapter should be level with the expansion slot. 6 Close the computer cabinet and reattach the power cord. Then, power on your computer.
Installing the Device Drivers Installing the Device Drivers The DuoConnect adapter contains the four controllers: Controller Type Number of Controllers USB 1.1 2 NEC USB OHCI-compliant USB 2.0 1 Adaptec AUA-3020 PCI to USB EHCI-compliant FireWire 1 Texas Instruments OHCI-compliant IEEE 1394 Description When successfully installed, these controllers are displayed separately in the Windows Device Manager.
Installing the Device Drivers Installing on Windows Computers After you install the DuoConnect adapter and power on your computer, Windows recognizes the new hardware and automatically opens the Found New Hardware Wizard. Note: It may take longer than usual for your system to start because the operating system is locating the new drivers. To complete the driver installation, follow the instructions for your Windows operating system: ■ For Windows XP, see page 7. ■ For Windows 2000, see page 11.
Installing the Device Drivers Windows XP Note: You must be logged on as Administrator or have administrator privileges to install the DuoConnect adapter on Windows XP. To complete the driver installation: 1 When the Found New Hardware Wizard opens, select Install from a list or specific location..., then select Next.
Installing the Device Drivers 2 Select Don’t search, I will choose the driver to install, then click Next. 3 Click Next again. 4 Click Have Disk. 5 Insert the Adaptec DuoConnect CD into the CD-ROM drive. Type the drive letter for your CD-ROM drive in the Copy manufacturer’s files from box, as shown below, and click OK. Note: Your CD-ROM drive may have a different drive letter than the one shown in the example above.
Installing the Device Drivers 6 On the next screen, click Continue Anyway. Note: Adaptec drivers have been fully tested and certified to work with the AUA-3020 DuoConnect adapter. 7 When the installation is complete, click Finish. 8 If you are prompted to restart the computer, click Yes.
Installing the Device Drivers 9 To verify that the driver is installed, right-click the My Computer desktop icon, select Properties, click the Hardware tab, then click the Device Manager button. Expand Universal Serial Bus controllers and verify that the information shown below appears. FireWire controller USB 2.0 controller (see note) USB 1.1 controllers Note: USB 2.0 controller – Your controller is identified by its model number, which may differ from the model number shown in this User’s Guide.
Installing the Device Drivers Windows 2000 Note: You must be logged on as Administrator or have administrator privileges to install the DuoConnect adapter on Windows 2000. To complete the driver installation: 1 When the Found New Hardware Wizard opens, insert the DuoConnect CD in your CD-ROM drive, then click Next.
Installing the Device Drivers 2 In the Install Hardware Device Drivers window, select Search for a suitable driver for my device..., and click Next. 3 In the Locate Driver Files window, uncheck all options except CD-ROM drives, and click Next.
Installing the Device Drivers 4 In the Driver Files Search Results window, ensure that the Install one of the other drivers check box is not checked, and click Next. Note: The driver name may differ from the one shown in the example above, but it will be a.inf file. 5 When Windows is finished copying drivers, click Finish. 6 Restart your computer.
Installing the Device Drivers 7 To verify that the driver is installed, right-click the My Computer desktop icon, select Properties, click the Hardware tab, and click the Device Manager button. Then, expand IEEE 1394 Bus host controllers and Universal Serial Bus Controllers. Verify that the information shown below appears. FireWire controller USB 2.0 controller USB 1.
Installing the Device Drivers Windows Me To complete the driver installation: 1 When the Add New Hardware Wizard appears, insert the DuoConnect CD in your CD-ROM drive. Select Automatic search for a better driver..., then click Next. 2 After the driver is copied, click Finish. 3 Select Automatic search for a better driver..., then click Next. Windows copies the FireWire drivers. 4 Click Finish.
Installing the Device Drivers 5 If you see a message that the PCI Universal Serial Bus driver was not located, select Automatic search for a better driver..., then click Next. Windows copies the USB 2.0 drivers. 6 Click Finish. 7 Restart your computer. Note: It may take longer than usual for your system to restart because the operating system is locating and installing the new drivers.
Installing the Device Drivers 8 To verify that the drivers are installed, right-click the My Computer desktop icon, select Properties, and click the Device Manager tab. Expand 1394 Bus Controller and Universal Serial Bus Controllers. Verify that the information shown below appears. FireWire controller USB 2.0 controller USB 1.
Installing the Device Drivers Windows 98 SE The DuoConnect drivers are installed one at a time on Windows 98SE systems. Carefully follow the instructions provided to ensure all drivers are installed correctly. Note: You may need your Windows 98SE CD to complete this installation. USB 1.1 (OHCI) Driver Installation There are two USB 1.1 drivers to install. To complete the installation: 1 When the Add New Hardware Wizard appears, insert the DuoConnect CD in your CD-ROM drive, then click Next.
Installing the Device Drivers 3 Uncheck all options, then click Next. 4 Click Next. Note: The driver name may differ from the one shown in the example above, but it will be a.inf file. 5 Click Next again. If Windows prompts you to restart your computer, click No.
Installing the Device Drivers 6 When the Add New Hardware Wizard opens, click Next. 7 Select Search for the best driver for your device..., and click Next. 8 Uncheck all options, then click Next.
Installing the Device Drivers 9 Select The updated driver..., then click Next. 10 You may see a message that Windows is searching for the driver. Click Next. 11 When this prompt appears, insert your Windows 98SE CD, then click OK.
Installing the Device Drivers 12 Type the drive letter for your CD-ROM drive in the Copy files from box, then click OK. Note: Your CD-ROM drive letter may be different from the one shown in the example below. Note: If you have copied the driver files onto your hard drive and know where they are located, you can browse to that folder instead of inserting the Windows 98SE CD. 13 Click Finish. The first driver is installed. 14 To install the second USB 1.1 driver, repeat Steps 6 through 13.
Installing the Device Drivers USB 2.0 Driver Installation When both USB 1.1 (OHCI) drivers are installed, the Found New Hardware Wizard starts again. To complete the installation: 1 Click Next. 2 Select Search for the best driver for your device..., then click Next. 3 Select CD-ROM drive, insert the DuoConnect CD, then click Next.
Installing the Device Drivers 4 If the following screen appears, select The updated driver..., then click Next. If this screen does not appear, skip to Step 6. 5 Click Next. 6 Click Finish. FireWire Driver Installation When the USB 2.0 (EHCI) driver is installed, the Found New Hardware Wizard starts again. To complete the installation: 1 Click Next. 2 Select Search for the best driver for your device..., then click Next.
Installing the Device Drivers 3 Uncheck all options, then click Next. 4 Select The updated driver..., then click Next. 5 You may see a message that Windows is searching for the driver. Click Next.
Installing the Device Drivers 6 When this prompt appears, insert your Windows 98SE CD in your CD-ROM drive, then click OK. 7 Type the drive letter for your CD-ROM drive in the Copy files from box, then click OK. Note: Your CD-ROM drive letter may be different from the one shown in the example below. Note: If you have copied your driver files onto your hard drive and know where they are located, you can browse to that folder instead of inserting the Windows 98SE CD. 8 Click Finish.
Installing the Device Drivers Verifying Driver Installation To verify that the drivers are installed: 1 Right-click the My Computer desktop icon, select Properties, and click the Device Manager tab. 2 Expand IEEE 1394 Bus Controller and Universal Serial Bus Controllers. Verify that the information shown below appears. FireWire controller USB 2.0 controller USB 1.
Installing the Device Drivers Installing on Macintosh Computers Follow the installation instructions for your Macintosh operating system. Macintosh OS X The drivers for your DuoConnect card are imbedded in Macintosh OS X. See DuoConnect and Deep Sleep on page 30 to continue. Macintosh OS 9.x In this procedure, you install the DisableSleep driver, which prepares your Macintosh computer to use the DuoConnect card. Note: Blue and white G3s are not supported.
Installing the Device Drivers 7 Scroll to the PCI area and click the arrow next to each PCI slot to reveal the PCI card information. If the DuoConnect adapter is installed properly, you will see one of the following information listings under one of the slots: If you do not see the DuoConnect adapter listed, verify that the Apple USB extensions are loaded and enabled. Also, verify that the adapter is seated properly. If you are still unable to resolve a problem, see the Adaptec Web site at http://www.
Installing the Device Drivers DuoConnect and Deep Sleep The DuoConnect adapter does not support Deep Sleep on Power Macintosh G4 computers. Note: If you have Macintosh OS X version 10.1.3 or later, the Deep Sleep feature is supported. If you have an earlier version of the Macintosh OS, continue reading this section. When you use the DuoConnect installer as described on page 28, the DisableSleep driver (shown at right) is installed and the Deep Sleep feature is disabled.
Connecting USB Devices Connecting USB Devices You can connect standard USB 1.1 or high-speed USB 2.0 devices to the connectors of the DuoConnect adapter, as shown below. Hotplugging The DuoConnect adapter supports hot-plugging, allowing USB devices to be attached and recognized while the computer is on. Device manufacturers support hot-plugging in different ways. Refer to the instructions for each device for attaching and mounting recommendations.
Connecting USB Devices Hubs The following figure shows the recommended configuration for connecting USB 1.1 and USB 2.0 devices. Note that you could connect USB 2.0 devices to a USB 1.1 hub, but the USB 2.0 devices would run at USB 1.1 speeds. DuoConnect adapter USB 2.0 hub USB 2.0 or 1.1 devices USB 1.1 hub USB 1.1 devices Connecting a Digital Video Camera Two types of FireWire connectors are commonly used: a 4-pin and a 6-pin.
Connecting USB Devices 2 Plug the smaller, 4-pin connector of the FireWire cable into the FireWire port on your digital video camera. ! Caution: When inserting the FireWire 4-pin connector into the digital video camera, make sure the connector and the port are properly aligned. Otherwise, you might bend and damage the pins in the connector of the camera.
Troubleshooting Troubleshooting If you encounter difficulties while installing the DuoConnect adapter, check the following: ■ Is your device powered on? ■ Is the cable properly connected to the DuoConnect adapter and the device? ■ Is the adapter seated evenly in the PCI slot? ■ Are your drivers current? Check http://www.adaptec.com for the latest driver availability. ■ If you encounter any problems with the software, check the Readme file on the CD.
R Adaptec, Inc. 691 South Milpitas Boulevard Milpitas, CA 95035 USA © 2001-2002 Adaptec, Inc. All rights reserved. Adaptec and the Adaptec logo are trademarks of Adaptec, Inc. which may be registered in some jurisdictions. Part Number: 512925-06, Ver.
