. maxView Storage Manager User's Guide CDP-00278-01-A Rev.
maxView Storage Manager User's Guide Copyright © PMC-Sierra, Inc. All rights reserved. The information in this document is proprietary and confidential to PMC-Sierra, Inc. In any event, no part of this document may be reproduced or redistributed in any form without the express written consent of PMC-Sierra, Inc. CDP-00278-01-A Rev. A, IssueNumber None of the information contained in this document constitutes an express or implied warranty by PMC-Sierra, Inc.
maxView Storage Manager User's Guide Revision History Issue Issue Date Details of Change 1.0 September 17, Adaptec Firmware/BIOS/Drivers/Utilities Version 8.0 2012 Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev.
maxView Storage Manager User's Guide Contents Adaptec by PMC Product Support..............................................................................................................................8 Software License Agreement......................................................................................................................................9 1 About this Guide...............................................................................................................................
maxView Storage Manager User's Guide Logging in on the Local System .......................................................................................................35 Starting maxView Storage Manager on Remote Systems............................................................................35 Starting the Agent Only ..................................................................................................................35 Windows............................................................
maxView Storage Manager User's Guide Deleting a Task ............................................................................................................................................72 9 Maintaining Physical Devices................................................................................................................................73 Viewing Device Properties ..........................................................................................................................
maxView Storage Manager User's Guide Changing the Agent Base Port Setting........................................................................................................107 12 Solving Problems...............................................................................................................................................108 General Troubleshooting Tips....................................................................................................................
maxView Storage Manager User's Guide Adaptec by PMC Product Support If you have questions about installing or using your Adaptec by PMC product, check this document first—you will find answers to most of your questions. If you need further assistance, use the support options listed below. To expedite your service, have your computer in front of you. Technical Support Identification (TSID) Number • Before contacting Technical Support, you need your product unique TSID number.
maxView Storage Manager User's Guide Software License Agreement PLEASE READ CAREFULLY: THE USE OF THIS SOFTWARE IS SUBJECT TO THE SOFTWARE LICENSE TERMS OF PMC-SIERRA, INC. AND OTHER LICENSORS WHOSE SOFTWARE MAY BE BUNDLED WITH THIS PRODUCT. BY YOUR USE OF THE SOFTWARE INCLUDED WITH THIS PRODUCT YOU AGREE TO THE LICENSE TERMS REQUIRED BY THE LICENSOR OF THAT SOFTWARE, AS SET FORTH DURING THE INSTALLATION PROCESS.
maxView Storage Manager User's Guide 7. Limited Warranty. PMC-Sierra and its Licensor warrant only that the media upon which the Software is furnished will be free from defects in material or workmanship under normal use and service for a period of thirty (30) days from the date of delivery to you. PMC-SIERRA AND ITS LICENSORS DO NOT AND CANNOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE SOFTWARE OR DOCUMENTATION.
maxView Storage Manager User's Guide Sunnyvale, CA 94089 (408) 239-8000 Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev.
maxView Storage Manager User's Guide 1 About this Guide Adaptec maxView Storage Manager™ is a browser-based software application that helps you build a storage space using Adaptec RAID controllers, disk drives, and enclosures, and then manage your stored data, whether you have a single RAID controller installed in a server or multiple RAID controllers, servers, and enclosures.
maxView Storage Manager User's Guide Many of the terms and concepts referred to in this guide are known to computer users by multiple names.
maxView Storage Manager User's Guide 2 Introduction to maxView Storage Manager This section introduces the maxView Storage Manager software, explains the concept of a “storage space,” and provides a checklist of getting-started tasks. Getting Started The first part of this guide provides the information you need to install, start, and begin to use maxView Storage Manager.
maxView Storage Manager User's Guide About the maxView Storage Manager Agent When maxView Storage Manager is installed on a system, the maxView Storage Manager Agent is also installed automatically. The Agent is designed to run in the background, without user intervention. Its job is to monitor system health, manage event notifications, task schedules, and other on-going processes on a system.
maxView Storage Manager User's Guide System Requirements To install maxView Storage Manager, each system in your storage space must meet these requirements: • PC-compatible computer with Intel Pentium processor, or equivalent • At least 2 GB of RAM • 350 MB of free disk drive space • 256-color video mode • DVD-ROM drive • One of these operating systems: ∘ Microsoft® Windows® Server 2012 (32-bit and 64-bit), Windows Server 2008 (32-bit and 64-bit), Windows Server 2008 R2 (64-bit), Windows SBS 2011, Windows
maxView Storage Manager User's Guide Typical Storage Space Configurations The following examples show typical storage spaces that you can build with maxView Storage Manager. You can grow your storage space as your requirements change by adding more systems, controllers, disk drives, and enclosures, and by adding redundant logical drives for protection against data loss. A Simple Storage Space This example shows a simple storage space that might be appropriate for a small business.
maxView Storage Manager User's Guide Continuing to Grow Your Storage Space For more advanced applications, such as high-volume transaction processing in "cloud" or data center environments, maxView Storage Manager helps you grow your storage space to include multiple controllers, storage enclosures, and disk drives in multiple locations. In this example, multiple systems, servers, disk drives, and enclosures have been added to the storage space.
maxView Storage Manager User's Guide 3 Installing maxView Storage Manager This section describes how to install and uninstall maxView Storage Manager on different operating systems. It also describes how to run maxView Storage Manager in bootable DVD mode, before the application is installed on an operating system. Before You Begin the Installation Before you begin your installation, prepare the following information: • Administrator account user name and password for your operating system.
maxView Storage Manager User's Guide 5. Click OK on the password verification window and on the CIM Server and Web Server port number verification window. 6. Ensure that GUI and Agent is selected. Optionally, select CLI Tools. Then click Next. 7. Click Install to begin the installation. 8. Repeat these steps to install maxView Storage Manager on every Windows system that will be part of your storage space.
maxView Storage Manager User's Guide Red Hat/Cent OS/Fedora: cd /media/cdrom/maxview/linux/manager SuSE: cd /media/cdrom/maxview/linux manager 3. Install the .bin file: ./StorMan-9.00.i386.bin (For a 64-bit system) ./StorMan-9.00.x86_64.bin Enter your username [default: root]. Enter your operating system password. Enter the CIM Server HTTP Port: [default:5988]. When the installation completes a confirmation message is displayed. 4. Unmount the Adaptec Installation DVD. 5.
maxView Storage Manager User's Guide At the prompt to continue, select y, then press Enter. Enter your username: [default: root] Enter your password. Enter the CIM Server HTTP Port: [default:5988] 3. Eject or unmount the Adaptec Installation DVD. Refer to your operating system documentation for detailed instructions. When the installation is complete you receive a confirmation message and the maxView Storage Manager icon is placed on your desktop. Installing on VMware ESX 4.
maxView Storage Manager User's Guide 14. Continue with Installing on a VMware Guest OS on page 24. Installing on VMware ESXi 5.0 Use the following procedure to install the .vib files for a VMware ESXi 5.0 system only. The installation must be done from a remote system running a Telnet/SSH client. Use a terminal emulator to access the ESXi 5.0 server remotely. 1. Insert the Adaptec Installation DVD. 2. Mount the Adaptec Installation DVD. 3. Copy the following files to your local ESXi 5.
maxView Storage Manager User's Guide Installing on a VMware Guest OS This section describes how to install maxView Storage Manager on a VMware guest operating system. 1. Insert the Adaptec Installation DVD. 2. Go to the ASM-MANAGER-GOS directory for the remote operating system you want to install. 3. Type one of the following commands, depending on the operating system: Options Description Linux ./StorMan-9.00-19098.esx86_64.bin Windows setup_asm_esx_x64.
maxView Storage Manager User's Guide 6. Continue with Creating Logical Drives on page 38. Uninstalling maxView Storage Manager To uninstall maxView Storage Manager, follow the instructions for your operating system. Note: If a previous version of maxView Storage Manager is installed on your system, you must remove it before beginning a new installation. Uninstalling from Windows To uninstall maxView Storage Manager from a Windows system, use the Add or Remove Programs tool in the Control Panel.
maxView Storage Manager User's Guide 2. At the prompt to remove the package select y, then press Enter. 3. At the confirmation prompt select y, then press Enter. When the uninstall process is complete, you receive a confirmation message and the maxView icon is removed from your desktop. Uninstalling from VMware ESX 4.1 Use the following procedure to remove maxView Storage Manager from a VMware ESX 4.1 system. 1. Log in with the user name: root 2.
maxView Storage Manager User's Guide 4 Exploring maxView Storage Manager This section describes how to start and log into maxView Storage Manager, and familiarizes you with the main features of the graphical user interface. It also explains how to get help and log out of maxView Storage Manager when you are finished working with the application.
maxView Storage Manager User's Guide In example below, a controller is selected in the Enterprise View, and the right panel displays the Storage Dashboard for the controller, with a chart view of its storage space. Ribbon Enterprise View Storage Dashboard Event Log Task Log You can resize the panels and scroll horizontally or vertically as needed, to view more or less information.
maxView Storage Manager User's Guide By selecting a controller in the Enterprise View... ...the disk drives or enclosures and disk drives connected to it and the logical drives created with those disk drives appear in the Physical and Logical Devices trees. You can perform most tasks in maxView Storage Manager by selecting a component in the Enterprise View, such as a controller or disk drive, then using the related commands on the ribbon, described next.
maxView Storage Manager User's Guide Icon Description Connector or other physical device The Ribbon Most tasks in maxView Storage Manager are available from the ribbon, at the top of the main window. The ribbon replaces toolbars and menus in maxView Storage Manager to help you quickly find the commands you need to complete a task.
maxView Storage Manager User's Guide For more information about the types of information provided on the Storage Dashboard for each component in your storage space, see Viewing Component Status in the Storage Dashboard on page 88; also see Revealing More Device Information on page 32. Checking System Status from the Main Window maxView Storage Manager includes an Event Log and Task Log for at-a-glance status and activity information for all managed systems.
maxView Storage Manager User's Guide Revealing More Device Information You can reveal more information about disk drive usage in your storage space with the Resources view on the Storage Dashboard. To reveal disk drive usage by logical drive (and vice-versa), select a controller in the Enterprise View, then open the Resources tab on the Storage Dashboard.
maxView Storage Manager User's Guide Getting Help maxView Storage Manager provides online help that includes conceptual information, glossary definitions, and descriptions of on-screen items and dialog boxes, in addition to step-by-step instructions for completing tasks.
maxView Storage Manager User's Guide 5 Building Your Storage Space Follow the instructions in this section to choose a management system, log in to each system in your storage space, and create logical drives. (For more information, see Understanding Logical Drives on page 51.) Note: Before beginning the tasks in this chapter, ensure that maxView Storage Manager is installed on every system that will be part of your storage space. Overview To build your storage space, complete these steps: 1.
maxView Storage Manager User's Guide A B Local logged in to remote maxView Storage Manager or Agent maxView Storage Manager A B Local logged in to remote maxView Storage Manager or Agent maxView Storage Manager Logging in on the Local System To log in on the local system, see Starting maxView Storage Manager and Logging In on page 27.
maxView Storage Manager User's Guide Windows On Windows systems, the Agent and other maxView Storage Manager services start automatically when the system is powered on. To verify that the Agent is running: 1. Open the Windows Control Panel. 2. Double-click Administrative Tools, then double-click Services. 3. In the list of services, check that the maxView Storage Manager Agent is installed and running. Then verify that the maxView CIM server and maxView Web server are running.
maxView Storage Manager User's Guide Options Description Start service svcadm enable ADPTstor_agent Stop service svcadm disable ADPTstor_agent 3.
maxView Storage Manager User's Guide Note: You can add a system manually if you don't see the system in the list. For more information, see Manually Adding a Remote System on page 103. 3. Click Add. maxView Storage Manager connects to the remote system(s) and adds them to the list of managed systems in the Enterprise View. For more information about working with remote systems, see Managing Remote Systems on page 103.
maxView Storage Manager User's Guide 4. Review the logical drive configuration summary. 5. Click Finish. maxView Storage Manager builds the logical drive(s). Use the Event Log and Task Log to track build progress. 6. Repeat Steps 2-5 for each controller in your storage space. 7. Partition and format your logical drives. See Partitioning and Formatting Your Logical Drives on page 43. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev.
maxView Storage Manager User's Guide Custom Configuration Custom configuration helps you build your storage space manually by stepping you through the process of creating logical drives, setting RAID levels, and configuring other settings. To build your storage space with the Custom configuration method: 1. In the Enterprise View, select a system, then select a controller on that system.
maxView Storage Manager User's Guide See Selecting the Best RAID Level on page 112 for more information about RAID levels. 5. Select the disk drives and SSDs (Solid State Drives) that you want to include in the logical drive. Be sure to select the right number of drives for the RAID level you selected. Note: maxView Storage Manager allows you to create hybrid RAID drives that maximize performance in logical drives that include SSDs.
maxView Storage Manager User's Guide • Set a smaller logical drive size (by default, a new logical drive uses all available disk space). • Change the stripe size—the amount of data written per disk in the logical drive. (The default stripe size usually provides the best performance.) • Set the build method to Build, Clear, or Quick. The build method determines how a logical drive is initialized (prepared for reading and writing), and how long initialization will take.
maxView Storage Manager User's Guide Partitioning and Formatting Your Logical Drives The logical drives you create appear as physical disk drives on your operating system. You must partition and format these logical drives before you can use them to store data. Note: Logical drives that have not been partitioned and formatted cannot be used to store data. Refer to your operating system documentation for more information.
maxView Storage Manager User's Guide 6 Protecting Your Data In addition to the standard (RAID 0, RAID 1, RAID 5, RAID 10, RAID 50) and enhanced (RAID 1E, RAID 6, RAID 60) RAID levels, controllers with the Adaptec Advanced Data Protection Suite include additional methods of protecting the data on your storage space. This section describes how to use hot spares, failover, and copyback to protect your data.
maxView Storage Manager User's Guide 4. Review the summary of protected logical drives, then click Finish. Any other logical drives created on the controller will automatically be protected by that global hot spare. Assigning a Dedicated Hot Spare or Pool Hot Spare A dedicated hot spare is assigned to one or more specific logical drives. A dedicated hot spare assigned to protect more than one logical drive is called a pool hot spare.
maxView Storage Manager User's Guide 4. Select the logical drive that you want protected by the dedicated spare, then click Next. 5. Review the summary of protected logical drives, then click Finish. 6. To use the same dedicated hot spare to protect another logical drive (that is, to create a pool hot spare), repeat Steps 2-5, selecting a different logical drive in Step 4.
maxView Storage Manager User's Guide designation even though it can no longer protect the logical drives it's assigned to. See Recovering from a Disk Drive Failure on page 109. To delete a global hot spare: 1. In the Enterprise View, select a controller then, in the Physical Devices tree, select the hot spare itself. 2. On the ribbon, in the Physical Disk group, click Unassign Spare. The Unassign Spare window opens. 3. Click Unassign.
maxView Storage Manager User's Guide If the spare protects only one logical drive, it is deleted and the drive becomes available for other uses in your storage space. If the spare protects more than one logical drive (a pool spare), it is removed from the logical drive but continues to protect the other logical drives to which is it assigned. 4. Repeat Step 2 and Step 3 to remove the dedicated spare from other logical drives, as needed.
maxView Storage Manager User's Guide Enabling Automatic Failover This function controls the rebuilding of a logical drive when a failed drive is replaced. When failover is enabled, the controller automatically rebuilds a logical drive when a failed disk drive is replaced. When failover is disabled, the logical drive must be rebuilt manually (for more information, see Rebuilding Logical Drives on page 111). Failover applies to redundant logical drives only (see Selecting the Best RAID Level on page 112).
maxView Storage Manager User's Guide Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev.
maxView Storage Manager User's Guide 7 Modifying Your Storage Space This section provides additional scenarios for creating and modifying logical drives. It explains how to create hybrid RAID drives; optimize logical drive performance; use maxView Storage Manager's power management features; and how to use Adaptec maxCache™ to leverage the performance capabilities of the Solid State Drives (SSDs) in your system.
maxView Storage Manager User's Guide • To create a hybrid RAID logical drive using a combination of hard disk drives and SSDs, see Creating a Hybrid RAID Logical Drive on page 53. Including Different-sized Disk Drives in a Logical Drive You can combine disk drives of different sizes in the same logical drive. If the logical drive includes redundancy, however, the size of each segment can be no larger than the size of the smallest disk drive.
maxView Storage Manager User's Guide You can include a disk drive's available space in a new logical drive (see Creating a Logical Drive Using Available Segments on page 53), or add it to an existing logical drive (see Increasing the Capacity of a Logical Drive on page 59). Creating a Logical Drive Using Available Segments Free segments on a disk drive can be used to create a new logical drive. (Each segment can be used in only one logical drive at a time.
maxView Storage Manager User's Guide For a RAID 10, be sure to select an even number of SSDs and HDDs! 6. Click Next, then customize the RAID Attributes, as needed. See Fine-tuning Logical Drives on page 54 for more information. 7. Click Next, review the logical drive settings, then click Finish. maxView Storage Manager begins to build the hybrid RAID drive. Use the Event Log and Task Log to track build progress.
maxView Storage Manager User's Guide Changing the Read Cache Setting When read caching is enabled, the controller monitors read access to a logical drive and, if it sees a pattern, pre-loads the cache with data that seems most likely to be read next, thereby improving performance. You can set the Read Cache to: • Enabled—The controller transfers data from the logical drive to its local cache in portions equal to the stripe size.
maxView Storage Manager User's Guide The Set Properties window opens. 3. In the Write Cache drop-down list, select Enabled, Enabled when protected by battery/ZMM, or Disabled, as needed. 4. Click OK. Changing the Stripe Size The stripe size is the amount of data (in KB) written to one disk drive, before moving to the next disk drive in the logical device. Stripe size options vary, depending on your controller and RAID level.
maxView Storage Manager User's Guide Performance Mode Performance Criteria Best Performance R0 Sequential writes (all request sizes) R0 File/print server R5 Sequential writes (256Kb request size) R5 Random writes R6 Sequential writes (all request sizes) R10 Sequential writes (all request sizes) R10 Workstation To select a performance mode for the logical drives on a controller: 1. In the Enterprise View, select a controller, then select a logical drive on that controller. 2.
maxView Storage Manager User's Guide Verifying and Fixing a Logical Drive While maxView Storage Manager verifies and fixes a logical drive, you can't complete any other tasks on the controller. Because the verification can take a long time to complete, you may want to schedule it as a task to be completed overnight or on a weekend. Note: You can also choose to verify the logical drive without fixing inconsistent or bad data. To verify and fix a logical drive: 1.
maxView Storage Manager User's Guide The Set Properties window opens. 3. 4. 5. 6. Click the Data Protect tab. In Consistency Check drop-down list, select Enabled or Disabled. Enter the Consistency Check Period period, in days. Click Apply. Increasing the Capacity of a Logical Drive You can add more disk drive space, or expand, a logical drive, to increase its capacity . Note: Some operating systems have size limitations for logical drives.
maxView Storage Manager User's Guide Changing the RAID Level of a Logical Drive If your storage needs or application requirements change, you can change, or migrate, the RAID level of your logical drives to another, more suitable, RAID level. You may want to change the RAID level to add redundancy, further protect your data, or to improve data availability for speedier access. See Selecting the Best RAID Level on page 112 for more information.
maxView Storage Manager User's Guide Erasing a Logical Drive You can use maxView Storage Manager to erase the data on any logical drives that are in the Optimal state. The logical drive remains in the Enterprise View and ready to store new data. Caution: When you erase a logical drive, you lose all data on that drive. To erase a logical drive: 1. In the Enterprise View, select a controller, then select the logical drive you want to erase. 2. On the ribbon, in the Logical Disk group, click Erase.
maxView Storage Manager User's Guide You can add maxCache to your storage space only if you have one or more compatible Solid State Drives installed on the RAID controllers in your system. See www.adaptec.com/compatibility for a list of maxCache-compatible Solid State Drives. Note: maxCache SSD caching is supported on Adaptec Series Q controllers only. For more information about Adaptec maxCache technology, visit the Adaptec Web site at www.adpatec.com.
maxView Storage Manager User's Guide • Set the build priority to: High, Medium, or Low. See Fine-tuning Logical Drives on page 54 for details about customizing the settings in the RAID Attributes panel. 7. Click Next, then review the logical drive settings. To make changes, click Back. 8. Click Finish. maxView Storage Manager builds the maxCache Container. Use the Event Log and Task Log to track build progress.
maxView Storage Manager User's Guide Options Description To verify the maxCache Container without ...click Verify. fixing bad data To perform a coherency check on the maxCache meta-data ...click Coherency Check, then select Once or Always from the drop-down list. 5. Click OK. Caution: Do not power off the system while the verification is in progress. If you do, the verification will stop.
maxView Storage Manager User's Guide 4. In the drop-down lists: • For maxCache Read Cache, select Enabled or Disabled, as needed. • For maxCache Write Cache, select Enabled or Disabled, as needed. 5. Click OK. Changing the maxCache Settings for a Controller You can disable maxCache write caching for all logical drives on a controller.
maxView Storage Manager User's Guide This section describes how to configure power management for the logical drives and RAID controllers in your storage space. You can configure power management for an individual logical drive or for all logical drives on a controller. • To configure power management for a logical drive, see Setting Power Management Options for a Logical Drive on page 66. • To configure power management for a controller, see Setting Power Management Options for a Controller on page 67.
maxView Storage Manager User's Guide • Slow Down Drives After—Period of inactivity, from 3 minutes to 3 hours, after which the drives’ spin rate is lowered. The default is Never. Note: For disk drives that do not support slow operation, set this timer to Never. • Verify Drives After—Period of inactivity, from 1 hour to 24 hours, after which an inactive drive (a drive that's already powered down) is restarted and checked to verify its health.
maxView Storage Manager User's Guide 3. Click the Power Management tab. 4. In the Stay Awake Period drop-down list, select Enabled. Note: This field is set to Enabled and grayed out if you enabled power management when you created the logical drive. 5. Enter the stay awake period start time and end time in 24-hour, hhmm, format; for example, 0900 for 9AM, 1400 for 2PM, and so on. 6. Select the days of the week to enforce the stay awake period.
maxView Storage Manager User's Guide 8 Working with Scheduled Tasks maxView Storage Manager allows you to schedule some tasks to start at convenient times. Additionally, you can schedule some tasks to recur at preset times. This section describes how to schedule, monitor, and manage tasks.
maxView Storage Manager User's Guide 3. Set the time and date for the task to start. You can pick the date from the calendar or use the controls in the Start Date field to enter it directly. By default, the task starts "today". Note: If you are scheduling a task on a remote system located in another geographical area, remember that the time you set for the task is that system's time, which may be different from the local time.
maxView Storage Manager User's Guide • Error—The task did not complete successfully. (For more information about an error, double-click the task in the Task Log to open the Task Log Detail window; see Viewing Task Status in the Task Log on page 88.) The Event Log displays additional information about tasks, such as when a scheduled task is modified or deleted, or when a task did not complete successfully.
maxView Storage Manager User's Guide 3. When the Modify Task window opens, make the required changes, then click OK. The task changes are saved and its entry in the Task Log is updated. Deleting a Task If a scheduled task is no longer needed, you can delete it from the system. To delete a task: 1. In the Task Log, single-click the task you want to delete. 2. When the Task Log Detail window opens, click Delete. 3. Click Yes to confirm the deletion.
maxView Storage Manager User's Guide 9 Maintaining Physical Devices This section describes how to manage the controllers, disk drives, solid state drives, and enclosures in your storage space. Viewing Device Properties Click on any physical device in the Enterprise View then, on the Storage Dashboard, click the Properties tab to view version numbers, status, model numbers, features, and other information about the device. The properties listed vary, depending on which type of device you select.
maxView Storage Manager User's Guide To Locate... Select... Locating a Disk Drive To locate a (single) disk drive: 1. In the Enterprise View, select a controller then, in the Physical Devices tree, select a disk drive. 2. On the ribbon, in the Physical Disk group, click Locate. The Locate PD window opens. 3. Click the Locate button (on the Locate PD window). The LED on the disk drive begins to blink. 4. Click Stop to stop blinking the drive. 5. Click Cancel to close the Locate PD window.
maxView Storage Manager User's Guide The LEDs on the disk drives begin to flash. 4. Click Stop to stop blinking the drives. 5. Click Cancel to close the Locate LD window. Locating SSDs in the maxCache Container To locate all Solid State Drives (SSDs) in the maxCache Container: 1. In the Enterprise View, select a controller then, in the maxCache Container tree, select the maxCache Container on that controller. 2. On the ribbon, in the maxCache group, click Locate.
maxView Storage Manager User's Guide The LEDs on the SSDs begin to flash. 4. Click Stop to stop blinking the SSDs. 5. Click Cancel to close the Locate maxCache window. Working with Failed or Failing Disk Drives This section describes how to use maxView Storage Manager to manage failed or failing disk drives in your storage space. Replacing Disk Drives in a Logical Drive You can replace one or more disk drives in a logical drive.
maxView Storage Manager User's Guide You cannot set a disk drive to a failed state if doing so will take a logical drive offline. Caution: You may lose data or damage your disk drive if you remove a disk drive without first setting it to a failed state. Initializing and Erasing Disk Drives This section describes how to use maxView Storage Manager to erase data and meta-data (including logical drive information) from the disk drives in your storage space.
maxView Storage Manager User's Guide Verifying and Fixing a Disk Drive When you verify a physical drive (HDD or SSD), maxView Storage Manager checks it for inconsistent or bad data and then fixes any problems it finds. (You can also choose to verify a physical drive without fixing it.) While maxView Storage Manager verifies and fixes a physical drive, you can't complete any other tasks on that drive. You can verify any drive in the Ready state. To verify and fix a physical drive: 1.
maxView Storage Manager User's Guide The Set Properties window opens. 3. In the Write-back Cache drop-down list, select Enabled or Disabled. 4. Click OK. Working with Controllers This section describes how to use maxView Storage Manager to manage the controllers in your storage space: • To silence a controller alarm, see Silencing a Controller Alarm on page 79. • To disable a controller alarm, see Disabling a Controller Alarm on page 79. • To re-scan a controller, see Rescanning a Controller on page 80.
maxView Storage Manager User's Guide The Set Properties window opens. 3. In the Alarm drop-down list, select Disabled. Note: To enable a disabled alarm, select Enabled from the drop-down list. 4. Click Apply. The alarm is disabled for that system. Rescanning a Controller After you connect a disk drive or remove a Ready (non-failed) disk drive from a controller, maxView Storage Manager may not recognize the change until it rescans the controller. To rescan a controller: 1.
maxView Storage Manager User's Guide The Set Properties window opens. 3. On the General Settings tab, in the NCQ drop-down list, select Enabled or Disabled. 4. Click Apply. Working with System Alarms Warning- or Error-level events on a system trigger an audible alarm, a series of beeps which sound every five minutes (or 300 seconds) until the event is resolved. The alarm is enabled by default, but can be disabled on any system, if required. You can also change the frequency and duration of the alarm.
maxView Storage Manager User's Guide 4. Click OK. The changes take effect immediately. Updating Controller and Disk Drive Firmware Note: This task is recommended for advanced users only. maxView Storage Manager includes a wizard to help you update the firmware on the controllers and disk drives in your storage space. The wizard updates the firmware for devices of the same type on the local or a remote system.
maxView Storage Manager User's Guide 4. Click Choose, browse the file system for the firmware update file (typically, a .ufi file), click Open to select the file (the button label may be different on your browser), then click Upload. 5. When the file name appears in the Uploaded F/W File(s) list, click Next. 6. Select the controllers you want to update, then click Next. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev.
maxView Storage Manager User's Guide 7. Review the update summary, then click Finish. Caution: Do not power down the controller(s) while the update is in progress! 8. When the update is complete, click OK. Restart the server to activate the new firmware image. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev.
maxView Storage Manager User's Guide Updating the Disk Drive Firmware Use the Firmware Update wizard to update the firmware for one or more disk drives of the same type on the local or a remote system. The procedure is similar to updating the controller firmware (see Updating the Controller Firmware on page 82). To update the disk drive firmware: 1. In the Enterprise View, select a system. 2. On the ribbon, in the System group, click FW Update. 3. When the wizard opens, select Disk Drive, then click Next.
maxView Storage Manager User's Guide 10 Monitoring Status and Activity This section describes how maxView Storage Manager helps you monitor status and activity in your storage space. Monitoring Options maxView Storage Manager provides many ways to monitor the status of your storage space: • Event Log—The main window of maxView Storage Manager features an event log that provides at-a-glance status information about activity (or events) occurring in your storage space.
maxView Storage Manager User's Guide Viewing Activity Status in the Event Log The Event Log lists activity occurring in your storage space, with the most recent event listed at the top. Status is indicated by icons (see What Do the Event Status Icons Mean? on page 87) in the left-hand column, as shown in the figure below. You can view events as they occur in the bottom panel of the maxView Storage Manager main window. The main window displays the last 100 events in your storage space.
maxView Storage Manager User's Guide Icon Status Examples An enclosure is overheating. Multiple fans or power supplies within an enclosure have failed. An enclosure is not responding. Note: All Warning- and Error-level events also cause the audible alarm to sound. See Working with Controllers on page 79 for more information. Viewing Task Status in the Task Log The Task Log shows the status and progress of tasks in your storage space, with the most recent task listed at the top.
maxView Storage Manager User's Guide This table lists the categories and types of information provided on the Storage Dashboard for each component in your storage space.
maxView Storage Manager User's Guide Monitoring Enclosure Status If your storage space includes an enclosure with an enclosure management device, such as a SCSI Accessed Fault-Tolerant Enclosure (SAF-TE) processor, maxView Storage Manager displays temperature, fan, and power module status on the Storage Dashboard, as shown in the figure below. Viewing SMART Statistics You can use the Storage Dashboard to view various indicators of reliability for the SATA hard drives and SSDs in your storage space.
maxView Storage Manager User's Guide Viewing Storage Space Usage in Chart View Chart View provides a visual representation of the free and used space for a system, controller, or your entire storage space (all systems and controllers). Located on the right side of the Storage Dashboard in the maxView main window, Chart View displays a pie chart of storage space usage.
maxView Storage Manager User's Guide • The email address of each person who will receive email notifications To set up email notifications: 1. In the Enterprise View, select a system. 2. On the ribbon, in the System group, click System Settings. 3. When the System Settings window opens, click the SMTP tab. 4. Enter the IP address of your SMTP server and the server's port number (or use the default port). Then, enter the “From” address that you want to appear in your email notifications.
maxView Storage Manager User's Guide 7. Click Add Email. When the Add Email window opens, enter the recipient's email address, select the level of events that will trigger an email notification for that recipient (Error, Error/Warning, Error/Warning/Informational), then click Add. (For more information about event levels, see What Do the Event Status Icons Mean? on page 87.) Repeat this step to add more email recipients.
maxView Storage Manager User's Guide 8. When you're done adding email recipients, click OK. The email recipients and your SMTP server settings are saved. 9. Repeat the steps in this section for each system you want to monitor with email notifications, then continue by sending test messages to all recipients (see Sending a Test Message on page 94). Sending a Test Message To ensure that an email recipient is receiving event notifications, you can send them a test message. To send a test message: 1.
maxView Storage Manager User's Guide 5. Click Send Test Email. If the test is successful, the email recipient(s) receive the test message. If the test fails: • Ensure that the recipient's email address is correct. (See Modifying Recipient Information or Removing a Recipient on page 95.) • Ensure that your SMTP server address is correct. (See Modifying Email Server Settings on page 96.) • Try sending the test message again.
maxView Storage Manager User's Guide Modifying Email Server Settings You can modify these email server settings, if required: • Address and port of your SMTP server • ‘From’ address that will appear in email notifications • Secure server login credentials To modify email server settings: 1. In the Enterprise View, select a system. 2. On the ribbon, in the System group, click System Settings. 3. When the System Settings window opens, click the SMTP tab. 4.
maxView Storage Manager User's Guide Broadcasting Alerts About Status and Activity You can set maxView Storage Manager to send status alerts about a specified system to all users who are logged into your storage space. You might want to do this if your storage space isn't managed by a dedicated person, or if that particular system is off-site or not connected to a monitor. Event alerts signal everyone working on the storage space that a system requires technical assistance.
maxView Storage Manager User's Guide 4. Click Apply. Viewing Advanced Statistics Use the Statistics Viewer to view the advanced statistics for the controllers, hard drives, SSDs, and logical drives in your storage space, including maxCache caching statistics. To view the statistics for a component, select it in the Enterprise View then, on the Storage Dashboard, click the Advanced Statistics link, on the Summary tab.
maxView Storage Manager User's Guide Controller Statistics maxCache Statistics for a Logical Drive Resetting the Statistics Counters In maxView Storage Manager, advanced statistics are cumulative. That is, the statistics continue to accumulate until you reset the counters for a controller to zero. To reset the statistics counters for a controller: 1. In the Enterprise View, select a system, then select the controller you want to reset. 2. On the ribbon, in the Controller group, click Set Properties.
maxView Storage Manager User's Guide Changing an Operating System's Event Log Setting In addition to the maxView Storage Manager event log, all Warning- and Error-level events on a system are recorded in its operating system event log. You can customize the level of events that are recorded, or you can disable operating system event logging. To change or disable operating system event logging on a system: 1. In the Enterprise View, select a system. 2.
maxView Storage Manager User's Guide 11 Managing Your Storage Space This section describes the advanced features in maxView Storage Manager that help you manage your storage space.
maxView Storage Manager User's Guide • The server template file (default, ControllerConf.xml) is editable. For example, you may need to change the disk drive capacity or logical drive size to accommodate the differences on each machine. • Drives from the same vendor with slightly different capacities (147GB vs 150GB, for instance) are considered interchangeable. If the logical drive capacity changes as a result of the size difference, it is scaled accordingly.
maxView Storage Manager User's Guide 7. Repeat these steps for each controller on the server. Choose a different server template file in Step 3, as needed. Managing Remote Systems maxView Storage Manager has a wizard to help you manage the remote systems in your storage space. The wizard simplifies the process of connecting to remote systems from the local system and adding them to the Enterprise View.
maxView Storage Manager User's Guide 2. When the Add System window opens, click System Not Present. The Add System Manually window opens. 3. Enter the system name and login credentials in the space provided, then click Add. The window closes and the system appears in the discovered systems list in the Add System window. 4. Select the system, then click Add. maxView Storage Manager connects to the remote system and adds it to the Enterprise View.
maxView Storage Manager User's Guide 3. Click Delete. maxView Storage Manager removes the remote system(s) from the Enterprise View. Changing the Auto-Discovery Settings Auto-discovery, in maxView Storage Manager, is enabled by default. The auto-discovery task runs in the background each time maxView Storage Manager is started. You can disable auto-discovery if desired, and configure the auto-discovery settings described below. To change the auto-discovery settings on a system: 1.
maxView Storage Manager User's Guide 3. To enable/disable auto-discovery, select Enable Auto Discovery. (This option toggles between enabled and disabled.) 4. Update the auto-discovery settings, as needed: • In the Auto Discovery Base Port field, enter the port number for the auto-discovery task. You can use any available port for auto-discovery. The default port is 34570. If you change the port, you must restart the maxView Storage Manager Agent for the change to take effect.
maxView Storage Manager User's Guide 3. Click OK to clear the configuration; click Cancel to close the window without clearing the configuration. Changing the Agent Base Port Setting You can change the base port setting for the maxView Storage Manager Agent, if needed, to accommodate changes in your network or IT requirements. The Agent can use any open port for communication. The default port is 34571.
maxView Storage Manager User's Guide 12 Solving Problems This section describes how to troubleshoot the components in your storage space. General Troubleshooting Tips If you experience problems installing or using maxView Storage Manager, try these troubleshooting tips first: • Ensure that all managed systems are powered on and that you are logged in to any remote systems that you want to manage. (See Logging into Remote Systems from the Local System on page 37 for more information.
maxView Storage Manager User's Guide Recovering from a Disk Drive Failure This section describes how to recover when a disk drive or SSD fails: • If the logical drive is protected by a hot spare, see Failed Disk Drive Protected by a Hot Spare on page 109. • If the logical drive is not protected by a hot spare, see Failed Disk Drive Not Protected by a Hot Spare on page 109.
maxView Storage Manager User's Guide Disk Drive Failure in a RAID 0 Logical Drive Because RAID 0 volumes do not include redundancy, if a disk drive fails in a RAID 0 logical drive, the data cannot be recovered. Correct the cause of the failure or replace the failed disk drives. Then, restore your data from backup, if available.
maxView Storage Manager User's Guide Rebuilding Logical Drives A hot-swap rebuild occurs when a controller detects that a failed disk drive in a logical drive has been removed and then reinserted. To start a hot-swap rebuild: 1. Following manufacturer's instructions, gently pull the failed disk drive from the server without fully removing it, then wait for it to spin down fully before continuing. 2. If there is nothing wrong with the disk drive, reinstall it, following manufacturer's instructions.
maxView Storage Manager User's Guide A Selecting the Best RAID Level When you create logical drives in maxView Storage Manager, you can assign a RAID level to protect your data. Each RAID level offers a unique combination of performance and redundancy. RAID levels also vary by the number of disk drives they support.
maxView Storage Manager User's Guide Comparing RAID Levels Use this table to select the RAID levels that are most appropriate for the logical drives on your storage space, based on the number of available disk drives and your requirements for performance and reliability.
maxView Storage Manager User's Guide Non-redundant Logical Drives (RAID 0) A logical drive with RAID 0 includes two or more disk drives and provides data striping, where data is distributed evenly across the disk drives in equal-sized sections. However, RAID 0 logical drives do not maintain redundant data, so they offer no data protection. Compared to an equal-sized group of independent disks, a RAID 0 logical drives provides improved I/O performance.
maxView Storage Manager User's Guide Drive Segment Size (Smallest Disk Drive) Disk Drive 1 Disk Drive 2 250 GB 400 GB Disk Drive 1 1 – 250 Disk Drive 2 1 – 250 Unused Space = 150 GB RAID 1 Logical Drive = 250 GB Disk Drives in Logical Drive RAID 1 Enhanced Logical Drives A RAID 1 Enhanced (RAID 1E) logical drive—also known as a striped mirror—is similar to a RAID 1 array except that data is both mirrored and striped, and more disk drives can be included.
maxView Storage Manager User's Guide RAID 10 Logical Drives A RAID 10 logical drive is built from two or more equal-sized RAID 1 logical drives. Data in a RAID 10 logical drive is both striped and mirrored. Mirroring provides data protection, and striping improves performance. Drive segment size is limited to the size of the smallest disk drive in the logical drive.
maxView Storage Manager User's Guide RAID 5 Logical Drives A RAID 5 logical drive is built from a minimum of three disk drives, and uses data striping and parity data to provide redundancy. Parity data provides data protection, and striping improves performance. Parity data is an error-correcting redundancy that's used to re-create data if a disk drive fails. In RAID 5 logical drives, parity data (represented by Ps in the next figure) is striped evenly across the disk drives with the stored data.
maxView Storage Manager User's Guide RAID 50 Logical Drive A RAID 50 logical drive is built from six to forty-eight disk drives configured as two or more RAID 5 arrays, and stripes stored data and parity data across all disk drives in both RAID 5 logical drives. (For more information, see RAID 5 Logical Drives on page 117.) The parity data provides data protection, and striping improves performance. RAID 50 logical drives also provide high data transfer speeds.
maxView Storage Manager User's Guide RAID 6 Logical Drives A RAID 6 logical drive—also known as dual drive failure protection—is similar to a RAID 5 logical drive because it uses data striping and parity data to provide redundancy. However, RAID 6 logical drives include two independent sets of parity data instead of one. Both sets of parity data are striped separately across all disk drives in the logical drive.
maxView Storage Manager User's Guide B Icons At-a-Glance The following is a complete list of icons used in maxView Storage Manager. It contains the icons on the ribbon, in the Enterprise View and on tabs and dialog boxes. See Overview of the Main Window on page 27 for more information.
maxView Storage Manager User's Guide Icon Description Logical disk delete Logical disk erase Ribbon Physical Disk Icons Icon Description Physical disk set Assign physical disk as spare Unassign physical disk as spare Physical disk initialization Physical disk verify Physical disk erase Physical disk locate Ribbon MaxCache Icons Icon Description maxCache container create maxCache set properties maxCache locate maxCache container verify maxCache container delete maxCache container disable Enterprise Vi
maxView Storage Manager User's Guide Icon Description Logical disks Physical disk Hard disk drive Solid State drive Physical disks Enclosure Connector or other physical device Enterprise View Status Icons Icon Description Enterprise OK Enterprise error Enterprise no access Enterprise warning Enterprise View System Icons Icon Description System OK System error System missing System no access System warning Enterprise View Connector Icons Icon Description Connector OK Connector failed Connector missin
maxView Storage Manager User's Guide Icon Description Connector warning Enterprise View Controller Icons Icon Description Controller OK Controller failed Controller missing Controller warning Enterprise View Enclosure Icons Icon Description Enclosure Management OK Enclosure Management failed Enclosure missing Enclosure Management warning Enterprise View Physical Disk Icons Icon Description Physical disk OK Physical disks OK Physical disks failure Physical disks missing Physical disks warning Enterp
maxView Storage Manager User's Guide Icon Description maxCache container warning Tab Icons Icon Description Summary Properties Resources Events Task Dialog Box Icons Icon Description E-mail notification Chart Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev.
maxView Storage Manager User's Guide Index A activity in storage space 31 event log 31 task log 31 activity on storage space, See monitoring adapters, See controllers Add System wizard 103 advanced settings 42, 63 Agent 15, 35, 36, 37 introduction 15, 35, 37 starting 36 Linux 36 Solaris 36 Windows 36 startup order 35 alarm 79 controllers 79 disabling 79 disabling 79 controller-level 79 systems 79 silencing 79 ARCCONF command line utility 13, 76 SETSTATE command 76 archive file 111 auto-discovery 103 automa
maxView Storage Manager User's Guide E H email notifications 86, 91, 92, 94, 95, 96, 97 "from" address 92 changing "from" address 91, 95, 96 changing SMTP server 91, 95, 96 failed test emails 95 modifying recipient information 91, 95 recipient addresses 91 removing recipients 91, 95 setup 91 SMTP server settings 92 template 91, 96 test emails 91, 94 Email Notifications Manager 86, 91, 94, 97 opening 91 test emails 91, 94 enclosures 31, 73, 89, 90 fan status 31, 89, 90 identifying 73 locating 73 monitorin
maxView Storage Manager User's Guide logical drives (continued) hybrid RAID 41, 52, 53 increasing capacity 53, 56, 59, 61 initialize methods 56 manual verification 57 maximum size 59 non-redundant 114 options for creating 38 partitioning 39, 42, 43 RAID 1 114 RAID 10 116 RAID 1E 115 RAID 5 117, 118 RAID 50 118, 119 RAID 6 119 RAID 60 119 RAID segments 113 read cache 55 rebuilding 49, 76, 109, 111 remove disk drive or segment 59, 60 renaming 54 replace disk drive or segment 59, 60 replacing disk drives 76 s
maxView Storage Manager User's Guide physical drives 78 verifying and fixing 78 pool hot spares 44, 45 power management 66, 67, 68 disabling 68 stay awake period 67 timers 66 Properties tab 73 R RAID 56, 114, 115, 116, 117, 118, 119 non-redundant logical drives 114 RAID 0 114 RAID 1 114 RAID 10 116 RAID 1E 115 RAID 5 117, 118 RAID 50 118, 119 RAID 6 56, 119 stripe size 56 RAID 60 56, 119 stripe size 56 RAID levels 38, 40, 56, 60 changing 56, 60 custom configuration 40 express configuration 38 selecting 40
maxView Storage Manager User's Guide V W verifying and fixing logical drives 57, 58 verifying and fixing physical drives 78 verifying logical drives 57 automatic verification 57 background verification 57 manual verification 57 Windows 36 starting the Agent 36 write cache 55 write-back 55 write-through 55 Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev.
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