Product guide

110
Chapter Five Problem Solving
Problems with the Network
(continued)
The Activity LED does not illuminate.
q Make sure you’ve loaded the correct network drivers.
q Network may be idle. Try accessing a server.
The controller stopped working when an add-in adapter was installed.
q Make sure the cable is connected to the port from the onboard network
controller.
q Make sure the PCI BIOS is current. Try the “PCI Installation Tips” below.
q Make sure the other adapter supports shared interrupts. Also, make sure
the operating system supports shared interrupts; OS/2
†
does not.
q Try reseating the add-in adapter card.
The add-in adapter stopped working without apparent cause.
q Try reseating the adapter first; then try a different slot if necessary.
q The network driver files may be corrupt or deleted. Delete and then reinstall
the drivers.
q Run the diagnostics.
PCI Installation Tips
Some common PCI tips are listed here.
q Reserve interrupts (IRQs) and/or memory addresses specifically for ISA
adapters. This prevents PCI cards from trying to use the same settings
ISA cards are using. Use the SSU to keep track of ISA adapter resources.
q Certain drivers may require interrupts that are not shared with other PCI
drivers. The SSU can be used to adjust the interrupt numbers for PCI
devices. For certain drivers, it may be necessary to alter settings so that
interrupts are not shared.
Problems with Application
Software
If you have problems with application software, do the following:
q Verify that the software is properly configured for the system. See the
software installation and operation documentation for instructions on setting
up and using the software.
q Try a different copy of the software to see if the problem is with the copy
you are using.
q Make sure all cables are installed correctly.
q Verify that the server board jumpers are set correctly.