Product guide

109
Chapter Five Problem Solving
Cannot Connect to a Server
q Make sure you are using the drivers that are shipped on the system Micron
Configuration Software CD for the onboard network controller.
q Make sure the driver is loaded and the protocols are bound.
q Make sure the network cable is securely attached to the connector at the
system back panel and that the network controller Link LED is on (visible at
back panel). If the cable is attached but the problem persists, try a
different cable.
q Make sure the hub port is configured for the same duplex mode as the
network controller.
q Check with your LAN administrator about the correct networking software
that needs to be installed.
q If you are directly connecting two servers (no hub), you will need a
crossover cable (see your hub documentation for more information on
crossover cables).
q Check the network controller LEDs that are visible through an opening at
the system back panel.
Problems with the Network
The server hangs when the drivers are loaded.
q Change the PCI BIOS interrupt settings. Try the “PCI Installation Tips”
below.
Diagnostics pass, but the connection fails.
q Make sure the network cable is securely attached.
q Make sure you specify the correct frame type in your NET.CFG file.
The Link LED does not illuminate.
q Make sure you have loaded the network drivers.
q Check all cable connections.
q Try another port on the hub.
q Make sure you have the correct type of cable between the adapter and the
hub. Some hubs require a crossover cable while others require a straight
through cable (for more information on crossover cabling, see your hub
documentation).