Product guide

102
Chapter Five Problem Solving
Initial System Startup
Problems that occur at initial system startup are usually caused by incorrect
installation or configuration. Hardware failure is a less frequent cause.
Checklist
q Are all cables correctly connected and secured?
q Are the processors or processor termination board fully seated in their slots
on the server board?
q Are all add-in ISA and PCI boards fully seated in their slots on the server
board?
q Are all switch and jumper settings on the server board correct?
q Are all jumper and switch settings on add-in boards and peripheral devices
correct? To check these settings, refer to the manufacturer’s
documentation that comes with them. If applicable, ensure that there are
no conflicts—for example, two add-in boards sharing the same interrupt.
q Are all SDRAM DIMMs installed correctly?
q Are all peripheral devices installed correctly?
q If the system has a hard disk drive, is it properly formatted or configured?
q Are all device drivers properly installed?
q Are the configuration settings made with the SSU correct?
q Is the operating system properly loaded? Refer to the operating system
documentation.
q Did you press the system power on/off switch on the front panel to turn the
server on (power on light should be lit)?
q Is the system power cord properly connected to the system and plugged
into a NEMA 5-15R outlet for 100-120 V~ or a NEMA 6-15R outlet for 200-
240 V~?
q Is AC power available at the wall outlet?
q Are all integrated components from the tested components lists? Check the
tested memory and chassis lists, as well as the supported hardware and
operating system list on the Micron Technical Support website.