Instruction manual

C-2
ARO-1130SA Installation and Hardware Guide
Problems Running the Software On Your
Windows NT Server
If the Adaptec CI/O Management Software does not start when you
double-click the program icon and you see a warning box with
Unable to Initialize IOMAPI, try the following:
■
Verify that the following NT services have a status of Started
(double-click the Services icon in Control Panel). If they do
not, select each service and press the Start button:
CIO Array Management Service
CIOArrayManager RPC Command
CIOArrayManager RPC EventP
CIOArrayManager RPC Event
NobleNet Portmapper
■
Make sure you have the proper security access rights to the
Windows NT Services. The Windows NT Services can be
started, stopped, paused, etc., by different users (administra-
tors, power users, local users, etc.) according to the NT service
security rules defined by Microsoft (refer to the Windows NT
documentation for more details).
■
Verify that the Registry was updated correctly during installa-
tion. If the values do not match the values listed below, try
reinstalling the Adaptec CI/O Management Software:
– The correct entries for
HKEY_LOCAL_MACHINE\
SYSTEM\CurrentControlSet\Services\
CIOArrayManagement
are:
DisplayName: REG_SZ: CIO Array Management
Service (v x.xx)
ErrorControl: REG_DWORD: 0x01
ImagePath: REG_SZ: [Pathname specified during
installation]iomgr.exe
ObjectName: REG_SZ: LocalSystem
Start: REG_DWORD: 0x02
Type: REG_DWORD: 0x110
SharedMemName: REG_SZ: iomgr.shm