Specifications

I/A 70 Series Backup and Restore

Version 3.0 - Network and local peripherals

9 FAQ’s / Troubleshooting.

This section covers all previous versions of the I/A 70 Series Backup and Restore CD.

Check it out before you give up. Problem not solved? Contact Ron.Deen@IPS.Invensys.com.

9.1 How do I connect the Jaz Traveler?

The Jaz Traveler is the name for the Parallel port connection for the Jaz drive. The Traveler package

from Iomega contains the documentation and two connectors, which are used in conjunction with

the supplied SCSI cable from the Jaz drive. The two supplied connectors go to both ends of the 50-

pin SCSI cable.

9.2 After the backup, the system won’t boot.

When the backup drive is a SCSI or IDE drive (Not a drive on the parallel port or a tape drive), the

backup drive MUST be removed/detached from the system. I/A will not finish booting when there

are two or more drives in the system. (Drive letters are mixed up and NT/Nutcracker crashes, has to

do with the FOXGINA.DLL file).

On the other hand you may just have cloned your empty backup drive to the system disk in which

case I wish you luck (and lots of it).

9.3 During first boot: “Your drive may be corrupt”.

Don’t worry, this is normal!!!

A message like:

Warning: your drive may be corrupt. Please let AUTOCHECK run etc......

appears on the console. You should only see this whenever you have done a restore or you have a

Jaz drive (or something like it) still connected to the system and it was never “seen” by NT before.

In these cases the file system was left in an “unknown” state causing NT to report this message.

Allow NT to check the file system. The system will reboot afterwards and should not complain

anymore. Detach the backup drive though. It’s better that way.

9.4 Backup goes to the C: drive.

This is because the backup software is DOS based and as a result does not assign a drive letter to

the NTFS partitions since MS-DOS does NOT recognize these.

The removable drives and FAT partitions are accounted for and this explains why the backup usually

goes to the C: drive.

9.5 My ATAPI ZIP drive does not work.

ATAPI ZIP drives are no longer supported

FAQ’s / Troubleshooting.

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