Drive Image 5.
PowerQuest® Drive Image® 5.0 User Guide Manual Version 1—September 2001 © 1994–2001 PowerQuest Corporation All rights reserved. This product and/or its use may be covered by one or more of the following patents: 5,675,769; 5,706,472; 5,930,831; 6,088,778; 6,108,759; 6,173,291; 6,185,666; 6,178,487; 6,178,503. Additional patents may be pending. Please refer to www.powerquest.com/legal_notices for additional information about PowerQuest’s patents.
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of the Commercial Computer Software-Restricted Rights at 48 CFR 52.227-19, as applicable. Contractor/Manufacturer is PowerQuest Corporation/P.O. Box 1911/Orem, UT 84059-1911/U.S.A. 6. LIMITED WARRANTY. (a) PowerQuest warrants to you, the original end user, (i) that the Software, other than third-party software, will perform substantially in accordance with the accompanying documentation and (ii) that the Software is properly recorded on the disk media.
Table of Contents Introduction What Is Drive Image? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Drive Image System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Chapter 1: Getting Started Installing Drive Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Creating Rescue Diskettes under Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 4: Restoring Image Files with Drive Image DOS Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Restoring Images from CD Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Restoring an Image File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Resize Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mobile Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Restoring Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Starting DataKeeper from a Windows Shortcut . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Exiting DataKeeper . . . . . . . .
Introduction What Is Drive Image? Drive Image is a fast, inexpensive, and complete hard-disk imaging solution. Unlike file-by-file copying utilities, Drive Image uses SmartSector® imaging to create an exact image of a hard disk or partition. With Drive Image, you can create and restore a compressed image file of an entire hard disk or individual partitions of a hard disk on a network, Jaz, Zip, MO, CD or other removable media device.
Drive Image System Requirements Hardware/Software Requirement Processor Intel 386SX (Intel 486 or above recommended) RAM 16 MB (32 MB recommended; 32 MB required for FAT32 or NTFS) 3.5-inch diskette drive 3.5-inch diskette drive (DOS-only or OS/2 machines) CD-ROM drive Any speed; An MM2-compliant IDE, SCSI or SCSI PCMCIA CD-R or CD-RW drive for creating images directly to CD Hard disk free space 26 MB Operating system Windows 95, Windows 98, Windows Me, Windows NT 3.51 or 4.
C H A P T E R 1 Getting Started This chapter includes the following information: • Installing Drive Image • Creating Rescue Diskettes under Windows • Installing on an OS/2 or DOS-Only Computer • Installing Removable Device Drivers • QuickImage or Drive Image DOS? • Before Running Drive Image DOS or QuickImage • Running QuickImage • Running Drive Image DOS • Uninstalling Drive Image • Getting Online Help 3
Installing Drive Image You can install Drive Image from any of the following operating systems: • • • • • Windows 95/98 Windows Me Windows NT 4.0 Workstation Windows 2000 Professional Windows XP For DOS or OS/2, see “Installing on an OS/2 or DOS-Only Computer” on page 5. 1 Insert the Drive Image CD into your CD-ROM drive. 2 If CD auto-run is enabled, the installation program automatically launches when you place the Drive Image CD in your CD-ROM drive.
You cannot install Drive Image on a dynamic disk. Dynamic disks are not supported. Drive Image 5.0 will not overwrite previous versions of Drive Image that you have installed on your machine. Creating Rescue Diskettes under Windows You can create Drive Image rescue diskettes under Windows 95 or later. There are two diskettes for Drive Image. The first is a DOS boot diskette. The second includes the Drive Image program.
This batch file creates two rescue diskettes. The first diskette is a DOS boot diskette. It also contains the removable media device drivers. The second diskette includes the Drive Image program. You should be aware of the limitations of the rescue diskettes as listed above. Installing Removable Device Drivers During Setup, Drive Image allows you to install drivers for Iomega and Magneto-Optical removable media storage devices. • To install Iomega drivers, select Iomega drivers during installation.
Drive Image DOS You should use Drive Image DOS if you want to perform one of the following tasks: • You want to do a disk to disk operation (for upgrading a hard disk). • You want to perform partition management tasks, such as creating extended partitions, deleting and hiding partitions, or setting the active partition. • If you regularly change your partition configuration, you will need to use the DOS interface to create and restore image files.
Running QuickImage QuickImage is a Windows-based product and must be run from your hard disk. 1 From the Windows Start menu, click Programs ➤ PowerQuest Drive Image 5.0 ➤ QuickImage. The PowerQuest QuickImage main screen appears. First, you create a QuickImage definition, which determines which partitions to back up, the path and filename for the image file, and other options for the backup you want to create. After you create the definition, you can schedule a task to create or restore image files.
2 Reboot your machine. DOS loads and displays an A: prompt. 3 Insert the Drive Image program floppy (Diskette #2 of the Drive Image rescue diskette set). 4 Press . Using Drive Image without a Mouse You can navigate through Drive Image using a mouse, or you can use keyboard commands. Press Alt and the mnemonic (underlined character on the button or menu command) as a substitute for buttons and menu commands. For example, you can press at the main screen instead of clicking Create Image.
C H A P T E R 2 QuickImage This chapter includes the following information: • Overview • Creating a QuickImage Definition • Opening an Existing QuickImage Definition • Deleting a QuickImage Definition • Creating an Image or Scheduling a Task • Editing a Scheduled Task • Deleting a Scheduled Task • Restoring an Image with QuickImage 11
Overview Use QuickImage to create or restore an image file from within Windows and to run Drive Image at the time and frequency you specify. QuickImage automates the backing up and restoring of specified drives on your computer. When you start QuickImage, first you create a QuickImage definition that specifies which partitions to back up, the filename for the backup image, and any comments and advanced options you wish to save.
If desired, you can enter a path to specify removable media, such as a CD-R drive or Zip drive. (You cannot browse to a CD drive from within QuickImage. Instead, type the full path and filename to specify a CD-R or CD-RW drive.) If QuickImage does not recognize the drive letter when it is time to create the image file, you will be prompted to browse for the drive. After you locate it, the drive will be saved, and you will not have to browse before creating subsequent images.
6 (Optional) Click Advanced Options to check for file system errors, verify disk writes, verify image contents, split an image file into multiple files (for copying later to removable media), select a compression level, or password protect your image file. See page 27 for additional information about compression levels. See “Advanced Options” on page 30 for additional information about the other options. 7 Click Save to save the QuickImage definition for later use, or click Create Image.
3 Click Delete. Creating an Image or Scheduling a Task After you have created a QuickImage definition, you can either create the image immediately or choose to schedule the task at a later time. IMPORTANT! QuickImage uses the Task Scheduler feature in Windows. Therefore, if you did not install Task Scheduler when you installed Windows, the Schedule task button and the Scheduled Task command on the View menu are disabled.
To create only one backup schedule, deselect Show multiple schedules, then continue with step 4. 4 Click New. 5 Select how often you want the back up to run from the Schedule Task drop-down list. Choose an option to specify how frequently to run Drive Image. Then specify details for the option. Option: Details: Daily • Start time. • Which days (every day, every two days, and so on). Weekly • Start time. • Which weeks (every week, every two weeks, and so on). • Which days of the week.
IMPORTANT! The three options “Stop the task if it runs” for a specified number of hours or minutes, “Stop the task if the computer ceases to be idle,” and “Stop the task if battery mode begins,” are disabled and do not work with Drive Image because the program runs in DOS mode. Instead, these three options are available for programs that run in Windows only. 8 (Optional) In the Scheduled Task Completed group box, select Delete the task if it is not scheduled to run again.
13 (Optional) Select Wait until shutdown to run Drive Image if you want to wait until you shut down the computer to run Drive Image. An icon appears in the task tray. When this option is selected, the QuickImage or Drive Image task will only run when the computer is shut down and the scheduled date and time to run the task has expired. 14 Click OK. The scheduled task will now appear in the Windows Scheduled Tasks folder.
3 Click Edit. Make the changes you want to the definition. 4 Click Apply then click OK. Deleting a Scheduled Task If you have created multiple schedules, you can delete the schedules that you no longer use. 1 From the QuickImage main screen, click View ➤ Scheduled Tasks. 2 Select the existing task you want to delete. 3 Click Delete. Restoring an Image with QuickImage You can use QuickImage to restore an image. 1 From the QuickImage program, click Open.
C H A P T E R 3 Creating Image Files with Drive Image DOS This chapter includes the following information: • Overview • Image Files and Hardware Configurations • Copying Windows NT or Windows 2000 Partitions • Creating Image Files on CD-R or CD-RW • Creating an Image File • Advanced Options 21
Overview You can use Drive Image to create image files on any physical or logical drive that DOS has assigned a drive letter, including floppy drives, secondary hard drives, network drives, and removable media storage devices such as Jaz, Zip, and MO drives. You can also create image files on NTFS, FAT, and FAT32 partitions and IDE or SCSI CD-R or CD-RW drives that have not been assigned drive letters.
PowerQuest has developed a solution that will allow you to update and edit the BOOT.INI file. The executable is NTFSINI.EXE. For additional information (in English), see the PowerQuest web site www.powerquest.com/support/primus/id381.html. Creating Image Files on CD-R or CD-RW Drive Image enables you to create image files directly on CD-R or CD-RW media. However, you must meet the following requirements, or the drive will not be available as a destination for an image file.
If you have multiple hard disks in your machine, the Select Source Drive screen appears. If you only have one hard disk, go to step 5 3 Select the disks that include the partitions you want to include in the image file. You can click All Disks to select partitions from every hard disk on your machine. 4 Click Next. The Select Source Partitions screen appears. It displays all the partitions on the disks that you selected. The partition map near the top of the screen is a graphic display of your hard disk.
black indicator for the 1024 cylinder limit. The indicators can be useful when you are creating partitions that need to be bootable, since many operating systems require that boot code be located somewhere within the first 2 GB of the disk. 5 If there are multiple partitions on the hard disks you selected previously, select the partitions you wish to include in the image file (the source partitions) from the partition list, or click Select All to automatically select all partitions.
7 Type the desired path and image filename in the Image File field (for example, D:\MYIMAGE.PQI). You must save your image file to a partition that you are not including in your image file. You can click Browse to find the directory where you want to save the image file. Click Browse to select a CD-R or CD-RW drive because you cannot just type the CD drive letter to save an image to CD. CD drives will appear in the list as \\.\pqcdx\name of drive, where x is the number of the CD drive.
If you are saving to floppy disks, be aware that drive letter A: is temporarily assigned to the virtual floppy used to boot Drive Image. Save to B: to save the image on floppy disks. You may need to create DOS boot diskettes to access network drives while running Drive Image. Your network administrator can help you get the correct network drivers to copy onto the first Drive Image rescue disk. 8 (Optional) Type brief comments about your image file in the Image File Comments field.
• No Compression is usually the fastest method for creating an image file and is useful if storage space is not an issue. However, if you are saving your image file to a busy network drive or to a relatively slow removable media device, high compression may be faster than no compression since there is less data to write to the file. Drive Image selects No Compression by default. • Low compression offers a 40% average compression ratio. • High compression offers a 50% average compression ratio.
If you entered a name of a current file (step 6), Drive Image displays a message that already exists. You can replace the existing file or choose a new filename. If you click Replace, the existing image file will be deleted immediately. If Drive Image detects that you are saving your image file to a floppy drive or removable media, it enables a media-spanning feature that spreads the image file over a series of disks.
Advanced Options The Create Image Advanced Options dialog appears when you click Advanced Options at the Ready To Create Image File screen. Select this: To do this: Check for File System Errors Clear the Check for File System Errors check box if you want to disable error checking. If you have already used a disk utility program such as ScanDisk or CheckDisk to check your hard disk for errors, it is not necessary to have Drive Image check for file system errors.
Select this: To do this: Verify Image Contents If you select this option, Drive Image: • Checks to see that all of the segments ofthe image (such as myfile.pqi, myfile.002, myfile.003, and so forth) are available for you to open. • Checks to see that the internal data structures in the image file match the data that is available. • Checks to see that the image file can be uncompressed and create the expected amount of data.
C H A P T E R 4 Restoring Image Files with Drive Image DOS This chapter includes the following information: • Overview • Restoring Images from CD Drives • Restoring an Image File • Resize Options • Advanced Options 33
Overview This chapter describes restoring a Drive Image image file to a different drive or partition. To restore only selected files from a compressed or spanned image file, see “Restoring Files or Partitions” on page 67. If you received a demo version of Drive Image, you cannot restore image files.
3 In the Image File field, enter the path and filename of the image file you want to restore, or click Browse to select the path and image file. You can restore an image file from any physical or logical drive that DOS has assigned a drive letter, including floppy drives, secondary hard drives, network drives, and most removable media storage devices. If you are restoring an image from a CD, refer to “Restoring Images from CD Drives” on page 34.
myfile.002, myfile.003, and so forth) are available for you to open, the internal data structures in the image file match the data that is available, and the image file can be uncompressed and create the expected amount of data. Drive Image reports whether the image file passes or fails the integrity check. 4 Click Next. At any point prior to actual image file restore, you can click Back to return to the previous step and change your settings.
The partition list includes all the partitions on your machine. If you have more than one hard disk, the first column in the partition list shows the disk on which a partition is located. When you restore an image to unallocated space, Drive Image creates a new partition for the image. The unallocated space where you restore an image must be at least as large as the used space required by the image.
10 Click Resize. The Resize Partition window appears. 11 In the New Size field, enter the size for the new partition (in MB), then click OK. The size you enter must be equal to or larger than the Minimum Size and less than or equal to the Maximum Size displayed in the dialog. Since partitions must end on a cylinder boundary, Drive Image rounds the new size up to the next cylinder boundary. 12 Click Accept. When you restore the image file, Drive Image will resize the partition.
13 Click Next. If you selected an existing partition as the destination, a message appears to remind you that the existing partition will be deleted before your image is restored. Drive Image does not delete the partition until you click Finish on the Ready to Restore Image File screen; if you cancel the restore process before clicking Finish, your existing partition will still be there.
Drive Image displays all the information you have entered to this point. To change any settings, click Back. 16 (Optional) To enable bad-sector checking, turn on DOS disk-write verification, check for file system errors, or hide partitions after restore, click Advanced Options. For more information, see “Advanced Options” on page 41. IMPORTANT! Restoring partitions can cause the drive letters of subsequent partitions to change. This may make the computer unbootable or cause applications to fail.
The Restoring the Image dialog appears, tracking the progress of the image restore. Upon completion, the following message appears: “Image was restored successfully.” 18 Click OK to return to the Drive Image main screen. Resize Options If the unallocated space on the destination drive is greater than the space required by the partitions you are restoring, you have three options for how to handle the extra space.
Option: Description: Skip Bad Sector Check This is selected by default to save time in restoring the image file. Although most drives do not have bad sectors, the potential for problems increases during the lifetime of the hard drive. If you have an older hard drive, it is wise to enable bad-sector checking by clearing the Skip Bad Sector Check box. Verify Disk Writes Click Verify Disk Writes if you want to enable DOS disk write verification.
C H A P T E R 5 Copying Disk to Disk This chapter includes the following information: • Preparation • Procedure • Advanced Options Preparation If you are upgrading to a new hard drive, refer to “Using Drive Image with SCSI Hard Disks” or “Using Drive Image with Drive Overlay Software” on page 86 if needed. It is strongly recommended that you perform the following steps before upgrading to a new hard drive or using the Drive Image to copy disk to disk. • Create a set of Drive Image rescue diskettes.
If you are copying from one partition to another partition on the same hard disk, go directly to the steps outlined under “Procedure” on page 45. IMPORTANT! If you are using Drive Image to copy a Windows NT partition, refer to “Copying Windows NT or Windows 2000 Partitions” on page 22 for information about the BOOT.INI. Setting Up a Dual Hard Disk System 1 Get the manufacturer’s installation guides for both drives.
If there is no Auto-Detect option, you may be required to enter the specific number of heads, cylinders, and megabytes of the drives. This information is usually printed on the drive’s outside cover. If it is not, contact the drive manufacturer. 10 If the BIOS does not support hard drives larger than 504 megabytes, follow the destination drive manufacturer’s instructions to install any software included with the drive.
The Select Source Drive screen appears. 2 Select the disk or disks that include partitions you want to copy, then click Next. At any point prior to actually copying partitions, you can click Back to change your settings. 3 Select the source partition you wish to copy, or click Select All to select all partitions.
You may need to scroll to view all the partitions in the list. Note that if you have more than one hard disk on your machine, the first column in the partition list shows the physical hard disk where the partition is located. A check appears to the left of selected partitions. To deselect partitions, click again on a partition or click Select None to deselect all partitions at once. 4 Click Next.
7 If the destination partition or unallocated space is not large enough to accommodate the partition you wish to copy, or if you are copying the partition to a larger drive and want to set a specific size for the partition rather than use the proportional resize option, you can click Resize Source Partitions to specify a different size for the copied partition. If you do not want to resize the source partition, go to step 12. 8 Click Resize Source Partitions. The Resize Partitions window appears.
10 In the New Size field, type the size for the partition (in MB), then click OK. The size you enter must be equal to or larger than the Minimum Size and less than or equal to the Maximum Size displayed in the dialog. Since partitions must end on a cylinder boundary, Drive Image rounds the New Size up to the nearest cylinder boundary.
The Select Copy Type screen appears. 14 Select Replace or Backup to indicate why you are running Drive Image, then click Next. Select Replace if you are adding a hard disk to your system and using Drive Image to copy information from your old drive to the new drive. If you select Replace, Drive Image will hide the source partitions after copying them. If you select Backup, Drive Image will hide the destination partitions after copying them.
The Select Disk Write Mode screen appears. 15 Click Fast Mode to copy data as quickly as possible without integrity checks, or click Safe Mode to choose integrity checks for Drive Image to perform while copying the data. Be aware that choosing Safe Mode can increase the time necessary to copy data. If you choose Safe Mode, you can choose to check the hard disk for bad sectors and verify disk writes.
Drive Image displays all the information you have entered to this point. 17 (Optional) To alter any settings, click Back. To set options such as disabling file system error-checking or hiding partitions after copy, click Advanced Options. For more information, see “Advanced Options” on page 53. Copying multiple logical partitions can cause the drive letters of subsequent partitions to change. This may make the computer unbootable or cause applications to fail.
Advanced Options The Disk to Disk Advanced Options dialog appears when you click Advanced Options at the Ready To Copy Disk To Disk screen. Select this: To do this: Source Options Check for File System Errors Clear the Check for File System Errors check box if you want to disable error checking. If you have already used a disk utility program such as ScanDisk or CheckDisk to check your hard disk for errors, it is not necessary to have Drive Image check for file system errors.
Select this: To do this: Hide Source Partitions After Copy If you selected Replace at the Select Copy Type screen, this option is selected by default. Hiding the source partition will ensure that your drive letters do not change when you reboot your computer. It can also avoid problems caused by having two identical operating systems visible when you reboot. You can use this option to copy an operating system to a new disk and hide the original partitions. The new partitions will be active.
C H A P T E R 6 Common Partition Management Tasks This chapter includes the following information about the Tools menu in Drive Image DOS: • Displaying Drive Information • Creating Extended Partitions • Deleting Partitions • Hiding Partitions • Setting the Active Partition Overview The Tools drop-down menu on the Drive Image DOS main screen lets you manually perform some common partition-management tasks that Drive Image automatically performs when it processes image files or when it copies partitions.
Displaying Drive Information The Display Drive Information option lets you view information about the partitions on your current hard drive. • • • • Drive letters Volume (partition) labels Color-coded volume (partition) types Status (active partition) • • • • Partition size Used MB in partitions Free MB in partitions Primary or logical drive 1 At the Drive Image DOS main screen, click Tools ➤ Display Drive Information.
It is not necessary to manually create an extended partition when you restore an image of a logical partition. Drive Image automatically creates an extended partition if one does not already exist. 1 At the Drive Image DOS main screen, click Tools ➤ Create Extended Partition. The Create Extended Partition window appears. 2 Select an unallocated space from the partition list. If there is no unallocated space on your computer, you must delete an existing partition to create unallocated space.
The Delete Partitions window appears. 2 From the Physical Drives drop-down list, choose the disk where the partition you want to delete is located. 3 Click the partition you wish to delete. You may need to scroll to view all the partitions on your computer. 4 Click Delete. The Delete Partition dialog appears, displaying the selected partition and its volume label. 5 Type OK, then click OK. Drive Image deletes the partition and displays the message: “Volume was deleted successfully.
Before hiding and unhiding partitions, be aware of the following restrictions. • Hiding or unhiding a partition can cause the drive letters of subsequent partitions to change. This may make the computer fail to boot or cause applications to fail. • If your hard drive contains more than one primary partition, only one is visible by default. When you use the Set Active Partition feature, Drive Image unhides the selected primary partition and automatically hides all other primary partitions.
Setting the Active Partition The Set Active Partition feature allows you to make a primary partition the active (bootable) partition. Only one primary partition can be active at a time. To be bootable under most operating systems, a primary partition must be located on the first (master) drive, and it must contain an operating system. When your computer boots, it scans the partition table of the first drive to find the active partition, then boots from that partition.
C H A P T E R 7 ImageExplorer This chapter includes the following information: • Overview • PowerQuest ImageExplorer—Main Screen • Modifying Images • Restoring Files or Partitions • Verifying Image Files • Deleting Image Files • Displaying Information About Images • Displaying Information About Partitions • Viewing Files within an Image File • ImageExplorer Options • Online Help • Exiting ImageExplorer Overview PowerQuest ImageExplorer simplifies management of your image files.
ImageExplorer also provides description capabilities, so you can easily identify individual image files and partitions. ImageExplorer runs under Windows 9x, Windows Me, Windows NT Workstation and Server, Windows 2000 Professional, and Windows XP. PowerQuest ImageExplorer—Main Screen The ImageExplorer main screen is divided into three panes: Locate, Recent, and Contents.
Screen area: Description: Toolbar Provides quick access to common tasks. You can display or hide the toolbar using the View menu. You can also use the View menu to determine whether to display text labels on the toolbar buttons. Status bar Displays a brief description of the toolbar button where the pointer is located. You can display or hide the status bar using the View menu.
What you copy: Result: Partition within an image file If the partition is copied to another image file, the Copy to Image dialog appears and the partition is added to the image file and inherits the characteristics of the target image file including compression ratio, password, and so forth. If the partition is copied to a folder, the Copy to Image dialog is displayed and the partition is added to a newly created .PQI image file.
Splitting an Image into Multiple Files You can use ImageExplorer to split image files after they have been created. Use Split to save split image files to a fixed drive or network drive and later transfer the files to removable media, such as a CD-RW. You split an image by copying the whole image or selected partitions to a new image file and then splitting the new image file. 1 Copy the image file you want to split from the Locate or Recent pane into the Locate pane. The Copy to Image dialog appears.
Combining Files that Make up an Image If you select a file that is part of a split image (an image that is split across several files) and copy the file to a new image file, ImageExplorer automatically combines all the pieces of the image in the new Destination image. This feature is useful when you copy an image file stored on removable media to save a network directory or your hard disk.
Low Low compression offers a 40% average compression ratio. High High compression offers a 50% average compression ratio. 3 Specify any other options for the new image file (such as a description, a password, or a split size). 4 Click Copy. Adding or Changing an Image File Description 1 Copy the image file you want to add a comment for from the Locate or Recent pane into the Locate pane. The Copy to Image dialog appears. 2 Under Description, type comments about the image file.
If you selected an image file that was created with an older version of Drive Image or ImageExplorer, a progress bar displays while the ImageExplorer expands the image index. To speed up the process with older image files, refer to “Working with Images from Previous Versions of Drive Image” on page 68. 6 Click To this destination, then specify the location where you want to save the restored files. Click the browse button to navigate to the location you want.
2 Click File ➤ Verify Image. 3 When the check is complete, click OK. You can also right-click an image file, then click Verify Image from the quick menu. Deleting Image Files Use Delete to remove an entire image file, including all partitions, folders, and files. If you delete an image file that resides on your local hard disk, it is sent to the Windows Recycle Bin. 1 From the Locate or Recent pane, select the image file you want to delete.
Image date/time The date and time that the image file was created. Spanned Whether the image file is spanned over several disks or split into multiple segments. Compression Whether the selected partition is compressed or uncompressed. The level of compression (Low or High) is also specified. Low level compression yields an approximate 40% compression rate. High level compression yields approximately 50%. Password Protected Whether the image is password protected. 3 Click OK to exit the dialog.
Unused space in partition The amount unused space within the partition. Physical size in image The actual size of the partition within the image file. This physical size may differ from the partition size depending upon the amount of used and free space within the partition and the compression level. 4 Click OK to exit the dialog. Viewing Files within an Image File PowerQuest ImageExplorer enables you to view files within an image file. 1 In the Contents pane, select the file you wish to view.
3 (Optional) Specify the default byte size for splitting an image file. For example, if you want to save the file to CD, you could specify a file size of 670,000,000 bytes (650 MB) or less. 4 Click OK. You can also specify filename extensions that will display in ImageExplorer as image files. 1 Click Tools ➤ Options ➤ Image Extensions. 2 Type the image file extension in the Extension text box. File extensions can be up to three characters long and can contain alphanumeric characters.
C H A P T E R 8 PowerQuest DataKeeper This chapter includes the following information: • Getting Started • Monitoring Your System • Creating Custom Backups • Mobile Support • Restoring Backups • Starting DataKeeper from a Windows Shortcut • Getting Help • Exiting DataKeeper 73
Getting Started PowerQuest DataKeeper provides an easy way for you to perform secure, automated backups of all your important data. You can back up to your local hard disk, a second partition that has an assigned file system (such as FAT32) and drive letter, a network drive, or removable media such as LS-120, Jaz, or Zip drives. You can use DataKeeper to: • Back up combinations of files and folders on your computer with options such as password protection and file compression.
1 Insert the Drive Image CD into the CD-ROM drive. 2 Click Install DataKeeper in the installation browser, then follow the on-screen instructions to install the program. 3 When the setup is complete, deselect Yes, I want to launch DataKeeper, then click Finish. If the DataKeeper setup window does not appear automatically on screen, you can install the program manually: 1 From the Windows taskbar, click Start ➤ Run. 2 Type D:\AUTORUN in the Open text box.
3 Type the full path to the primary backup location in the text box, then click Next. The primary location can be a fixed local hard disk, a network disk, or removable media such as LS120, JAZ, or Zip drives. 4 If the primary backup location you typed in step 3 is a fixed local hard disk, skip to step 5 below; you do not need to specify a substitue backup location. 5 Otherwise, type the path to the substitute backup location in the text box, then click Next.
Creating Custom Backups DataKeeper has many options, beyond the default settings, that let you customize how your data is backed up. You can even save all the options you select to a backup specification file (.DKS) for later use. 1 From DataKeeper, click the Backup tab. If necessary, click Stop Monitoring to access the backup options on the Backup tab.
Option: Description: Specify file types (continued) To move file types between the Backup Files Matching and Ignore Files Matching list boxes, select the files you want, then click the appropriate arrow (<< or >>) to move the files. To add more file types to a list box, type *. in the Add file type text box, then click << or >>. To delete file types, select the extensions you want, then click Delete.
Option: Description: Keep daily/weekly/ monthly archive In the Options group box, select Keep daily/weekly/monthly archive. This option maintains archive copies, even if the number of copies has been exceeded. For example, if you specify that DataKeeper keep the last five versions of a backup, then you select Keep daily/weekly/monthly archive, DataKeeper does the following: • Saves the most recent five versions of the specified files.
You can now select to back up all files that meet the backup criteria you specified (the default choice). Or, you can limit the backup to those files that have been modified since the last backup, or created or modified since a specific date and time. 5 Click OK to begin the backup. 6 After you have created an initial backup, click Start Monitoring to have DataKeeper run in the background and automatically back up files that are changed.
1 From DataKeeper, click the Restore tab. 2 Select the backup location, then click OK. If you only have files at one backup location, skip this step and go to step 3. 3 Select the files, folders, and drives you want to restore. 4 Select Only display most recent version to list only the most recent backed up version of each file. Deselect the option to see all file versions. You can only restore those items that you have backed up using DataKeeper.
2 Check the Tag and Version columns of the Contents pane. You may need to scroll to the right to see the columns. The Version column displays the following information: • D - Daily backup • W - Weekly backup • M - Monthly backup The Version column is blank for files that are not archived files. The tag values in the Tag column (for example, aa, ab, or ac) are unique identifiers and are unrelated to the sequence or age of the backup.
Command Line option: -r [*.DKS] Description: Starts DataKeeper, loads the backup specification file you named, performs a backup, then exits DataKeeper. Example: "C:\Program Files\DataKeeper\DataKeeper.exe" -r C:\My Backup Specs\Manuals.dks -a Use with the -r option. Starts DataKeeper, loads the backup specification file you named, performs a backup of all selected files, then exits DataKeeper. Example: "C:\Program Files\DataKeeper\DataKeeper.exe" -r -a C:\My Backup Specs\Manuals.
Clicking the “–” near the upper-right corner of the DataKeeper window will minimize the program to the Windows system tray.
A P P E N D I X A Additional Tasks This appendix includes the following information: • Using Drive Image with SCSI Hard Disks • Using Drive Image with Drive Overlay Software • Using Drive Image on a Notebook Computer • Using Drive Image with a Castlewood ORB Drive • Assigning a CD-ROM Drive Letter • Editing the Virtual Floppy Disk • Using International Keyboards • Finding Jumper Settings 85
Using Drive Image with SCSI Hard Disks To use Drive Image on a SCSI hard drive, you must have a SCSI controller card that supports software Interrupt 13. Most SCSI controller cards let the user enable software Interrupt 13 support in the BIOS through the card. If your SCSI controller card does not allow you to set it to use software Interrupt 13, Drive Image will not work on drives attached to your SCSI adapter.
4 Restart the computer again, allowing the drive overlay program to load. 5 Put your Drive Image bootable diskette in your diskette drive (A:). 6 In the drive overlay boot menu, select the option to boot from a floppy disk. 7 Make sure that Drive Image is showing the correct size for each drive and the correct order for the copy sequence. 8 Finish the copy process. Scenario 2 • The system has a BIOS that does not support drives over 504 MB in size.
• The BIOS is upgraded to a BIOS that supports larger drives. • The destination drive is a SCSI drive that is larger than 504 MB. Steps 1 Leave the source drive set as the master. 2 Install the destination drive and set it as drive 0. 3 Run the BIOS and auto-detect the drives. 4 Make sure that LBA is off for the source drive. 5 Run the SCSI BIOS to make sure the SCSI drive is recognized correctly. 6 Restart the computer and allow the drive overlay program to load.
5 Restart the computer and allow the drive overlay program to load. 6 Put your Drive Image bootable diskette in your diskette drive (A:). 7 In the drive overlay boot menu, select the option to boot from a floppy disk. 8 Make sure that Drive Image is showing the correct size for each drive and the correct order for the copy sequence. 9 Finish the copy process.
Refer to your ORB drive owner’s manual, or contact Castlewood Systems, Inc. (www.castlewood.com or help@castlewood.com) for more information about configuring the ORB drive for use under DOS. Refer to www.powerquest.com/support/orb for more information about using Drive Image with an ORB drive. Assigning a CD-ROM Drive Letter If your computer has a CD-ROM drive or any form of removable media, you should be aware of potential problems with the way drive letters are assigned to these devices.
6 Look for a line that includes the word MSCDEX. The /L:drive parameter (in which drive is the drive letter that was assigned to your CD-ROM before you made changes with Drive Image) may appear at the end of this line. Change this letter to Z. Because the OS assigns all other available drive letters before assigning Z, this ensures that partition changes you make in the future will not invalidate your CD-ROM drive letter. For more information, type HELP MSCDEX at a DOS prompt.
Editing the Virtual Floppy Disk You may wish to modify the Virtual Floppy disk to include custom information, such as required drivers. Be aware that PowerQuest cannot support customized virtual boot disks. However, you can modify the Virtual Floppy with a utility like PowerQuest VF Editor, which is included on the Drive Image CD. For information about VF Editor beyond what is included in this user guide, refer to the VF Editor online help. 1 Click Start ➤ Programs ➤ PowerQuest Drive Image 5.0 ➤ VF Editor.
3 Drag the file you wish to change to your desktop, then right-click it and choose Edit. To add a custom driver that is not currently included in the Virtual Floppy file, drag the file into the VF Editor window, then go to step 7. 4 Make any changes you want. 5 Save the file, and exit the text editor. 6 Drag the edited file back into the VF Editor window. 7 Click Yes twice to overwrite the current file. 8 (Optional) To update more than one file within the Virtual Floppy, repeat steps 3 - 7 as needed.
If you use an international keyboard or character set, you must edit the AUTOEXEC.BAT and CONFIG.SYS files on the rescue disks. 1 The following lines are remarked in the AUTOEXEC.BAT file. Delete the REM from the beginning of the line, and replace the variables xx and yyy with the keyboard code and character set code page for your language. MODE CON CP PREP=((yyy)EGA.
A P P E N D I X B Setting Up Removable Storage Devices This appendix includes general information about using removable storage devices with Drive Image. It also describes removable media device drivers included with Drive Image and how to manually install them on a hard drive or diskette. Both the Drive Image install program (for Windows) and the MAKEDISK.BAT file (for OS/2 and DOS) install and configure the drivers for removable storage devices.
Iomega Drivers Iomega provides a driver loader program that allows you to load drivers from the AUTOEXEC.BAT file. Each time the Iomega driver program loads, it must also load an ASPI manager to communicate with the Zip or Jaz drive. The Drive Image install program copies a large set of ASPI managers to the DRIVERS directory for SCSI, IDE, and parallel port interfaces. The Iomega driver program tries to load each ASPI manager until it finds one that matches.
Iomega Adapter ASPI Manager Jaz Traveller ASPIPPM1.SYS Parallel Port Zip drive ASPIPPM1.SYS Zip zoom SCSI Accelerator ASPIPC16.SYS Zip Card PCMCIA SCSI adapter ASPIPC16.SYS Zip IDE drive ASPIIDE.SYS PC1616 adapter ASPI1616.SYS PC1600 adapter ASPIPC16.SYS If you are using a non-Iomega SCSI adapter with the SCSI Zip drive, the SCSI adapter must be ASPI-compatible and an ASPI manager must be obtained from the SCSI adapter manufacturer.
Assigning Specific Drive Letters for Iomega Drives To specify the first drive letter you want the Iomega drive to use, add the LETTER= option to the command line. For example, if you type GUEST.EXE LETTER=G, then G will be assigned to the first supported drive it finds. If you have more that one Iomega drive, each additional drive will receive a drive letter following G in alphabetical order. (When supporting more than one drive, drive letters are assigned in order of SCSI ID number, from lowest to highest.
Optional Switches /P Pauses screen messages after the driver has been loaded and initialized. Press any key to continue the operation. Use this option to check the messages displayed by the driver. /Ii ATAPI driver Only the device connected to port IDE i is mounted. Otherwise, all ports are scanned MO devices. i is defined as: 1 = Primary Master 2 = Primary Slave 3 = Secondary Master 4 = Secondary Slave /Ii SCSI driver Only the SCSI device with ID i is mounted. Otherwise all SCSI IDs are scanned.
If the following conditions exist, the device driver will not be loaded into memory and the message “Driver not loaded” will display. • No ASPI manager loaded • Cannot find MO drive (with or without a disk inserted) • Driver already loaded IMPORTANT! The SMARTDRV cache is turned off by default for MO disk drives. If you attempt to write data to a write-protected disk while the SMARTDRV write cache is on, you will need to reset the computer.
Adaptec AVA-2825 Adaptec AHA-2840VL/2842VL Adaptec AHA-2840A/2842A ASPI4DOS.SYS ISA Bus Adaptec AHA-1540B/1542B Adaptec AHA-1540C/1542C Adaptec AHA-1540CF/1542CF Adaptec AHA-1540CP/1542CP Microchannel Adaptec AHA-1640 ASPI2DOS.
Parallel Port Trantor MiniSCSI Plus (T348) Adaptec MiniSCSI Plus (APA-348) MA358.SYS If needed, add this adapter to the ASPI manager lines in your GUEST.INI or LDSQSCSI.BAT files. Parallel Port Trantor MiniSCSI EPP (T358) Adaptec MiniSCSI EPP (APA-358) Adaptec MiniSCSI EPP (APA-358A) ASPIIDE.SYS IDE SCSI to IDE ASPI Manager Zip IDE drive ASPIATAP.SYS SCSI to ATAPI ASPI Manager ASPIPPM1.SYS and ASPIPPM2.SYS SCSI to Parallel Port Zip Drivers Jaz Traveller ASPIEDOS.
A P P E N D I X C Troubleshooting This appendix gives solutions to problems that you may encounter while using Drive Image.
Accessing Your CD-ROM Drive If you need to access your CD-ROM drive from Drive Image, you will need to add the command in the CONFIG.SYS file to load your CD-ROM driver. You will also need to add the command in the AUTOEXEC.BAT file to load the CD-ROM extensions. 1 At the DOS prompt, change to the directory of the CONFIG.SYS you want to edit. For example, if you are editing the CONFIG.SYS on a boot diskette, type drive: (where drive is the drive letter of the boot diskette), then press .
Freeing Conventional Memory to Run Drive Image The Drive Image executable running under DOS requires a minimum of 400KB of memory in the first 640KB of the computer's address space (conventional memory). If you try to run Drive Image from DOS and find you do not have enough free conventional memory, you can free enough additional memory in a number of ways.
After the diskette is formatted and the operating system files are transferred, you will be able to boot the computer from the diskette. If you restart your computer with the diskette in the diskette drive, your computer boots using a minimal amount of conventional memory. After you boot from the diskette, you can run Drive Image from either the diskette or your hard drive. If you want to create and restore images across a network, you will need to create a network boot diskette. Creating a CONFIG.
Deleting Operating System Compression Files If you use DOS 6.22 and your system doesn't have any compressed drives (for example, DriveSpace, DoubleSpace, or Stacker), you can free conventional memory by deleting the operating system compression files DRVSPACE.BIN or DBLSPACE.BIN from any boot diskette you create. To delete these hidden system files, perform the following: 1 From the DOS prompt, type drive: (where drive is the drive letter of the diskette drive). 2 Type ATTRIB -R -H -S *.BIN. 3 Type DEL *.
Resolving Partition Table Errors In some cases, PowerQuest technical support can help you fix partition table errors without data loss. Check with them first before proceeding to the following steps. To resolve some partition table errors, you must create new, error-free partition tables. 1 Make sure you have no viruses. See “Partition Tables and Viruses” on page 108. 2 Back up the data on the affected partitions. 3 Delete the partitions.
7 Restore the backup files as necessary. Generating Diagnostic Reports with PARTINFO PARTINFO, a PowerQuest utility program included on the Drive Image CD, generates a report showing the contents of your hard disk partition table. This information is helpful in resolving various partitioning problems. 1 Boot the computer to DOS. 2 Change to the directory that includes PARTINFO.EXE. 3 You have several options for running PARTINFO.
A P P E N D I X D PowerQuest Technical Support Before Contacting Technical Support PowerQuest is committed to providing you with comprehensive technical support. However, before contacting our technical support department, please try to resolve your problem by using this guide, the online help for the application you are using, the README file, and PowerQuest’s corporate web site. Tips • Your problem may be resolved by applying the most recent patch or upgrade of the software. You can go to www.
Upon registration, PowerQuest provides 30 days of complimentary technical support from the day of your first call. In addition, registered users are eligible for special upgrade pricing when PowerQuest releases a new version of Drive Image. Contact PowerQuest Customer Service for additional information about upgrade pricing. Contact Information Corporate Web Site The PowerQuest web site support.powerquest.
Telephone Language Location Number English Netherlands +31 (0)20 581 3906 English UK +44 (0)20 7341 5517 English U.S.A. (801) 226-6834 French France +33 (0)1 69 32 49 30 German Germany +49 (0)69 66 568 516 Italian Italy +39 (0)2 45 28 1312 The U.S.A. call center is open Monday through Friday from 7:00 a.m. to 6:00 p.m., MST/MDT. The European call center, located in the Netherlands, is open Monday through Friday from 9:00 to 18:00, CET.
Index Numerics 1024 cylinder boundary, indicators displayed for 56 2 GB boot code boundary, indicators displayed for 56 A accessing a CD-ROM drive with Drive Image 104 accessing CD-ROM drive 104 active partition 60 adapters for ASPI managers 100 advanced options copying disk to disk 53 creating images 30 QuickImage 14 restoring images 41 arrows displayed on partition map 56 arrows on partition map 56 ASPI managers list and supported adapters 100 reference 97 automatic backups with QuickImage 15 automatical
partitions 57 QuickImage definitions 14 scheduled QuickImage tasks 19 device drivers, installing 6 diagnostic reports, generating with PARTINFO 109 disabling SmartSector copying 30, 53 disk access errors 109 Disk to Disk feature for upgrading hard disks 43 disk, copying 43 diskettes, creating image files on 31 displaying drive information 56 DOS drivers, loading for PCMCIA cards 89 DOS, running Drive Image from (using rescue diskettes) 5 downloading, see restoring image files Drive Image using computers wit
Iomega drivers 96 ASPI managers 97 assigning drive letters 98 cannot see Zip drive attached to USB port 96 editing GUEST.INI 96 installing 6 J Jaz drivers 96 Jaz drivers cause Drive Image to hang 95 jumper settings 94 K KEYB.
why run QuickImage 6 R removable media Castlewood ORB drive 89 Iomega 96 MO drives 98 setting up for use with Drive Image 95 using with network clients 95 removable storage devices, installing drivers 6, 95 requirements 2 rescue diskettes creating 5 limitations under Windows NT/2000 5 running Drive Image from 8 resize options 41, 49 resizing partitions 37, 48 resizing partitions on the destination drive 49 resizing partitions proportionally 49 restoring image files 33 advanced options 41 from CD 34 resize
upgrading your hard disk 43 USB CD-R drives 23 USB port, cannot use Zip drive attached to 96 user files, backing up with DataKeeper 73 V verifying disk writes 30, 54 verifying image files 68 verifying image integrity advanced options 31 before restoring an image 35 VF Editor 92 viewing files within an image file 71 virtual floppy disks, editing 92 virus detection 7, 34 W Windows 2000 Professional 2 limitations of rescue diskettes under 5 Windows NT copying partitions 22 creating images on hidden NTFS part
PowerQuest Documentation Feedback If you would like to provide feedback on the Drive Image documentation, please complete this survey and fax it to (801) 437-4480, or e-mail your comments to doc@powerquest.com. Thank you for your feedback. PowerQuest product and version: 1. How do you rate the quality of the documentation? (1=Poor - 5=Excellent) Accuracy 1 2 3 4 5 Completeness 1 2 3 4 5 Ease of use 1 2 3 4 5 2. How can PowerQuest improve the documentation? 3.
