Installation guide

9
Support Options
• Search the Adaptec Support Knowledgebase (ASK) at http: // ask.adaptec.com for
articles, troubleshooting tips, and frequently asked questions for your product.
• For support via Email, submit your question to Adaptec’s Technical Support
Specialists at http:
// ask.adaptec.com.
North America
• Visit our Web site at http: // www.adaptec.com.
• For information about Adaptec’s support options, call [phone], 24 hours per
day, 7 days per week.
• To speak with a Technical Support Specialist,
For Hardware products call [phone],
Monday–Friday, 3:00
A.M. to 5:00 P.M., Pacific Time.
For RAID and Fibre Channel call [phone]
Monday–Friday, 3:00
A.M. to 5:00 P.M., Pacific Time.
To expedite your service, have your computer in front of you.
• To order Adaptec products, including software and cables,
call [phone] or [phone].
Europe
• Visit our Web site at http: // www.adaptec-europe.com.
• English and French: To speak with a Technical Support Specialist, call one of the
following numbers, Monday–Thursday, 10:00 to 12:30 and 13:30 to 17:30; Friday,
10:00 to 12:30 and 13:30 to 16:30, Central European Time:
• English: [phone]
• French: [phone]
To expedite your service, have your computer and TSID in front of you.
• German: To speak with a Technical Support Specialist, call [phone],
Monday–Thursday, 09:30 to 12:30 and 13:30 to 16:30; Friday, 09:30 to 12:30 and 13:30
to 15:00, Central European Time. To expedite your service, have your computer and
TSID in front of you.
• To order Adaptec products, including accessories and cables:
• UK: +0800 96 65 26 or fax [phone]
• Other European countries: [phone]
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