Specifications

Troubleshooting

■ If a problem occurs while loading the Windows NT or

Windows 2000 driver or when you try to access a storage

device, check the Event Log. The Event Log lists events that

have been logged by various software components. As an

example, if the driver failed to initialize, the log should have an

event listed as Driver failed to initialize.

To get to the Event Log on Windows NT, click the Start button,

select Programs—Administrative Tools, then click Event

Viewer.

To get to the Event Log on Windows 2000, click the Start

button, select Programs—Administrative Tools, then click

Event Viewer. Select the System Log at the left side of the

Event Window.

■ For event viewing in Sun Solaris, there is a utility called dmesg

and a facility called syslogd that can be used to view messages

and logging information. You should refer to the man pages of

your system to determine how to configure and use these

commands.

Note: A possible cause of driver or device failure could be

that the loop is not complete, or in other words, devices are

not connected in series to form a loop. This does not apply if

you are using a hub or switch.