User`s guide

7-10
Troubleshooting
Errors
Error events let you know that something related to the storage
enclosure, controller, or disk drives has failed and requires
immediate attention. Table 7-2 defines each error event and
recommends the action you should take.
Using the Loader Diagnostics Menu
If you have any diagnostic errors, contact Adaptec technical
support. (See page 7-1 for contact information.)
Table 7-2 Error Events
Event Definition Recommended Action
BATTERY
FAILED
A failure in the battery
pack and/or charging
interface has been
detected.
Replace the controller’s
battery. Refer to DuraStor
6200SR and 312R
Installation and User’s
Guide.
DISK CHAN
FAILED
An error has occurred
in communicating on
the disk channel.
Check the cables on the
channel. Check the
termination on the disk
channel. Refer to DuraStor
6200SR and 312R
Installation and User’s
Guide.
ENCLOSURE
FAIL
Enclosure-specific
general purpose I/O
triggered a failure
condition.
Check the status of the
storage enclosure. Refer to
DuraStor 6200SR and 312R
Installation and User’s
Guide.
SDRAM
UNCORR
ECC
A noncorrectable
multiple-bit SDRAM
ECC error occurred.
Reseat the memory. If the
problem continues, replace
the memory. Refer to
DuraStor 6200SR and 312R
Installation and User’s
Guide.
VOLT/TEMP
FAIL
The analog-to-digital
convertor monitored a
temperature and/or
voltage in the failure
range.
Check that the controller’s
fan is running. Check that
the ambient temperature is
not too warm. Refer to the
DuraStor 6200SR and 312R
Installation and User’s
Guide.