Specifications

SAP R/3’s System Management 117
5.2.10 TEC Event Server Rule Base
The TEC event server rule base provides intelligent event processing and
correlation. The Module for R/3 provides rule sets that enable the following
functions:
• Duplicate event checking
• Automatic closing of harmless events
• Automatic drill-down
• Bidirectional communication
• Event correlation
• Enhanced syslog event processing
• Heartbeat processing
• Bidirectional Communication
By converting R/3 MIB alerts into R/3 internal alerts, the TEC event server rule
base can use the RFC interface to control R/3 alerts from the TEC. For example,
closing or acknowledging an R/3 internal alert from the TEC automatically causes
the R/3 alert to be reset or acknowledged in the appropriate R/3 application
server.
5.2.10.1 Event Correlation
The TEC event server rule base correlates certain types of events and takes the
appropriate action. For example, the TEC event server rule base automatically
resets R/3 buffer alerts for 35 minutes after receiving an R/3 stated change event.
This gives the buffers time to reset cache quality without inappropriately
requesting administrator assistance for an unavoidable but inconsequential event.
Another example is the ability to identify that the R/3 system is unavailable and to
therefore automatically drop out-of-band monitor events. This avoids the irritating
situation that often accompanies taking a closely monitored production system
offline.
5.2.10.2 Enhanced Syslog Event Processing
Because it is desirable to know each type of critical syslog event and not just the
highest severity level, the TEC event server rule base converts the R/3 MIB
syslog alert into an R/3 internal alert and then automatically resets the R/3 CCMS
syslog alert. In this manner, the R/3 administrator is able to view each type of
critical syslog event as it occurs.
5.2.10.3 Heartbeat Processing
This function of the Module for R/3 provides you with another out-of-band system
monitoring capability. If the TEC event adapter sends a heartbeat, the TEC event
server rule base sets a timer rule that expects to receive another heartbeat
before the specified interval. In this manner, the TEC event server closely
monitors the availability of the R/3 system.
5.2.10.4 Multi-Region Support
The TEC event server rule base optionally provides event forwarding for enabling
the consolidation of events from multiple Tivoli Management Regions (TMRs). By
enabling this function, a single administrator can monitor and manage a large
number of R/3 systems in different TMRs.