Specifications

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4: Solving Problems
that there are no conflicts (for example, two add-in boards sharing the same
interrupt).
• Are all DIMMs installed correctly?
• Are all peripheral devices installed correctly?
• If the system has a hard drive, is it properly formatted or configured?
• Are all device drivers properly installed?
• Are the configuration settings made with the SSU correct?
• Is the operating system properly loaded? See the operating system documentation.
• Did you press the system power on/off button on the front panel to turn the server
on (the power-on light should be lit)?
• Are the system power cords properly connected to the system and plugged into a
NEMA 6-15R outlet for 100-120 V~ or for 200-240 V~?
• Is AC power available at the wall outlet?
• If these items are correct but the problem recurs, see “Specific Problems and
Corrective Actions” on page 77.
New Application Software
Problems that occur when you run new application software are usually related to the
software. Faulty equipment is much less likely, especially if other software runs correctly.
Use the following checklist to troubleshoot application software problems;
• Does the system meet the minimum hardware requirements for the software? See
the software documentation.
• Is the software an authorized copy? If not, get one. Unauthorized copies often do
not work.
• If you are running the software from a diskette, is it a good copy?
• If you are running the software from a CD-ROM disk, is the disk scratched or dirty?
• Ifyouarerunningthesoftwarefromaharddrive,isthesoftwarecorrectly
installed? Were all necessary procedures followed and files installed?
• Are the correct device drivers installed?
• Is the software correctly configured for the system?