User`s manual

3-5
Chapter 3: Troubleshooting
Question: After flashing the BIOS my system does not have video.
How can I correct this?
Answer: If the system does not have video after flashing your new BIOS,
it indicates the flashing procedure failed. To remedy this, first clear the
CMOS per instructions in this manual and retry BIOS flashing procedure. If
you still do not have video, please use the following BIOS recovery proce-
dure. Turn your system off and place the floppy disk with the saved BIOS
image file (see above FAQ) in drive A. Press and hold "CTRL" and "Home"
at the same time, then turn on power with these keys pressed until your
floppy drive starts reading. Your screen will remain blank until the BIOS
program is done. If system reboots correctly, then recovery is done.
Question: I have memory problems. What is the correct memory
to use and which BIOS setting should I choose?
Answer: The correct memory to use on the SUPER P6DGS/P6DGE/P6DGU/
P6SGU is 168-pin DIMM 3.3v non-buffered SPD (Serial Present Detection)
SDRAM and SDRAM. SPD SDRAM is preferred but is not necessary. IMPOR-
TANT: Please do not mix memory types; the results are unpredictable. If your
memory count is exactly half of the correct value, go to the Chipset Setup in
BIOS in and set "SDRAM AUTOSIZING SUPPORT" to Enabled . Change be-
tween available options until one setting correctly displays your memory.
Question: Which Operating System (OS) supports AGP?
Answer: At present Windows 98 and Windows NT 5.0 are the only OS that have
built-in support for AGP. Some AGP video adapters can run on Windows 95
OSR2.1 with special drivers. Please contact your graphics adapter vendor for
more details.
Question: Do I need the CD that came with your motherboard?
Answer: The supplied compact disc has quite a few drivers and programs that
will greatly enhance your system. We recommend that you review the CD and
install the applications you need. Applications included on the CD are PCI IDE
Bus Master drivers for Windows 95 and Windows NT, 440GX chipset drivers for
Windows 95/98 and Super Doctor Monitoring software.
Question: How do I install an onboard SCSI device controller for
my P6DGS/P6SGS motherboard?
Answer: First install 3 NT installation disks and then follow the onscreen
instructions. "Safe mode" is best for this installation.