User Manual

12
Problem Possible Solution
No reception
no bars
• Relocate the display and/or the 5-in-1 sensor.
The units must be within 330 ft (100 m) of each other.
• Make sure both units are placed at least 3 feet
(.9 m) away from electronics that may interfere with
the wireless communication (such as TVs, microwaves,
computers, etc).
• Use standard alkaline batteries (or lithium batteries in
sensor when temperature is below -20ºC/-4ºF). Do not
use heavy duty or rechargeable batteries.
NOTE: It may take a few minutes for display and
sensor to synchronize after batteries are replaced.
• Synchronize the units:
1. Bring both the sensor and display indoors and
remove power adapter/batteries from each.
2. Reinstall batteries in outdoor sensor.
3. Reinstall power adapter in display.
4. Let the units sit within a couple feet of each other for
a few minutes to gain a strong connection.
Temperature is
showing dashes
When the outdoor temperature is showing dashes, it
may be an indication of wireless interference between
the sensor and display.
• Re-add sensor to display by accessing the
“Connections” sub-menu (see page 10).
Inaccurate forecast
• Conrm there is a Wi-Fi connection. icon should
be displayed above the forecast. If the icon is
displayed, refer to “Display not connecting to Wi-Fi”
section (page13).
• Today and tomorrow’s forecast is downloaded from
Dark Sky when connected to Wi-Fi*, so be sure the
postal code was entered correctly during Wi-Fi setup.
*If the display is not connected to Wi-Fi, the forecast will
be generated using the outdoor sensor. Refer to
“Inaccurate temperature or humidity” section below.
Inaccurate wind
readings
• What is wind reading being compared to? Pro
weather stations are typically mounted at 30 ft (9 m)
high or more. Make sure to compare data using a
sensor positioned at the same mounting height.
• Check location of the sensor. Ensure it’s mounted a
minimum of 5 ft (1.5 m) in the air with no obstructions
around it (within several feet).
• Ensure wind cups are spinning freely. If they hesitate
or stop try lubricating with graphite powder or spray
lubricant.
Troubleshooting
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