Specifications

Southwestern Industries, Inc.

ProtoTRAK SMX K2, K3, K4 & Retrofit Safety, Installation, Maintenance, Service & Parts List Manual

4.9 Service Codes

Service codes are broken down into the 4 following categories: software, machine setup,

diagnostics and user options/defaults.

All Service Codes are accessed in the SET-UP Mode by pressing the soft key for “SERV

CODES”. The service codes can be found under one of the headings listed on the main

screen. Press the heading you want to access the code in question. If you know code # you

want press the CODE # softkey and it will take you directly to the code in question. Press

CODE #, enter the number you want, press SET.

4.9.1 Software Codes

The following codes pertain to software functions in the control. To get to any of these codes

go to Service Codes, press “A” and press the code you wish to view.

Note: If you are working with the SWI Customer Service Group, write the values down for Code 33 or

Code 313. These values will be valuable for troubleshooting.

4.9.1.1 CODE 33: Software ID

The Code 33 is the software identification procedure. The two types of software in the

control include:

• Software Version - the version of the system you have installed

• Firmware Version - the version of firmware software that is responsible for control to

servo interface.

• Converter Version – the version of software that is responsible for converters and

options.

• Operation System Version – shows the version of the XP Operating System.

4.9.1.2 CODE 141: Load Configuration file from external drive

This code allows you to load your configuration file from the floppy disk or external drive to

your hard drive. The configuration file consists of items such as calibration and backlash

constants. This code is used when a computer module or hard drive has been replaced.

4.9.1.3 CODE 142: Save Configuration file to an external drive

This code allows you to save your configuration file to a floppy disk or external drive. The

configuration file consists of items such as calibration and backlash constants. This code is

used when a computer module or hard drive needs to be replaced. This stores the

configuration file from the hard drive to the floppy disk. It is a good idea to do this code

after the machine is initially setup so these values can be saved and used in the future. If

the computer or hard drive fails, then you will not have the ability to save the configuration

file and the machine will need to be re-setup when the computer or hard drive is replaced.

Note: All machines will have a copy of the configuration file in the back of the electric’s cabinet.

4.9.1.4 CODE 313: Display Configuration File

This code displays the configuration file. This file contains pertinent information about the

machine. The file will look similar to the following. If the file becomes corrupt you can load

default values by pressing the F4 softkey.

Product = KNEE2X (displays machine ID key of machine)

Motor encoder calibration constants X=610.0711 Y=610.0812 Z=610.0678

Secondary feedback calibration constants X=3302.6122 Y=3302.5955 Z=3302.5877