User Manual

Navigation System 149
ACURA_RL KA 31SJA850
Frequently Asked Questions
Traffic
Problem Solution
My AcuraLink Real-Time Traffic is missing and is not
displaying properly. What is wrong?
Verify the following:
• Check the traffic icon on the icon bar, and the icon options for traffic.
Page 68 walks you through the verification steps.
• Ensure that you have the correct remote (the settings for Driver 1 and
Driver 2 are set independently by each driver).
• Your XM NavTraffic subscription may have expired. Call XM at (800)
967-2346 and verify your account status. If your subscription has lapsed,
you may need to request a “rapid refresh.” After XM performs the refresh,
leave the vehicle running outside for 30 minutes to receive the refresh. See
page 117 for the status of your subscription.
• It is possible that there is a temporary technical problem with your
metropolitan area traffic. You can call Acura Client Relations to see if
there is an outage (page 125).
• If the situation persists, see your Acura dealer for assistance.
• Real-Time Traffic relies on a satellite signal. It will not work correctly in
Hawaii and Alaska.
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