Warranty

ACTUATOR SYSTEMS LIMITED 2 YEAR WARRANTY COVERAGE IS AS

FOLLOWS:

If your ReliTouch User Management Suite USB Fingerprint Scanner experiences any

mechanical or electronic failure caused by defects in material or manufacturing workmanship

during the 2 year warranty period Actuator Systems will repair or replace the unit at Actuator

Systems expense including ground shipment expenses.

Your limited warranty is voided if any of the following conditions are true:

1. The fingerprint scanner is abused or misused

a. This includes scratches on the scanner surface or other damage.

2. Modification of the scanner or the software in any way.

3. Expedited shipping for replacement units (this is available when you submit the RMA,

you just pay the difference over ground ship).

Support Information:

We highly suggest you consult our online knowledgebase if you have any troubleshooting issues with

your software or scanner. The URL for this is: http://www.advancedactuators.com/kb/topic-relitouch-

user-management-suite-professional-v3-windows-rums-p56/

The video installation tutorial is available here:

http://www.youtube.com/watch?v=7d3T_t0OsYM&feature=youtu.be

The installation manual is available here:

http://rums.advancedactuators.com/update/RUMS_Abbreviated_Starter_Guide.pdf

For voice support contact the Actuator Systems ReliTouch

dealer you purchased the lock from

support.

All RMA’s and Repair requests are handled on the support RMA page on the Actuator Systems

website at:

https://www.advancedactuators.com./support/submit-rma/

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ACTUATOR SYSTEMS LIMITED 2 YEAR WARRANTY COVERAGE IS AS FOLLOWS: If your ReliTouch User Management Suite USB Fingerprint Scanner experiences any mechanical or electronic failure caused by defects in material or manufacturing workmanship during the 2 year warranty period Actuator Systems will repair or replace the unit at Actuator Systems expense including ground shipment expenses. Your limited warranty is voided if any of the following conditions are true: 1. The fingerprint scanner is abused or misused a.