User manual

21
CUSTOMER SUPPORT
Note: Please do not contact Customer Support for hints/codes/cheats; only
technical issues.
Internet: http://www.activision.com/support
Our support section of the Web has the most up-to-date information available. We
update the support pages daily, so please check here fi rst for solutions. If you cannot
fi nd an answer to your issue, you can submit a question/incident to us using the online
support form. A response may take anywhere from 24–72 hours depending on the
volume of messages we receive and the nature of your problem.
Note: All support is handled in English only.
Note: The multiplayer components of Activision games are handled only through
Internet support.
Phone: [phone]
You can call our 24-hour automated voice system for answers to our most frequently
asked questions at the above number. Contact a Customer Support representative
at the same number between the hours of 9:00 a.m. and 5:00 p.m. (Pacifi c Time),
Monday through Friday, except holidays.
Please see the Limited Warranty contained within our Software License Agreement
for warranty replacements. We recommend that you fi rst contact an Activision
Technical Support Representative by phone or internet before sending your product
to us. In many cases, a replacement is not necessary to resolve your problem. Our
support representatives will help you determine if a replacement is necessary. If a
replacement is appropriate we can issue you an Incident/Reference number to help
process your replacement. Non-warranty game returns/refunds should be dealt with
by the retailer or online site where you purchased the product.