User guide

EverGo User Manual

Tr o u b l e s h o o T I n G

etablebelowshowsalistofcommonproblemsandactionsyoucantake.If

you are unable to resolve a problem, please contact your home care provider.

Problem Possible Cause What You Should Do

Device Won’t

Turn On

Battery(s) is

depleted�

Use the power supply and AC

power cord to operate the device

(with the battery(s) inserted) to

recharge the battery(s)� If this does

not resolve the problem, contact

your home care provider�

Battery(s) is not

installed correctly�

Remove the battery(s) and install

them correctly�

Screen not touched

twice�

Touch the blank screen and then

touch the On/O symbol shown on

the next screen�

Device Will Not

Trigger A Pulse

Of Oxygen

EverGo is not

turned on�

Touch the blank screen and then

touch the On/O symbol shown on

the next screen�

Cannula tubing is

kinked or twisted�

Make sure the tubing is connected

properly to the oxygen outlet port

and that it is free of any obstruction�

Device calibration Let the device run for 2 minutes

without breathing through the

cannula and then try breathing

again�

Device malfunction� Contact your home care provider�

Alarm Occurs The device needs

your attention�

See the Alarm Indicators section for

information about specic alarms

and what you should do�